FedExReviews 2,900

Always late tracking sucks never updated until package is delayed always something never on time $#*! customer service

Delays. Different delivery dates. My package was in the state where the package was to be delivered in the A.M. then left the state 12 hours later. No customer service available to assist. I needed the product for a birthday party but missed it. Now hoping to receive in time before my vacation. HORRIBLE!
Try carrier pigeons. They're faster.

How are you going to say you guarantee a day but not a time when my package was supposed to be delivered today and it was not I was really counting on getting it today because I have a guest in town and no where for them to sleep and now you can't even talk to a live person to ask questions

My package was supposed to arrive 8 days ago, it said it was on a truck to my house 7 days ago, then again 6 days ago, and again 5 days ago. Then, after it didn't arrive 5 days ago I placed a next day pickup on it, low and behold it was still not available 2 days later.

Now, I was told they were putting a trap on it at the facility in Portland, and they still haven't located it, hours after they said they would. They've done little to nothing to remedy the situation, they keep making false promises and lying to my face.

I will NEVER use FedEx to ship something again, as long as I can help it.

Been waiting on my package for awhile now they been giving me the run around! Do not get fedex!

I purchase live coral from World Wide Corals on a monthly basis today makes the second time in 4 months Fedex has had issues with on time delivery. I pay for over night service because the corals cant survive more than 24 hours in the plastic bags filled with sea water without serious damage or death usually the later. Her is the real nut buster I have had 2 other shipments from Fedex to arrive in that time period so in other words the packages that are not critical arrived on time but the over night package is delayed. Fedex has already delivered to my house once today now the y will make a second trip to deliver my over night shipment, how economically sound and efficient is that, WOW

Paid $249.00 for Express shipping from Laguna to Bonsall, CA. 3 days later still expecting delays. Called customer care multiple times; what horrible service. The last time same thing, deliver driver lied about even making an attempt to deliver, and when they finally did they left my package at the bottom of the stairs in front of a garage space that didn't belong to me. It's as though when you complain they intentional hold your package ransom. I will never in my life use Fed-Ex or purchase if they have to ship Fed-ex. They should be ashamed of themselves. Rip offs.

I would leave no stars if that were possible. I have spent 2 days at home, missing 2 days of work waiting for a package because I have to sign for it. The first day the driver marked that he attempted to deliver my package at 526p but noone ever came to my house with a delivery and I have security camera footage to prove this. The delivery was rescheduled for the next day by 430p and at 1257p I got a new update that it would be delivered by 8p. I filed a complaint on the driver for flat out lying about attempting a delivery the first day, but that fell on deaf ears because I have yet to receive a call from the complaint department. I have called FedEx to get some kind of assistance and assurance but they just repeat the same info I get from my updates. FedEx is absolutely ridiculous and I would've never chosen then to deliver my package but I didn't make that choice. Horrible service and I cannot speak to all of the drivers but the one who was/is supposed to deliver my package is the worst.

I have had a package sitting at the delivery depot 7 miles from my house for 9 days. No help in any way

AFTER you pay for your shipping and ship your package Fedex will charge you additional money which can be 2-3 times what you paid originally! You are at their mercy and there is nothing you can do about it. They have all kinds of formulas for upcharging you AFTER you ship! STAY AWAY!

Avoiding this company from now on. I'm tired of waiting for packages that should have been here already. This time, my package was supposed to be here last week. This is a VERY IMPORTANT and VERY EXPENSIVE package... It says it's delayed and NO FURTHER information is on the site. Every single day I check... nothing. It was shipped from California to TENNESSEE... I live in WASHINGTON! W. T. F? Sent it across the country instead of north? If I see that a site is using FedEx for it's shipping, I'll shop for my item on another site, even if it means I need to pay a little more. Contacting them, I was directed to a call center in India... of course. They told me my package was lost and that I need the shipper to file a claim. NEVER USING FEDEX AGAIN, if I can help it.

ON August 30,2021`I ordered a mobility aid for my wife from Walmart. Since that time Fedex has given me four different day for delivery. This morning, September7th I was told it would be arriving September 8th.The item is 31 miles away. Totally incompetent

I'm not one to write or type a complaint but this was ridiculous. I waited two full months for a package that I ordered from summit racing and after those two months I finally got the notification that it arrived when I went outside to get it I was expecting it be up against my fence that other delivery drivers have done when I order something. When I walked a bit more I saw it dumped on my lawn for my dog to pee on it. I got a bit upset and went inside to finally open it, once I open it I find the package bent, torn, and open, Unbelievable.

Very unprofessional.
I was told my package was going to be delivered the next day and it never showed up. I left them a specific order for when they get to me they never followed it. This has being a very awful experience. Fedex need to step up they game. Amazon make sure they call you as they at your door, Fedex just comes and then just put in the was nobody home to pick the delivery. No phone call, no text or even mail. Fedex y'all need to do better.