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Flighthub Reviews Summary
Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 9th among Plane Tickets sites.
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Awesome. The cheapest and most affordable flight. It is okay to do business with you. Easy to book and navigate through your website.
I love Flighthub: there are more layover options than on other sites and the prices are accurate (unlike some sites which advertise one price then tell you it isn't available when you go to book). I've used Fligthub several times and have never had any issues with it. A great service!
Update: They cancelled our tickets with China Southern but refuse to process the refund because they want their cancellation fee of $225! They want it now even before we get our $450 they stole from our credit card initially after six weeks of trying to convince them we should have never been charged any fee for cancellation as they stated clearly on thrie website we had four hours to cancel at NO CHARGE! They have still not refunded the $40 overcharges for the overpriced booking of airfare...! And they have tried twice to process another $225 on our credit card to process the cancellation... but still have not received our $450 back. They only agreed to pay the $450 back when I told them I filed theft charge against them in Canada with my local police and had the file sent to Manila for arrests! DO NOT USE FLIGHT HUB UNLESS YOU DON"T CARE ABOUT YOUR MONEY! Better you give away your money to the homeless than to Flight Hub!
Worst thieves on the internet. They list a Canadian location but no such address or phone number is verifiable anywhere in Canada. We booked tickets online because the website advertised free cancellation in 4 hours from booking. We made the wrong date online, we called back immediately only to be told that only applied if you phoned in to their customer service too book the ticket, a complete lie. And to boot in the time we were processing payment online they dropped the price almost $40 Cad... which they stated they would pay us back but 6 weeks later... no refund. They told us our online tickets... to "change or cancel" was a $250 fee per person, plus another 200 each for the airlines fee! The total ticket cost $1345, the total "scam charges" equal $1300...! 15 phone calls and six weeks have passed, I have spoken to supervisors and managers all have lied telling us a different story each time. After being treated like dogs(and I am a military Veteran), we finally gave up and my wife called to try to get the cancel fee lowered, which they offered to lower it from $250 per person to $75 per person. I was unaware that at the same time she called to get them to lower their rip off fees, I was calling them from work and so angry with the idiot I was speaking too he caved in and agreed to lower it to $50 per person to cancel. Then when he found out my wife already agreed to a $75 per person charge he said forget it, we're charging you the higher amount! Then they charged our credit card the original $450 fee! Thieves, liars and cheaters, now they refuse to tell China Southern to refund our ticket. I have charged them with theft and fraud... don't have any of our money back! Our Flight Hub Booking Reference: 047-636-962
I've had a great flight and the people were great I think I'll try it again. The best part on time. Thank you guys for make it easy
I bought a lot of tickets on Flighthub because the low price you offered. But the recent experience is so bad. The first is that I didn't receive any information of my flight cancelation until I got to the airport. The second is that I've been penalty unexpected extra charge for reschedule my flight.
Hi Dingyan,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
Friendly usar, Light website, east towards find all the necessary information. Flight Hubble Leo has other saving opportunities like rental Cars and Hotels, so in my Point of view I will continue to buy my air tickets in Flight hub
It was a pleasure dealing with you guys at this time and I will be flying every moth for the next year so maybe I'll will use your services again in the near future.
I should have read the review be for i booked with these scammer. My flight confirmation # is KAPP4Q. I called customer service, it take1.30 min to get to someone and they told me it cost $663 to cancel my ticket. To modify a the date it will cost an additional $860. My ticket cost $850. They said it was the airline (korean airline) fee. Flight hub fee is only $250. I called korean airline they said they only charge $300 dollars to cancel the ticket and even less to modify the date. These guys are crooks and they try to blame the airline for the blind charges they make i will never ever book with them again.
Hi James,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
Great prices, easy to use. The ability to choose different airlines for the way there and back is an excellent feature.
Flight hub is not reliable and they have poor customer service and contact center (they will ask you to wait and wait and wait until you drained your battery?. My whole family was not able to board the plane due to their mistake. I demanded for refund but its been 1 and half year and nothing happened. DONT BOOK YOUR FLIGHT WITH THEM, I SWEAR!
Hi Raymart,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
Easy to navigate. Step by step walk through menus. Great deals and pricing for flights. Wish direct flights were just as cheap as ones with stop overs.
Very efficient, no problems with the website. Have booked several lights through Flighthub and will continue to do so.
The price I got is very good and had no problem with purchasing the ticket. All the information was all clear and understandable. Keep it up.
First time user of Flight Hub & I was impressed with the quick, ease of the booking process. Travel is stressful as it is, nice to find an on line booking company that makes it a bit easier.
Easily found the flight I was looking for and the pricing was great! I will use this site in the future of my travels!
No hassle, everything went well. So far so good. Thank you F'ightHub! I would gladly use your service for further traveling arrangements.
Flighthub is always easy to navigate and shows great price comparisons from different airlines. It makes booking online without the need to consult a travel agency much easier.
Found exact flight I wanted at right price. Much easier than other sites. Will definitely use it for future flights. I would recommend it highly.
I enjoy being able to compare flights with ease along with the option to choose which departure and arrival I like.
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Craig,
My colleague Vanessa has been working on this case, and has been attempting to contact you by phone. Unfortunately, we have been unsuccessful in reaching you at the phone number on file. Could you please send us a private message with your correct number and let us know the best time to reach you?
Kind wishes,
FlightHub Team