FedExReviews 2,900

Spoke to the agent on the phone and she was stuttering and one time they deliver package and left on the lobby where any tenants can easily steal my package!

All deliveries got delayed. Saying I'm not home when actually the package never came. I was home all day that day and there was not anyone knocking at my door. Left my package for pickup at a location 70min by bus from my house while there are many other locations near me.

Absolutely useless courier!
Can't contact anyone on the phone or on the web!
Bad service!
Unaccountable!

The last time I bought furniture the items arrived weeks later, and the guy was practically in tears he was so stressed. His co workers are protesting the mandates, the website said "delays due to weather" when tracking showed everything was fine until the packages got to CA where they sat about a block from my house for a couple of weeks. This was back when the southwest pilots were protesting too. I figured FedEx would have caved by now but nope. My orders have been sitting in the same place for almost two weeks. Of course the option to pick up from the warehouse is completely impossible because getting ahold of anyone is a pipe dream. I fully support the right for workers to choose which medical procedures to undergo and will not be using FedEx in the future.

Zero customer service always delayed without reason why pay for fast shipping if the company uses FedEx you won't get items on time anyway

Address clearly marked on mailbox but yet FedEx drivers cannot find my address! Took a whole week to reschedule a delivery this is unacceptable UPS and the post office has no problem finding my address

My failed delivery claim was denied. Which I know the package wasn't delivered, because I was sitting with the blinds open. I even said let me wait one more day. Sometimes they say they deliver stuff to close out jobs. Well it didn't come the next day either. I need to speak to someone ASAP. I need my money back.

The worst delivery company on earth. Late deliveries, damaged packages, delay after delay after delay, deliveries that are supposed to be delivered by stated date that are not, only for status to become "unknown." These people are lazy and incompetent. This keeps happening time and time again. No wonder most people consider them the worst deliver company on earth.

Fed ex is the absolute worst i hope and pray to the good lord jesus this company as a whole folds they are the worst 5 paxckages lost 3 late since the begining of nov and sadly i havent been given a choice as to who delivers i would of paid an extra 20.00 shipping to be able to pick and choose and for those companies who didnt let me chooose i would of not ordered from them because fed ex is the worst and my prayer is that they fold ive never had a good expertience with them in the past they have left my sezuire pills at my front door with specific directions to leave at front office all ym packages they have left at the wrong building wrong apartment number even though all apts are numbered the same just different build letters they have left packages on the back of the building where anyone could see them and grab them my front door has a note on it for all packages to be left at the front office or requested to be redilvered when office is closed my fed ex account that i have no choice but to have says exactly that also ups usps amazon even dhl never have had that issue

I'm not gonna use Fedex anymore. My courier is sent from Redmond WA on Dec 30 and suppose to reach on Jan 5 then it showed Jan 6 then jan7 now Jan 10th. I'm not sure I can get my package and I stay in hotel, just for this package I can't keep extending my stay. Worst FedEx. Since its my office laptop and package is delayed I need to take off till I get my laptop.

My package was supposed to be here dec 26. It's now jan 9. I live in Alabama. My package has flown from Georgia to Mississippi back to Georgia where it has been checked in 3 times since dec 28. Checked in 3 times. 3 times. Customer service is as useful as a used hubcap. This company should shut down. I could've driven to PA to pick it up myself if this crap was going to happen. I might as well cancel my order at this point bc it was gift for someone else. Ridiculous stupid useless company

Worst international shipping service. My family send me 2 parcel back from india and this stupid fedex guys separate both the parcel in different state of usa and after 1 week I don't have any clue about my packages. They are charging so so so much and service is worst. I literally want to give a rating in negative numbers. Very awful service. There are food in my parcel which get bad after few days and this stupid brainless fedex team are miss-placing my parcel.

I'd give this company a zero if I could. Rarely do I receive my packages from companies on time (I've actually gotten a few to never ship via FedEx anymore due to problems). Their website is never working and never updates, nor does the company believe in transparency with those they are delivering to. Too many instances of "delivered" packages only to have them show up weeks and months later proving they were never actually delivered. Often times it will be "delivered" and then actually be "delivered" two-three days later. After a terrible continual experience of FedEx in my area (I'm not the only one), I sought out to talk to customer service who proceeded to hang up on me after asking them to further investigate why they're not only not delivering things, but also do not have up to date or working tracking sites that continually to report errors. I've lost hundreds of dollars worth of packages probably going into the thousands of dollars form them over the last 5 years. I wish I could report a complaint instead of writing this stupid review as this is essentially equating to theft and negligence of a company to deliver services without incident. I've never been more frustrated with a company before in my life.

I was a bit curious that a package coming from Denver to Vancouver BC would get shipped to Memphis and the tracking scans for the next dew days were from Memphis. Maybe that's normal but it didn't seem like a
A very direct route. Finally I had a delivery scheduled by 8 pm and after shovelling snow and waiting for a delivery at 7:30 the status changed to DELAYED. An hour later it changed to BY THE END OF THE DAY, ON TIME. But again. No delivery. The following day I could see it had arrived in Canada and I got a delivery update. Today Before 8 PM! Great! 40 minutes later it changed to PENDING with no delivery date available. This is now Friday night and I see they do not deliver on weekends. I am waiting for a car repair part so I can't drive to pick it up and now I do not expect to see it until next week. When I ordered the part they said it would here in 2 days by Wednesday. Translation. At least a week later. Also you can not talk to a human about your concerns. Not the best experience, especially if you are waiting for an important item.

I'm pay 107$ for delivery next day! But I'm waiting 1 month! Don't see it delivery! FedEx very very bad!

The woo look worse served ever I was waiting for a package since 7 am and they said they came at 8:59 am they never did I keep calling them all day they told me they were gonna deliver the package again at the end of the day it's 7:29 pm and nothing I can't go to get it because I'm a disabled person and I told them now I don't know where is the package they don't give me any updates and the documents I was waiting for are really important that's why they send it to me over night every time I call they just keeping telling the same thing so now I don't know what to do

Damaged, lost, 16 days to deliver, lost again then top it off they out and out lie about deliver. How can a company this bad stay in business makes no sense!

I recently placed an order for which the vendor selected FedEx as their shipper. I signed up for detailed tracking and followed the parcel closely. On the indicated ‘day of delivery' I checked again and, according to the tracking information, it had been delivered an hour or so earlier although there was NOTHING delivered. I immediately filed a claim with FedEx hoping my promptness of response would enable them to locate where they had actually left my package. It has now been several weeks and there has been absolutely NO response to my claim! Obviously, they just don't care. Since I used PayPal to pay for the item, I have filed a claim with them for reimbursement due to ‘Non-delivery' of my order! I am content to let the vendor fight their battle with FedEx. I certainly can't get their attention! I would give FedEx a zero rating if it were possible.

Hello,

I ordered two-day shipping through FedEx on body armor for security work. Although FedEx claims the armor was delivered, it is missing. Packages are stolen sometimes, and I live in an inner city. Other carrier services, however, place packages inside the mail room or leasing office of my apartment building. If the package was stolen, it was likely placed outside the building. If it has not been delivered yet, FedEx should update their tracking system, especially for customers living in densely populated areas who might be weary of theft. FedEx claimed a successful delivery two days ago. If the shipment is delayed, instead of claiming it was delivered, they should complete the shipment and return the extra funds I spent on two-day shipping.

After corresponding with FedEx, they have offered no recourse so far. To prevent future loss of potentially hundreds of dollars, I will likely refuse to purchase items now from businesses that ship exclusively through FedEx.

Brom