FedExReviews 2,900

For the last 6 months Fedex shipment in Salt Lake City always late even with a 2 days shipping it will arrive after more than a week. If you track always pending. Most of the time after if you track it it will say in the vehicle for delivery and expected delivery today at the end of the day.
GOOD LUCK! At the end of the day it always change to Pending and your 2 days package will be back in their facility. Not until couples days later or more than a week after they receive your shipment then if you are lucky you will get your packages. I get it when its only happen once, BUT NOT EVERY TIME! Especially when you pay for a 2 days deliveries

Payed £20 for the dellivery and is 5 days late. Not possible to speack with anyone. Do Not Use Them.
I will ask the seller for a full refund and move my bussiness alswhere if they dont change the courier.

Bought a fairly expensive gpu, fedex refused to help both myself and the person who shipped, they acknowledged that the sender can send items to a hold facility but then told the person they wouldn't let them do that, I also added a time when someone would be at our house and then the delivery man ignored it for 2 days, and then lied about attempting to deliver my package the 3rd and final day. My item is now being returned to the sender after waiting 2 weeks to get it. Both myself and the sender received 0 help and had the most atrocious service. Never will I ever use this company and I wasnt even the one who enlisted them as a shipping service.

Every single transaction I've ever had with this bunch ended up either with the package being delayed at least five times, delivered to the wrong address, NEVER delivered, or damaged. To be fair, I had ONE package show up one month later all mangled up and dirty (like it was picked up from the Alabama ravine where a FedEx driver dumped hundreds of packages: https://www.nytimes.com/2021/12/02/us/fedex-packages-dumped.html).

Waiting on a shipment that was supposed to arrive today and of course didn't! Called customer service also complete crap as well no information given or any way to see if I could pick up the package the same day! Just pitiful! Would not recommend

I order A Lot and I always try to get ups but recently had an order stuck with FedEx. All 5 items came from the same place and shipped at same time. Two day guarantee is B's I got two items and the other three are riding around on a truck half way across the US. These items are very expensive and I need them now. The pandemic BS has gotten me very pissed. They are sorry and lazy just like USPS and no help through tracking because it isn't right or costumer service they don't care. Really besides ups I advise don't use FedEx or USPS.

To start the responses from customer service takes way too long to even call it a service and calling in gives no resolution. As a commercial customer got VAT charged when shouldn't have been. Fair enough a supplier will cover the issue but now i get a letter controlaccounts wants money too since the issue been on going for a long time? Terrible business fedex terrible business

Put a order in to a company November 26,2021. Was told it would arrive Dec 3rd. Here it is Dec 4th. FedEx can't give me an ETA. No reason why! It sat in willow springs IL for 6 hours. Sat in Chicago for another 6 hours. Now it went right past Ohio and its sitting in GA WHY?. If they flew my package here it would have taken 1 hour. I'm sure they send multiple freight by air daily! Where's my package? I don't want my $400.00 unaccounted for. Should have went UPS! SMH! If I don't hear from Co. I ordered from their name will be revailed too.

FedEx has once again - 1st missed the time frame for delivery and then 2nd missed the whole day. This is the 7th consecutive time they missed their projections. In 5 of the 7 cases I called them to complain. They assured me that my package was out for delivery. WRONG! The delivery was promised by end of day today - 8 PM. It was just changed to delayed with no delivery projection. Their service is by far the worse in the business. What's worst I stayed home because my package required a signature. So I forfeited a whole day waiting for the package that never came - AGAIN! I can only hope that Cos quit using FedEx in droves. They are by far the worst delivery Co here in the States. My wife had a golf club that was supposed to be delivered Wednesday. She was told it was "out for delivery" as well, but she still doesn't have it. What's the common theme - FEDEX! Remember the old saying how - " when it absolutely, positively has to be delivered overnight- USE ANYONE EXCEPT FEDEX!

Very disappointed delivery service, they DO NOT CALL, it was showing on the website that the package is out for delivery, however after some times it shows to pick from Fedex location. We were home all day waiting for that package. We requested to deliver next day, but same happened the other day. Finally we had to pick from Fedex long waiting in the queue for half an hour. Worst service ever. Amazon deliveries are much much better than this.

Have used FedEx twice in the last couple of months to send very important and time pressured documents to Asia from Ireland.

Awful, awful speed. I'm not sure how FedEx has built such fame and reputation because they are truly rubbish. Both times my documents have been delayed. The tracker tells me that it will arrive tomorrow in Thailand... 3 days later the update says it is in an airport in france?

So in 5 days, this delivery service that prides itself in speed has managed to get my documents from Ireland to France? Wow very impressive. I could have got it there faster if I was swimming.

Will absolutely not be using fedex ever again and I recommend you do the same.

I hope this company leaves earth. I truly hate them from the bottom of my heart. We need better carrier companies that truly care and take care of customers and their orders. Please petition to get rid of FedEx. They can't knock doors properly and can't help customers from their own mistakes. My order is now 1 week late and I have been trying to get them to just give me my package. I wish I can just no star them, because that's what they truly are, unworthy.

I get a email saying package out for delivery and that's a lie been 4 days ago I was supposed to receive the package and they lie like crazy FedEx needs to go out of business this is unacceptable service I hate this company so bad there a bunch of piece of $#*! of a company

I bought my son a birthday present and paid extra for an overnight delivery. The delivery was 3 days late, and delivered to another address. Currently trying to track down my package. Have no gift for my son tomorrow now. I'm beyond furious! I will never use fed ex again and will go out of my way to let everyone I know what a garbage experience I've had with this company.
Customer service if you can even reach a live operator, which they make it very difficult to do is a joke.

If I could leave a ZERO, I would!

I'm not sure why a scheduled delivery time is posted, when it disappears and customers aren't notified of any delays. My delivery is past the time due by several days. I have missed my appointment without any notification of the delays, the shipping facts still show the delivery scheduled for 25/11 and I have now lost $50 due to having to cancel my appointment. The service my parcel shipped via is the international priority advertised as 1-3 days ship time. Worst service!

Update: Despite following up daily, for my delivery that is overdue by 1 week now - nothing has changed aside from their excuses!

This is what happened. A signature is required for my delivery, so I made an arrangement to have my package delivered, and left my phone number for FedEx to text me. After waiting until after 3:00 PM without a delivery, email, or text I called their customer service number. What I received from customer service was a canned message telling me that my package is "out for delivery" that was a lie! Finally, after screaming REPRESENTATIVE several times to the virtual assistant, I connected with a live person. I requested a hold on the package for pick-up the next day. When I call FedEx the following morning, the manager stated that the package was not there and to check back on Monday. They wasted two days of my time and money! I did not pick-up the package, FedEx can keep it!

I ordered a product that was coming from Texas to North Carolina. The shipment was initiated on November 17. So far my package has gone to Alabama, Virginia, Notth Carolina, West Virginia and Maryland. I called only to be talking with someone overseas that I can hardly understand. It has been over 2 weeks and I get told the package isn't lost, it's just re-routed with other packages. My package got as close as 120 miles from my home and then went 400 miles away. Their "Customer Service" rep promised a Supervisor would call me today. Never happened. I am appalled at how cheesy FedEx, a company I once highly respected, has become. Shipping our Christmas presents tomorrow. UPS will get them there.