FlighthubReviews 5,076

Tried to book flights 5 times in a row on flight hub since it was the cheapest rate I found. Four times in a row, I input every detail requested (passenger info, seat info, billing info, numbers, emails, etc.) Only to hit submit and receive a message that says this flight has changed or not available. Called into flight hub to reserve over the phone. Had the reservation rep tell me if I wanted that specific flight I had to pay it now (and the price of course had increased) to guarantee this flight and my ticket. I said fine. Provided him with the same info that I had already entered several times, spelling everything out, only for him to submit the info and tell me he can't do it either. Even though we both saw from different ends that there were 4 seats available that had magically disappeared in a span of 20 min 5 different times. Then I inform him that I want to cancel the ticket I previously booked 30 min ago because I needed to have 2 tickets booked for that flight and the second one wasn't working. He then informs me that he can't help me but I'll need to pay a $150 fine for cancellation. And he had to transfer me to customer service; I said fine but asked that he explain the situation so I don't have to do it all over again. Did he do that? Of course not. He transferred me to someone that said, if I refuse to pay the cancellation fee, they'll just keep the reservation and won't cancel it. Oh and did I mention that both people refused to transfer me to a manager. And when I told them they were a bunch of scammers and this is unacceptable for a ticket I just booked 30 min ago, and conidering any respectable company provides 24hrs free cancellation, I was placed on mute for a few seconds. When the rep came back, she asked me to hold to look into it further. 15 min later, she informed me I can have a full refund within 10 to 15 business days. They are so quick to take your money, have the poorest customer service, aparently have no managers, and run a big scam on their website. I never write bad reviews but after my experience I will be posting this review in every website it can be shared on. Terrible experience and will never return!

Booking online and get to seat choice but it wouldn't let me so I called customer rep. Says he'll book my seat guaranteeing my choice for full itinerary for Only $9. Gives me full price I needed to pay with a higher flight cost! I said no it shows less. He then can see my lower cost but says it has booked. Puts me on hold while checking. While on hold, I book flight that he wouldn't honour price, then call again to another rep for seat selection. She tells me that they cannot guarantee seats and that is fee for general request only. Scam! So I was lied to! Request conversation with Spvr to discuss this and about higher rate of seat cost. Told that flighthub gives customer the higher cost seat choice even though there is a cheaper one as they are the ones assigned to their company and they have to promote that cost! Scam! No Customer service and 3.5 hours of getting nowhere! I said they should pay me for my time by honouring to pay my reserved seat selection! Did it go anywhere... NO! To speak with mgr an impossible feat! So very poor! They should lose their TICO Licence for misrepresentation in all areas of business! Report to BBB and get them out of CANADA!

I would not recomend this site to anyone. Was an error in my sons last name. A letter was missing. Dealt with this for 2 wks and we could not get anywhere with them and could not understand them. Ended up we had to cancel ticket which cost 350$ and could not rebook the same flight. Had to book a different flight which cost an extra 400$. Needless to say he was going to australia with 3 other friends to work but ended having to travel alone. The worst experience we have ever had. Alls i can say book through an airline or travel agent they will back you. This company was absolutely disgraceful. Never again!

No problems, no issues, no complications - I feel I got a more than fair price for my Air Canada flights to the UK (and I'd done my homework). Will absolutely use FlightHub again.

I have been using flight hub for more than *******$ of tickets for my self and my family over the last few years and I have to say it has never let me down ever.

Prices on Flighthub were $150 - $200 cheaper than other websites. I received my confirmation numbers to view my tickets through the airline websites immediately after booking, and I can vouch that during CST business hours - you will get an American customer service agent. Even outside of business hours, the Indian call centre is fairly understanding, speak clearly and do their best to help.

I used FlightHub for several years because of cheaper fares, but this is the first time when I had to cancel the flight due to Hurricane Matthew evacuation. First of all they charged me a cancellation fee of $125 on a flight that is only worth $280. They didn't send me any email confirmation or receipt. I had to call them over 3 times to make sure they send me something that looks like a receipt of this transaction. On one of these calls they told me that if I decide to use a credit of $280, the airline will charge me a rebooting fee of $200. Which doesn't make any sense because the total fees will be $325 - more than my flight credit! It was their fault of not telling me about the rebooking fee right away and they refused to give me a $125 refund. Once I told them that today they lost a customer and I will write a bad review, they just hanged up. Don't book you flight with FlightHub - they will screw you over!

I tried to book a multi- cities flights on line for two a month ago. After getting all my flights detail and concurred to the price, I call the 1-800 number to get answer to a couple of questions. The associate who took the call answered my questions, then asked me since he has confirmed all the flights on his screen and seated were available, can he complete the booking for me. I agreed but he said the price on my screen is no longer available, it is now $40 more per person. I told me I have refreshed my screen, the price is still available. But he insisted that it is no longer available and those seats will even cost me more if I tried to book it myself online. Reluctantly. I agreed and let him completed the booking for me at $40 more per person. The next day, I checked the web site again for the same flights, the prices showed was even less than the price I saw the day before. I believe I have over paid $100 to Flight Hub by agreeing to let the associate handled my booking. Please take this warning, do not believe the associate tell you the stated price is no longer available if you see it on line. A warning to all. I believe I was cheated by the associate.

I tried to purchase tickets using FlightHub on Friday and instead of an outgoing and return flight, 2 outgoing flights were charged to my credit card. On top of this I never received any confirmation of the booking from any of the airlines that I was listed as 'booked' from the site. Now I have 2 voided outgoing tickets and charges on my credit card associated with the purchases. I've been on hold with their customer service for aprox. 30 minutes. Without any solution presenting itself the creditability of this website in my mind, is in question.

They gave me a wrong information when I was booking 6 tickets and when its time for me to make changes, they disclaim it and the supervisor that I was talking just repeated all the things her team already talked about. They don't even let me finish, they cut me off when I was talking and always puts me on hold for more than 10 mins. They could not offer any solution that could make up for their error and the manager took my complaint personal that we are talking about her instead of the problem. What a waste of money.

Fantastic service, but what is equally important - impressive deals compared to other search engines. Worked with FlightHub many times and has not been disappointed once.

I fly a lot, and none of the places I go are cheap, so finding the best bottom line is important to me. Flighthub is consistently lower in price and is now my number 1 go to website for searching flights.

I looked through many different websites and Flighthub had the best prices by far. The tickets were very easy to book online. I also had to make a change to my reservation and the customer service was exceptional!

First time i heard about FlightHub was at the radio, last week. Good timing, i had to book a flight at the last minute cause of Matthew hurricane. FlightHub gave me lot of flights at really low price, compare to my other search web sites. My future first reference for flights!

FlightHub always offers the best prices when compared to other sites. Their website is great and their customer service is excellent. I choose FlightHub for all my flight bookings.

Finding the lowest price was very easy. Everything on the site works as expected and all major airlines were included in the searches. My only complaint would be that flight numbers are not displayed on the search pages, which would come in handy if you're trying to book the same flight / round trip as a friend.

Using Flighthub was a breeze. They delivered what they promosed. Best price for the same flight. I most definitely will recommend and use them again.
Keep up the good work FlightHub!

This is the most unreliable online booking flight agency I have ever dealt with. They have changed my flight twice. Which really affects me because me and my friend booked the same flights so that we can be on the same plane. Now that the flights have changed, we are required to contact the airline and then flighthub for them to change it. I got authorization from my friend for flighthub to open her reservation so that our new flights can match, and they are unable to see her new changes. We repeatedly told her to change my flight and she kept saying there was room on that flight. Ive been on hold for over 20 minutes, on the phone for 58 minutes and counting. TO CHANGE ONE FLIGHT. I have never had to be on hold for anything for this long to change a damn flight. Save your time and book a more expensive flight with a reliable flight agency. Flighthub downright sucks.