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Fitment Industries Reviews Summary
Fitment Industries demonstrates a mixed reputation among customers, with notable strengths in product selection and knowledgeable staff who provide valuable guidance on fitment and tire choices. Positive interactions highlight the helpfulness and professionalism of certain team members, fostering customer loyalty. However, significant concerns arise regarding service delays, order fulfillment issues, and inadequate responses to complaints, particularly around defective products and returns. Many customers express frustration with slow shipping and poor quality control, suggesting a need for improved operational efficiency and customer support. Overall, while the company has potential, it must address these critical weaknesses to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I got exactly what I ordered and every thing look great, Very happy with new car parts!
Very helpful! And I'm definitely buying from here again. Thank you guys!
Thanks for the feedback, Elias!
Great! You very clearly state on your site which products fit which vehicles. Nice!
Thanks for the feedback, Thaddeus!
It was easy to find what I wanted, description gave me all the details on the important aspects of my selection, simple to order, reasonable fulfillment time and fast shipping
Thanks for the feedback, Ryan!
Ordered from their website because they're the most well known for wheels and tires. Overall great experience with fast shipping.
Thanks for the feedback, Dalton! We appreciate it!
Josh is 'the man' very knowledgeable!
Fitment Wow!
Thanks for the feedback, Richard!
I'm new to the car scene, and Fitment Industries has done an AMAZING job at helping me find wheels and coilovers for my 300zx. I've been satisfied and will definitely recommend to others, shout-out to Justin from customer service
We're happy to hear that, Ivan! Thanks for the support!
From start to finish, the process was simple. Tell them about your ride what is has, what it doesn't have, and what you are wanting it to do. They show what can fit from no modding to serious modding. Shipping was fast, product was delivered safely. Everyth8mg was simple, and all smiles after a few hours of adjusting the fit and function. FITMENT INDUSTRIES for the win.
We're happy to hear that, Joshua! Thanks for the feedback!
Super easy to use but it was hard to chose with all the options
Thanks for the feedback, Gustavo!
Easy and great fitment, great customer service, clarity in the product and thr process leding up to shpping
Thanks for the feedback, Walter!
Easy to navigate through the website and great time on the shipping!
Thanks for the feedback, Colin!
It was fantastic experience good amount of selections for my car
Thanks for the feedback, Eleazar!
Smooth, tracking my items was great and best of all items got here sooner than expected
Website is amazing, you can look at various styles and what people have tried if posted i will def post pictures of fitment so others can see
Very nice, good customer service, you guys CARE!
Can I get my free shirt switched to a jacket thank
Shopping experience was excellent easy to navigate all the wheels were well detailed with sizes bolt patterns etc so I knew exactly what I was ordering. I'll definitely be back for more.
Shopping experience was excellent easy to navigate all the wheels were well detailed with sizes bolt patterns etc so I knew exactly what I was ordering. I'll definitely be back for more.
YES 5 STARS! Don't waste your time going anywhere else! They have the best customer service I have ever experienced! The guy even gave me his number so I could call if I had any questions or needed any help! And every time I called he was extremely polite, nice and helpful. The overall experience dealing with Fitment Industries was the best shopping experience I've ever had! I'm happy to rock the Fitment Industries sticker on my car!
We're happy to hear that, Bryan! Thanks for the support!
I am pleased so far with the service I have received from fitment industries over the phone with David. He answered all my questions regarding my interest in the noir elite n104 wheel, he took my vehicle information including modifications and inserted info for the precise fitment of the wheel on my car. He wrote a quote for me and after reviewing it I purchased with ease. Thank you David for all your knowledge and help. I can't wait to put these wheels on my car!
We're happy to hear that, Ben! Thanks for the support!
Great variety and all info need it to make the right choice goes down by year make everything was awesome
Thanks for the feedback, Daves!
From the business
Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.
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Thanks for the feedback, Gloria!