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FineArtAmerica

4.7

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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.


fineartamerica.com
Sheffield, SYORK, United Kingdom
+156
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FineArtAmerica Reviews Summary

FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.

service
181
value
173
shipping
169
quality
277
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Washington
1 review
22 helpful votes
Follow Yasemin C.
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Well, my naive young daughter went to get Birthday pictures taken for me as a surprise. And the person had her sign a sheet that she was of age, but she did not get a copy of it. The lady's name is Norng Ti. She ended up publishing and selling my daughter's photos and we found this out by coincidence. Now we are having a back and forth with the attorney and FineArtAmerica.com. This lady is a ripoff and she takes young girls for photos trying to make a buck( or let's say up to almost $600). I had written them, to take those photos down from the internet, but no luck( because we don't have any copies of the contract). Well, to me, it is inappropriate, how my daughter looks like, she does not even dress this way. Her father is also upset. The entire family is not happy, but FineArtAmerica.com does not care to have these pictures posted for sale. This is horrible! I can't believe at once, I would have considered them to sell my Artwork, but I am not going to do it, just because of the way they are handling my daughter's photos. These photos were meant for personal use, not for sale- and my daughter Serenay did not even like them.( She is a High School Student and these people just are having her pictures posted up for sale. I am a freelance photographer, painter, Graphic Designer etc. and this is not the way I operate, when I do business with people. I had models before, but never sold a single photo to make money off from them. If I ever do, they will receive a proper contract, a copy and their share. This is a true nightmare for all of us!

Date of experience: July 15, 2015
Pennsylvania
1 review
9 helpful votes
Follow Richard R.
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I love Fine Art America! Kume Bryant's Crown Of Righteousness. My wife first saw this image on my daughter iPhone as wallpaper. She immediately grabbed her iPhone and changed her wallpaper to this same image. My wife was just as moved as my daughter was when she first saw the image. I had already ordered the artwork from FAA as a surprise for my daughter so I ordered the same print for my wife. This print I ordered life size and had it custom framed and matted. I was really impressed when I was able to contact the artist herself and request her advise. Kume Bryant sent a very detailed email offering several options regarding the type of paper, frame and matting. Within a week I received the print. To my disappointment it was damaged. I contacted FAA and Kume Bryant. I was concerned since this was thirty five days after I received the print and the return option expired. I explained that the artwork was only taken out of the tube at the framers and in my presence. To my amazement Kume Bryant ordered a replacement print to be sent the next day at her expense. The very next day FAA contacted me and ordered me a replacement print also without hesitation. I quickly explained that the artist Kume had ordered one the day before. FAA refunded Kume and sent me a replacement print. I have never seen such integrity from an artist or a company as I have with Kume Bryant and FAA. I cant express my gratitude enough. I enjoy this artwork so much more not only because of the message behind it but also because of the integrity of the artist Kume Bryant and FAA. I surprised my wife with this beautiful work of art and displayed it in her dressing room to look at everyday. Thank you Kume Bryant for using Gods gift to glorify Him and bless others.

Date of experience: April 24, 2015
Illinois
10 reviews
35 helpful votes
Follow Veronica L.
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Fine Art America are run by a bunch of very rude and arrogant liars. They could care less about their customers. That goes for both those who buy their products and those who try to sell their art. I am good friends with both an artist there and a person who bought his work. She bought 3 greeting cards and a small print. The greeting cards cut out almost half the photo and the print was sent rolled up very tightly. When it was finally unrolled we could see smudge marks on there. Shipping is very expensive and has to be paid again if you return an item. So she reluctantly kept the pieces. As for my artist friend he is world class. Has about 40 million views on Google+ and is ranked the "World's Most Underrated Photographer" according to the Google Search Engines. In the short time he's been with FAA he has helped their Search Engine Rankings with all the views, likes and people he's attracting to the site. So what has FAA done in return? Treat him like garbage. They're too busy promoting the work of the mediocre artists in their close circles. Nepotism runs rampant there and they could care less what people think of them. Artists and buyers alike should avoid this site.

Date of experience: February 3, 2015
Illinois
1 review
36 helpful votes
Follow William K.
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This place is on the buddy system. They tell you when you sign up that the amount of "likes" you get will figure into their Search Engines. That's a big lie. Nepotism runs rampant here. What they do is run promos with their buyers whom are all art collectors and recommend artists to them who do very ordinary work but also happen to be in their inner circle. I found this out because a friend of mine who bought some work from Fine Art America kept getting these promos. One of the people they promoted had no "likes" at all and only one or two views. If you go to FAA in hope of selling your work stay away unless you're very close friends with the higher ups here. Sadly they're misleading over 99 percent of their 200,000 members.

Date of experience: February 2, 2015
GB
1 review
37 helpful votes
Follow Sean l.
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This site is possibly the most misleading site I have ever joined. The sign up info is full of lies. The manner in which the company treats it's contributors is disgusting. Members have to pay $30 subscription and are then treated to the worst customer service in the history of customer service. Any queries which are dealt with are generally dealt with by lying and feigning ignorance. The staff/moderators on the site will regularly ABUSE members for saying something which may oppose the official "company line". There has also been a recent appeal made by the company for new contributors. By uploading their phone snaps to the site... and they call this "fine art". This site is a scam.

Date of experience: October 5, 2014
California
12 reviews
36 helpful votes
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This is a great site to purchase art. It is also possible to create your own art and sell it on this site. It is an awesome community of art enthusiasts.

Date of experience: May 24, 2013
Pennsylvania
2 reviews
6 helpful votes
Follow Josh F.
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My cousin bought my print one of my prints on a canvas board and just love the quality of the print. They said it is like going to a art museum. I have had a lot of reviews on my art work. I will be posting images on that site for along time.

Date of experience: December 28, 2011