Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.
Fitment Industries demonstrates a mixed reputation among customers, with notable strengths in product selection and knowledgeable staff who provide valuable guidance on fitment and tire choices. Positive interactions highlight the helpfulness and professionalism of certain team members, fostering customer loyalty. However, significant concerns arise regarding service delays, order fulfillment issues, and inadequate responses to complaints, particularly around defective products and returns. Many customers express frustration with slow shipping and poor quality control, suggesting a need for improved operational efficiency and customer support. Overall, while the company has potential, it must address these critical weaknesses to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thrilled about the Stickers and the shirt fits great! Great customer service! Can't wait for my wheels to show up. Everyone is super helpful and knowledgeable. Couldn't be happier
Tires were shipped quickly and the entire transaction was hassle free. Will definitely be buying more wheels from you guys.
Thanks for the feedback, John!
Fitment was fantastic the shipping was fast and it was all there
Thanks for the feedback, Samuel!
Everything was quick and easy. The ability to compare other people's builds is great.
Thanks for the feedback, Cyrille!
The website was really easy to use, I love how you can see the wheels on other people's cars so you have a better idea of what they looks like rather than some janky computer generated image like tire rack has
Thanks for the feedback, Peter!
Fast and easy checkout and great options to help pay for them.
Thanks for the feedback, Kimberly!
Thanks for the feedback, Jake!
Everything was great! Great prices and fast delivery.
Thanks for the feedback, Darien!
Thank you everyone at Fitment Industrys! You guys have exceeded my expectations! I will definitely continue to use you guys for any modifications coming up in the future!
Thanks for the feedback, Carlos!
I like the shirts but one of the shirts didnt match the picture... Kinda bummer... wished it matched the picture but oh well
Thanks for the feedback, Timothy!
Great communication, items received as expected. Will definitely buy again.
Thanks for the feedback, Theresa!
The coilovers arrived much faster than I anticipated and are great quality. Package came with no damage and the parts were in perfect condition. Installation was easy, only took an afternoon
Thanks for the feedback, Gavan!
Very pleasant experience, I enjoyed my time on the website.
Thanks for the feedback, Riley!
Brenda was very helpful and knowledgeable in the whole process of swapping my rims since the ones I chose originally were on backorder
Thanks for the feedback, David!
Never used em before but buying process and website were super helpful. Will be using them in the future
Thanks for the feedback, Samuel!
Been wanting to get wheels off of you guys forever now I get to represent you all at shows
Thanks for the feedback, Jessie!
Honestly Fitment Industries was a good place to buy from I was helped by Damian and was able to help out through email and phone call. He was super helpful on following up with me and placing my orders.
Thanks for the feedback, Juan!
Quick and easy! I talked to Patrick multiple times and had every question answered. Would highly recommend Fitment Industries! Cannot go wrong.
Thanks for the feedback, Adam!
(Edited) After having purchased a wheel and tire package from this website, a wheel arrived with damage. However, after speaking to a customer service specialist, they were able to help me make it right. Will be buying again in the future.
These guys are too happy to get your money then ship it and after it is shipped, they inform you that your order is not complete and if you send it back they are going to charge you a 20% re-stocking fee! Great way for them to scam you out of 20% of your purchase price! Buyer Beware, and also pay with Paypal they (Fitment Industries) can't scam you then
Answer: Yes, you can! Feel free to give us a call and as long as the wheels and tires are not mounted yet we can add TPMS!
Answer: I had to jump through hoops, and when I finally spoke with someone, I was then transferred to email, where the customer service turned sour.
Answer: Variety of wheels and accessories, social media influence.


Thanks for the feedback, Ian!