FedExReviews 2,900

Aggravation... I occasionally receive packages destined for a neighbor further up my street and 2 years ago, I had quite a few I had to re- deliver to his house which is set 100 ft or so back from the roadway, and has a old fashioned porch along the side and part of the back of his house.
I live only 30 ft from the road and my R. S. M. Box clearly states 200, whereas his R. S. M. Box states 220
Awaiting my pkge from overseas, I was happy that my neighbor just delivered it to me, from it being left on his porch.
Last year I made a fuss to the "fedex/"? Office when a pkge was not delivered only to receive a reply stating that pkge was delivered, " left on the porch"?
Only one thing wrong with that; I DON'T HAVE A PORCH.!
Wondering now why that Cajun delivered my Marmite maybe he got to taste some last year.!?
Wish those delivery folks would check out their Dyslexic drivers.
MARMITE... a taste you HAVE TO GROW UP with, to appreciate or even tolerate.

I had a non replacable antique auto part refurbished and it was lost by Fed Ex over 3 weeks ago. The follow up on the claim was terrible from Fed Ex. No called unless I initiated them absolutely no emails. I followed all there steps spent over 8 hours on this claim documented the item following up with the shipper and trying to track down the driver. They said they would have the driver call me. Never happened. Said the driver would meet me at the shipping location. He came there to drop off another item which he was putting in the incorrect location that the account was set up for, and as I was waving him down he drove away. Terrible Terrible Service. We live in a very rural area and after receiving numerous shipments per week for over 2 years with nothing lost I find it hard to believe that the item was stolen. So now Iam out over $500.00 and have to try to locate a very rare part not to mention the upset customer that owns the vehicle because of the delays. Avoid Fed Ex.

Everytime I refuse a package they wait till I'm not home and deliver it anyways even if signatures are required. One package should have never made it off the truck it was completely destroyed the driver said it had been ran over I refused it, the next day I got a box with that packages label which had been cut off and tapped on the box contained the destroyed package... I just tried to refuse another shipment made out of error left a note on the door for a 300 dollar package which required a signature saying I refused the package come back and the package was on the porch. Took it to a FedEx store explained they said it was signed for I accepted it! I called BS I wasn't even home. So they took it wrote to return scribbled my address out on the table... The next day the same package is on my porch... Now the vendor is wanting to charge me 15% plus shipping for me to return it, because I never refused shipment... So I'm loosing 45 bucks plus coat of shipping on a 300 dollar part because FedEx will not let me refuse delivery. I hope they paid dearly for the shipment they destroyed that was about 20 grand worth of missing and damaged parts.

All four shipments with them were late, we were not given an option of using another shipping service through Wayfair. All of the deliveries were rescheduled at least 3 times. Two deliveries came on separate trucks on the same day 6 hours apart. Customer service is horrible and it's obvious when you speak with them that they don't care about their customers. We asked for a package to be held at a local fedex facility after having it rescheduled 4 times and they still put it on a truck for delivery until the next business day holding up the package over the weekend and had us waiting around for 8 hours at the wrong location that it never arrived at because they don't know you can't pick up at did location over the weekend. We will not use fedex again or Wayfair if this is the only shipping option available.

I live in rural northern New York. FedEx sucks up here! My packages NEVER are here/delivered when the tracking says. Add 3-5days when it says it "out for delivery" then you'll get your stuff unless they deliver it 2 doors down from you which is not unusual. UPS & USPS ALWAYS get it here on time. Not sure what's FedEx's deal in the northeast but they need to figure it out!
Here we go again! My package was out for delivery this morning & now it's delayed! How does that happen? We've barely had any snow! UPS & USPS gets here no problem!

Shocked and disgusted. I shipped a package in from America using MyUS's services. MyUS made the mistake of listing the value of the package as more than double its actual value ($924.99 instead of $419.98) even though I submitted the invoice from Amazon before the package was even logged. I notified them immediately of the problem before the package was even marked for shipping. Eventually they rectified their mistake and paid me the erroneous overcharged amount for insurance and insured me that they will notify FedEx of the problem so that they don't charge me incorrectly for import taxes.

Shortly afterwards I had a phone call with a FedEx employee (Innocentia Sithebe) and notified her on the call about the error and afterwards I sent her an email with the original invoice as proof of the actual value of the package. (This was before the package even left America). I have the emails as proof.

A week later I got an invoice from FedEx to pay more than double the VAT that I should be paying and listed the incorrect value of the package $924.99 (Instead of $419.98). I responded immediately notifying them that they made a mistake and forwarded them the email correspondence that I had with both MyUS and FedEx to notify them of the problem far in advance, but FedEx (Vanessa Christine Vorster) told me that customs cannot accept a second entry and FedEx will not be taking responsibility for the mistake even though I forwarded them all the proof that I did everything in my power to notify them far in advance.

I am honestly lost for words. I did everything in my power to try and fix other people's mistakes as soon as possible, but still they just bulldoze over you and refuse to take responsibility for their mistakes. I wish I was in a better financial position to do something about this in a court of law.

On Wed Jan 22 I was sent a tracker by FEDEX informing me that my package would arrive Friday by 8PM. This fit into the 2 day shipping which I had paid for so I was OK. Friday Jan 24NO PACKAGE. I checked the tracker and the delivery dated was moved back to Monday by 8PM. This I was not OK with, especially since their tracker indicated that my package was 45 min from my house. I offered to pick it up myself, to which I was informed that they would not relinquish the package while "in transit". Maybe it was just a bad employee. I tried another two times once nicely the second with the promise of a bad review. No cooperation. FEDEX politics dictate that employees have no common sense. I will give them credit though; they were very polite as they informed me they are useless. I pray my package arrives on Monday.

Several weeks a go, Fedex delivered a package to my home. Upon backing out of my driveway the driver took out my mailbox, stopped looked at the damage and drove off. My wife viewed the whole incident from the bedroom window. I immediately took pictures, called Fedex claims and filed a report, found the fedex location in Exton PA on Creamery Lane, from where the driver came, called them and filed a report, called the local police and filed a report of property damage with the officer who came out and also took pictures.

I was subsequently put in touch with their Insurance company ARC where I provided all the information they requested, along with what it would cost to replace the mailbox, pole and installation, that I had available to substantiate my claim.

After weeks of back and forth, being told that without a video of the incident, it would be the drivers word against mine (the driver of course denied everything) they agreed to pay half/50% of the cost to replace my mailbox.

Despite I am sure thousands of similar incidents, they FedEX and their ARC Insurance Company take the word of a criminally negligent driver causing property damage AND leaving the scene of a crime!

FEDEX sucks, outsources their delivery to $#*! companies who obviously hire many criminal elements to deliver to we unsuspecting victims.

If I could give this so call "Company" 0 or minus Stars, I'd be happy.
I sent an "OverNight" package from Calgary to Ontario Canada back in November this year. I ship live animals (live fish), that is the reason I sent it overnight. Well it happened that it was a "Big Snow Storm" in Ontario (they get a lot of snow storms in the winter time over there, so nothing new) and they even told me the truck that it was going to deliver my package "broke down". How is not this in their "Control"?

They delivered the package until next day and or course all fish arrived dead. Well I thought at least I was entitled to get my shipping back because they did not deliver as agreed (OverNight, very expensive by the way). They even denied giving me my shipping charges back because they said, the snow storm and their truck broke down was out of their control? You gotta be F... ING kidding me right? I was out of the fish and shipping fees (over $1,000). They did not even had the decency of at least giving me shipping fee back but they had the audacity of saying the truck malfunction was out of their control?

Will never ever will be doing business with this awful company ever again and I recommend if you are going to ship and OverNight package, ship it with other company more trustworthy than this fedex A-holes.

Twice in a week they faked a first delivery, for two different items. I was home both types. The first one was then delivered the next say, though they just tossed it outside my apartment door where it could have been stolen, rather than let me open the door and accept it. Today they faked the second delivery of the second item. It just so happens that they don't leave notices at the doors of first sand second deliveries, meaning they don't have to actually make an attempt to say that they did, as no proof eis expected to be left behind. If I'm not home on their actual first attempt they will now call it a final delivery, put up a "Final" delivery attempt notice, and stop delivering. They're liars. Companies need to switch to USPS. Ask when you order items if they deliver using FedEx and then if they do cancel your order. It's not worth it. I lost a large shipment in 2019 due to this nonsense racket.

This companyoo completely disregards any delivery expectations. When I paid for Overnight delivery they fail to meet that claiming hurricane related weather closing offices across an entire State even though only a small portion of coastline was affected and people in the terminal area were actually on the roads going to work as there were NO Hurricane Warnings! This delivery was extremely important and delayed the closing of my house by 2 days... they never even delivered the package, my agent had to physically go to their terminal and retrieve the package when they finally got their lazy selves there back to work! Gee, if the weather was so bad, how in the world did your trucks even get through to drop off the package at the terminal the day it was supposed to be delivered!
Then when I was expecting a package for Christmas, their tracking showed it was ON VEHICLE FOR DELIVERY, they had the nerve to then take it OFF the vehicle because it arrived EARLY at the destination area and the merchant hadn't paid for delivery this quickly! Huh?! Who does this? Wouldn't you be proud that you actually delivered a package early and want to get these packages out of the facility as quickly as possible due to Christmas. Freakin unbelievable!

So if you pay for Overnite delivery they fail to deliver and if you don't pay for 1 day delivery and your package happens to arrive quicker than expected they intentionally HOLD your package because you didn't pay for it to be delivered that fast! Your a freakin delivery company, when you have the package just deliver it and stop playing games!