FedExReviews 2,900

I have ordered several packages through them and each time they are late. UPS is much better and more dependable. If you have the choice use UPS.

FedEx's service is horrible. I dread it when I see that something I purchased online is going to be shipped via FedEx. I live in an apartment complex on the second floor and everytime the driver never brings the packages up to the second floor. Instead they'll leave them outside by the front entrance or at the bottom of the stairs. I don't have the time to sit and watch and wait for the delivery and leaving packages unattended in a common area isn't a good practice. I've had a few of them stolen because I wasn't home and they refuse to do their jobs. I found that leaving instructions on FedEx manager is useless because they don't follow them. Just yesterday I had my monthly delivery from Chewy delivered by FedEx and wouldn't you know it, they left it downstairs. I purchase pet supplies from Chewy to save me from hauling heavy items upstairs because I'm a disabled, retired senior citizen. I had to fight to get the package up the stairs. FedEx needs to get their act together. If UPS and Amazon delivery has no problem with quality service then what is wrong with FedEx?

Fed ex claimed they left my package at my front door. However I was home all day that day and they NEVER came to my house! I even checked with all neighbors and my local post office. My package has never been found! Fed ex allows thieves to work for their company! Absolutely the WORST SHIPPING COMPANY out there!

Package said delivery tomorrow. Instead attempt was made today with no one home. No way to contact the driver despite being missed by minutes. Now next attempt not for four more days. UNACCEPTABLE.

We asked the driver to slow down, instead he yelled at me and my kids to shut my racist mouth. He blasted music and drove off. Called customer service and she didn't care. Hung up.

Fedex can never seem to deliver a package on time, if at all, They blame everything on covid & tell you it's your problem & to contact the shipper. Screw fedex.

Can any one tell me why fedex has tracking? So far the only time that their tracking works, is when you dont need it, and when tracking a package is needed, they could not tell you where package is, so why do they have a useless tracking system or lazy people who do not scan the items, so tracking has a small chance of working right on lost packages. By the way, they have managed to mess up 7 packages in a row, walmart and the sellers, really love giving refunds for fedex not delivering packages,

I decided to order a base box from boxy charm for the first time ever! I don't have a lot of makeup and it seemed like a good idea! Mind you I order my package on May 2,2021. Well it said it could take up to 15 days to get to me! Finally I got tracking through fed ex and it said it would be here on May 17,2021 by end of day. I checked it again later that night because it had never arrive and the status got changed to pending well I called customer service every day until May 24th 2021 and no one could help me and most the time I got hung up on! Finally I got through to someone in corporate she said that they marked my package as lost although it still said pending on the website! So I emailed boxy charm to explain the problem! They promptly offered to send me a new box free of charge and said the contacted fed ex to see what happened! Well not even an hour later on May 26th 2021 I got a email from boxy charm saying that it will be delivered by end of day May 28th 2021! Well that's today and my fed ex tracking says it's still in transit! Well I called USPS and they said that there is no way it'll be here today like the fed ex website says! They said it'll take 2-3 more business days so now I've waited almost over a month for something I wanted to try that had great reviews! NEVER SHIPPING WITH FED EX EVER AGAIN!

FedEx is the worst company in the history of America. They consistently mess up our packages and overall their customer service is terrible. Terrible. Terrible. Terrible!

Never use FedEx they lie they steal they smash your packages they're always late they block your door with your packages they are just plain horrible people

Still waiting for my package 05/20/2021 when it got shipped out 05/08/2021. Been calling customer service everyday and every agent has a different answer.

FedEx driver delivered our package in our US mailbox, which is illegal - causing me a WHOLE LOT of headache with the USPO and an additional $8.85 charge from them for unauthorized mail in my mailbox. After four phone calls to FedEx, much time on hold each call, and finally getting a supervisor on the fourth call, she told me it is my problem. I need to get reimbursed from the USPO and they need to contact FedEx for the reimbursement. FedEx was not at all bothered that their drivers are delivering to US mailboxes on a regular basis. I ended up getting my package a day later due to their negligence - and had to pay an additional $8.85 for the shipping. FedEx customer service is horrendous. I will never knowingly use their service again.

FedEx used to be the leader in expedited delivery. They had the tracking tools, ground network and an air express backbone to lead the market. No more!

I must say that I was one of the original employees back in 1973. We worked hard to build the company with our energy, ideas and performance. But the company today lacks the concern for doing the right thing for customers, and is full of arrogant, don't give-a-dam people. Companies that act this way are in decline, and their service reflect it.

Drivers never press a doorbell, sign packages without our consent, and throw them at the door. Calling customer service is an experience in patience, which by the time they get on the line is gone.

There are better ways to ship your packages with speed and confidence at a lower cost (UPS, USPS Priority Mail). Don't support them. They will only change when they feel the pain of loosing customers and volume.

Apparently they delivered an order from an online company and NEVER dropped it off at my house. I received notifications via phone on THREE consecutive days that they are delivering my package and IT NEVER showed up. So one of the drivers must have taken it and signed it as delivered. The company (Stealth Angel Survival) will not return my money. And I am unable to contact FedEx. There is NO customer service, no phone number, no NOTHING. I did receive a non-monitored email from F/E stating they completed my order and they are done with me. I despise this company. This is NOT the first time this company did not deliver an order for me or my husband. But this time I have not been able to either get my money back or a new package. So I am out over $120. If anybody has their number I would appreciate the help.

FedEx struggles such that shipment dates always change, and are never on time. The expected or promised delivery dates are always pushed back to a later date. My last shipment was pushed back 3 times. Deliveries never show up at the specified time in their tracking. Nothing is ever on time. One shipment was even delivered to the wrong address once, even when the address was correct on the parcel. Not a fan of FedEx. This recent shipment was scheduled to show up on May 14th (today) but now it is delayed until May 15th. It might now even show up until the 18th given the patterns I have seen. It isn't worth the bother to trust tracking. They try, I grant them that, but I am not a fan. I prefer UPS.

I shipped a high-value package ($1,500) computer now in limbo. Originally supposed to be delivered 5/6/21, delivery changed to 5/10/21 (no reason given) and since 5/7 it's listed as out for delivery with 'delivery pending'.

Obviously, they have lost the package, or it has been pilfered. Stolen. I insured only for $ 900, but computer cost $1,600!

I will have to have the buyer cancel the sale, and file a claim and see if I can get anything near what it cost me. Ebay, will still probably charge me a final value fee, and I will not be able to get a credit even though the sale will be canceled.

I've been a corporate customer of FEDEX for over 30 years, and I've never seen any company's service deteriorate so much in the past year.

No packages are delivered on time, in my experience, and this is the 2nd one for me that appears to be completely lost.

I bought a dress from one online store and had to receive the package through this campaign. The sender sent the package on time. The holiday was on May 10. The delivery time was announced on May 7. The package was already in Kiev on Monday, May 3. Until today, May 10, I have not received anything. The holiday is ruined. The company's website indicates that the package is being delayed. The address was correct. A phone number was provided. But no one called me or delivered packages. Terrible company that doesn't deliver on time.