FlighthubReviews 5,076

I selected seats on the initial purchase from Chicago to Dublin. When I got to Chicago, my seat per the agent was not selected and they wanted to put me in the middle row for a long international flight. They said it was the travel agent's fault not theirs so I had to pay an extra 55$ to get an aisle seat. The connections in Germany were a nightmare, and I had to pay extra for one suitcase. (thank goodness it met the weight requirements)There was inadequate time between connections, the connecting flight was in a different terminal even though it was the same airline. I think the program could note/ warn customers about inadequate connections, distance in airports, when it appears on its face that the selected connection is wrong. I had never traveled internationally. I accept as my fault because I used an online program. I think these considerations could have been subject to an alert to avoid extra costs and potentially missed planes. Some instructive language.

Generally speaking this hole trip was perfect, because I booked a good trip through Flighthub, with availability of required time and very good price.
There was only few points which realy worth to mention. Like.
For my flight had a 11hours lay over in Istanbul, and according to Turkish airline policy I was eligible for Hotel, but I was not informed by Flighthub agent
So I lst this opportunity becase of insuficient information.

Booked flight and never received e-mail. Called and they kept me on hold for 30 minutes and told me their system shows they sent the itinerary, but the clerk sent it again. STILL DONT HAVE IT 5 DAYS LATER! It is NOT in the junk mail. Could not understand the person clearly when she answered the phone. I tried to listen and have her repeat several times and I came away with half the info. Not really sure if the reference number is correct as their site won't recognize it. Very frustrated. Never Again.

Book flight to Hawaii, requested to pick seats end up I have pick separated seats for 2 of us end up have to paid $350 seat selection fee, airline ask us to contact FlightHub to cancel and rebook BUT I have to pay $75 US within 1 hour of my initial booking. I have booked tickets via many sites like Expedia, Travelocity, Priceline, Kayak... all are good. I will suggest all to do business w this company FlightHub. I rebooked my trip w Expedia. Com at the same rate same flight. Boycott FlightHub. Dr. Chow New York

I booked my in laws flight through flight hub usually I do through expedia which I always had good experience, I dont know what I was thinking,,, Anyways My dad in law got heart surgey and I provided hospital medical certificate as they ask told me Ihave to pay instead of $600, all I have to pay $300 when I check statement they $300 out of my visa and $300 from my paid amount so they deduct 600 and please read cancelation insurance policy its only for 3 days $19.99, Which I thought had it, but was for 3 days only what a ripp off

On their website Flight hub states
" Our Promises
Instant E-ticket delivery, no long waits for confirmation. You book it, you get it right away.
We will always work to deliver the cheapest possible price.
We will always show all-in pricing, no hidden fees, no extra charges.
Never wait on hold ever again; we believe when you call us, we should answer right away.
Beginning to end customer support. Before, during, or after your trip, we are here to help anytime you need us."

None of those were true, because they broke all those promises when I was dealing with them.