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FineArtAmerica

4.7

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.


fineartamerica.com
Sheffield, SYORK, United Kingdom
+156
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FineArtAmerica Reviews Summary

FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.

service
181
value
173
shipping
169
quality
277
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New Hampshire
1 review
0 helpful votes
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Great
May 25, 2020

The online selection is amazing. The photos depict the artwork exactly, and I am very pleased with the product and service!

Date of experience: May 25, 2020
California
1 review
27 helpful votes
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The picture I received was damaged and did not look anything like the website described. The day I received the picture I sent them photos of it. The photos clearly shows my concern. They will not give me a refund and will not respond to my requests. The website shows white background on wood but the one I got there was no white background like website describes it was just Red on pine wood.

Date of experience: May 24, 2020
Maryland
1 review
0 helpful votes
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Perfect!
May 24, 2020

I had my eye on two prints and had them (and tons more) saved in my favorites for a long time. My boyfriend and I are doing some remodeling work in our home and didn't want to spend the money on the prints. However, when I showed him these, he said he thought I should purchase them. I sat for another couple of days choosing matting and frames. Finally ordered, they were delivered on time and so well wrapped for shipping. The frames and the matting were perfect for the prints and my friends and family have complimented them. When I told them the price they were impressed by how reasonable they were. I highly recommend Fine Art America.

Date of experience: May 24, 2020
Australia
1 review
0 helpful votes
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Amazing
May 22, 2020

Hello! I was looking for a wall decoration stuff for a long time and finally, reading these testimonials I have chosen your service. And I didn't regret it! Now I totally love my home because the design is just as I wanted to be!

Date of experience: May 21, 2020
Alabama
1 review
17 helpful votes
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We had been searching for some time for the perfect painting for my sons room. The Slash canvas was exactly what he wanted and exceeded our expectations. My son was thrilled. The customer service was top notch. Due to covid, things were a little behind and the team did a phenomenal job replying to my emails promptly, answering my questions and keeping me updated. I even received an email a week after delivery making sure we had received it and everything was ok. I would recommend Fine Art America to anyone and will definitely be a repeat customer.

Date of experience: May 21, 2020
Nevada
1 review
0 helpful votes
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Customer service
May 20, 2020

I sent a question and a ticket was created. It's been 8 days and I haven't got a response. So I won't be purchasing anything.

Date of experience: May 20, 2020
Kansas
1 review
0 helpful votes
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Great art for a great price.
May 20, 2020

FineArtAmerica provided a great selection of a huge variety of images. High quality prints on heavy stock assures longevity. Color match and service was excellent! Thanks!

Date of experience: May 20, 2020
Arizona
1 review
0 helpful votes
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Greatproducts and service
May 19, 2020

I've found my favorite artist here. He work is spectacular. It's a real treat to be able to buy his work in so many different ways. I ve prints framed some matted and others canvases. My taste in art is all over the map so in addition to my favorite I canwamder all over the site. There is honestly always something interesting.

Date of experience: May 19, 2020
Arizona
2 reviews
23 helpful votes
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Ordered a print. Stated shipping 3/4 days. Because of the virus I knew would take longer. I Emailed in 10 days and was told was going ship out that day. Never did. Next day. Did a chat. That was useless. Called and said they would email to cancel. Now I get a reply " cannot guarantee cause my order is in processing. Oh and the chat person said it's not going out for at least another week. So, 11 days later, I have NO idea if it's canceled. No idea if it will arrive. No idea what the heck is going on. DON'T Order from them unless you care less about when it arrives.

Date of experience: May 19, 2020
Massachusetts
1 review
0 helpful votes
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Great Product
May 18, 2020

I ordered a tote bag. I came within the expected ship time, and the quality is great!

Date of experience: May 18, 2020
California
1 review
0 helpful votes
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Great website and artwork
May 18, 2020

I have ordered several phone cases from your website and have loved them all, thanks!

Date of experience: May 18, 2020
Ireland
1 review
0 helpful votes
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Gotta get some more
May 18, 2020

Really delighted with my purchase and will do it again, :)

Date of experience: May 18, 2020
Kansas
2 reviews
0 helpful votes
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Santa with dogs review
May 18, 2020

Had no problems getting the items I received. They are for Christmas presents. I love them! I still have to frame them!

Date of experience: May 18, 2020
Florida
1 review
19 helpful votes
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After much searching on-line, I found the PERFECT artwork at Fine Art America (a wonderful painting of my grandparents' farm no less), and had the print gallery wrapped in the specific size I wanted for my wall space. It came carefully packed, ready to hang, and I'm just thrilled to have it! Highly recommend for anyone doing a search on a particular artist, locale, or subject, they have it all covered!

Date of experience: May 18, 2020
New Mexico
2 reviews
0 helpful votes
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I had wanted this piece for a while. So glad I finally purchased it.

Date of experience: May 18, 2020
Washington
1 review
0 helpful votes
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Sam Elliot products
May 18, 2020

I love the towel I bought and they kept me updated about my purchase.

Date of experience: May 18, 2020
Minnesota
1 review
0 helpful votes
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Completely Satisfied!
May 18, 2020

I ordered the Ovechkin Shower Curtain for my grandson and he was ecstatic! Its the first time I've seen a teenager showing off his bathroom!

Date of experience: May 18, 2020
GB
1 review
2 helpful votes
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I ordered two pieces and they never arrived. I have reached out to the customer service desk multiple times, and have not gotten a reply. Beware of this business.

Date of experience: May 18, 2020
Texas
1 review
2 helpful votes
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Long delays
May 15, 2020

It was communicated to me that my order would be shipped in 3-5 days. That didn't happen. Then I inquired to be told it would be shipped at the beginning of this week. It's now the end of the week with no response. Corporate website says permanently closed.

Date of experience: May 14, 2020
Alaska
1 review
3 helpful votes
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I will never ever order from this Fine Art America again! I ordered 2 custom mugs. One mug product was correct, the 2nd was just put in that did not match what I ordered. Each mug was $18. High price but I wanted them. Now I had to return the WRONG 2nd mug. I was so annoyed that I decided not to reorder the 2nd mug that I should have gotten as ordered and wanted a refund for that returned product. The order was placed April 15 yet the product arrived a month later with a note that says I have 30 days to return from the date ordered! "not from the date received" What a rip off. I had to pay $15 from pocket to attempt to get a refund of $18. I would not recommend ordering from Fine Art America ever. No proper tracking number. Completely unsatisfied with the way they do business.

Date of experience: May 13, 2020