FedEx

Absolutely the most inept, stupid, Garbage azz delivery company without a doubt. Been waiting 4 days and counting for a package shipped 120 miles from my residence. It's actually been at the FedEx hub 6 miles from my residence for going on 60+ hours and counting. Just see my tracking photos. They're self explanatory. Absolutely PATHETIC! Should be negative 2 STARS

These drivers appear to be incapable of delivering a package to the correct address. This has happened multiple times. And the company will not do anything to help us get the package. Horrible service!

Sunday 04/25/2021 I receive a notice that a package was delivered to my door.
I was home and had front door open, no package.
At the same time the FedEx truck drives past my apartment without stopping.
I contact FedEx and was told that the package was left at the central mailbox location.
I told them that that was unacceptable and for the driver to come back and deliver it to my door, that's what I paid for.
I was told that the seller I purchased the item uses what is called LAST MILE DELIVERY, where UPS and FedEx drop off the packages at USPS and they deliver them.
I told the person again that it wasn't delivered by USPS and was left in an open insecure location.
I was then told that USPS would be around to secure them.
I then told them that it's Sunday afternoon and USPS wouldn't be around till Monday 4:00pm.
I was told that I needed to take that up with the seller.
At that point I drove over to the mailboxes and found a person shaking my package as if to figure out what was inside.
I confronted the person and it almost escalated to the point where I was about to call the police.
I came back and called FedEx again and was basically blown off.
I then sent a couple of nasty emails to the seller.
That system of shipping is totally unacceptable.

No delivery, FEDEX from tracking stated they try the next day, No delivery, FEDEX stated this from a FEDEX actual person at a local FEDEX outlet to contact customer service but call him from my cell to avoid the department series of choices at FEDEX customer service.
He called and patched me through for which I still went through the gamut of choices and on hold to actually get a human being.
After struggling through the language barrier she started an investigation that ended with FEDEX would hold it at the distribution center where I could drive 80 pus miles round trip and approximately three hours in traffic to pick it up.
Then after another online search found away to have it delivered to a local FEDEX store.
They would contact when it arrived-it didn't! What a surprise!
As of late (three weeks now and hours research) nothing but an e-mail claiming it was delivered.
So apparently I'm out $108.00 and a rare antique steam engine.
FEDEX won't honor their failure. Not even close.
From what we have experienced from them in the past, that being packages hurled onto the deck, that's how we know there here from the thumping noise or silently launched on the
Ground in the rain.
Unhappy, disgruntled employees?
This company is in decline in many ways.
I will never use this service again nor shop with companies that do and inform them in kind.
I'm only a drop in the pond but the ripple effect is shore to shore

FEDUP!

TRASH $#*! COMPANY. If I could give negative stars, it's a -15. Have a order, paid for next day. Shipped Monday and said Thursday delivery(to begin, that's not even 2nd day). It's been delivered and ready for pickup AT A LOCATION NOT ACCESSIBLE TO CUSTOMERS! But I have to go there within 5 days or they ship it back. TO A PLACE IM NOT ALLOWED! Called yesterday and they said it would be today. Guess what? Still sitting at the location at noon on now Friday. CSR talking about 8pm tonight or tomorrow maybe? Maybe?

A total disaster is saying it kindly. So my shipment should have arrived on the 20th April. It got delayed and guess who's to blame - COVID. So it got today here. And the problems never stop so far. They say they have a 5 business day delay with clearing orders from customs. Not it will be done in 5 days, they have 5 days delay in the time they can clear orders from customs. This is ofc after I authorize them to represent me and sending all the required documents 2 hours after they contacted me. At least they did not blame the COVID this time around. It was and I quote too many orders. I gave 1 star cause there is no zero star rating here. So it came here in Bulgaria on the 21st and they said it probably won't be cleared for Easter. So you can imagine it will be here probably on May 10th.

They left without waiting for me to get down to where they were and sign the package. So i still haven't been able to receive my package.

Ever try to change delivery of pkg to a pickup option, like Walgreens? It used to work, but directions on desktop Fedex make no sense. Tried for hour to move around site and do it. Broken links-When u try to proceed to next step there is no link to continue. Web savvy. I am not stupid. Insane process. Does not work. Exhausting.

I have a major issue with fedex. Their customer service is absolutely horrible. I have a shipment that shows my cartons departed orlando for west palm beach at 12:36am. It is only a 3 hour drive at most. As of now, 1:58pm not updates. With todays technology their is no way fedex cannot locate the trailer & give accurate information. All they do is speak to you in as mindless robots. I had a so called supervisor put me on hold for about 43 minutes, & then call went back to regular customer service. Worst ever!

The package is too big to carry & the address doesn't exist. Fedex has no way for a complaint and refuses to pick up the box. Now I have this huge box telling the world that I must not be home. This is not safe. Searched for name and address of buyer online. No luck. I've tried calling & chatting & sending email forms. I am blocked no matter what I do. This is terrible, terrible service. The shipper and the person the box should have gone to are both screwed & I have to get rid of a big box.

I've never had such slow deliveries. They never update their website for your package. Their dumb customer service is the most awful thing I've ever seen. Never, never, never will I purposely use their service again. It just all around sucks so much, it's disappointing, and embarrassing for them.

FedEx sucks monkey balls!
I was supposed to be getting a freezer delivered between Monday and Wednesday of this week. Tuesday it was supposed to be on the truck it was but then there was a delivery exception. Whatever that means. Wednesday morning it's out on the truck I am waiting all day. At 6:40 I call them they tell me it'll be there by 9 I said okay I said what is the delivery exception he says it was too big for our truck we had to put it on a different Truck. It was a 5 cubic foot freezer I didn't think it was that big but whatever. Now 9:32 I call them because it was not delivered by 9. The second guy, rysheed over in bumfuk India turn around and told me that they weren't able to deliver it because they didn't have my proper address that my apartment number wasn't on it. I said really I've gotten four deliveries from Walmart this week alone and all of them came to my door with the apartment number. While I'm talking to this guy who by the way says that the delivery exception from the day before was not because it was the wrong size but because they had the wrong address and they contacted Walmart. While I'm talking to him my driver is delivering my freezer to the wrong f%@king address or the wrong apartment number. I live in a huge development I don't know who signed for this but it wasn't me and it wasn't my neighbors it was somebody in another building. They suck monkey balls!
I had to call Walmart and complain they said that they would gladly refund my money because the store was out of freezers and they couldn't send me a new one so now I have to wait for them to get more in stock. I told the guy at Walmart to make a notation on my account that, number one, when they do get more I better not pay more than I did this time, and, number two, they better use a different f%@king carrier besides FedEx because FedEx sucks balls. An interesting side note when I was on the phone the first time with this guy he took my phone number and said he would give me a call when they're ready to deliver because I complain to him that FedEx drops the $#*! at my door and runs. I said number one there's porch Pirates number two I'm an older woman who's physically disabled and cannot lift a 69 pound freezer and bring it in the house I need him to at least bring it in and put it close to where I want it and I will figure out the rest with my neighbor he said "he will call you When we're delivering it, it's funny I didn't get a phone call when they were Misdelivering it.

This driver seems to latle have attitude he leaves heavy item for senor to have to drag intot heir home from the driveway and now i just received boxes just dummped in the walk way of our porch and home i cant seem to upload any photos of which today my boxes where crushed open i had to carry those heave boxex in from the steps and sidwalk befor my husbnd whom just had spinal surgery came home the other day it was 2 40lb bags of dogfood but he left them in the drive way. The seller will hear from us April 16,2021
$701.50
Order #**************

I ordered almost $300 in cabinet handles from Home Depot. I received a message saying FedEx delivered my package to my door. My package wasn't there and I opened a case with FedEx. FedEx swore they delivered it and I was told by Home Depot to dispute with my credit card. Today a random person stopped by my house to tell me it was delivered to his house by mistake. He was kind enough to bring it over vs throwing it out/keeping it.

FedEx sucks. If I could rate a zero I would, first off the delivered my package to the incorrect address and would not support on having this reimbursed or tracked down resulting in my having to follow up with the merchant. Fortunately the seller resent my item free of charge. Fast forward a week later, my package was shipped April 7th with an delivery date of April 13th. I did not recovery package nor updates as to where it was. It is now April 14th, my package just says No Scheduled Delivery Date Available At This Time. Here I am two days past delivery date, no call or follow ups with the status of my package. Their infrastructure it awful. Not to mention this is not the first time FedEx messed up a simple delivery.

I waited home for a package. I received several updates that stated my package was arriving. For whatever reason my package was rescheduled and notes stated that I was not home. NOT TRUE! I attempted to contact a supervisor but was given the runaround. POOR CUSTOMER SERVICE. They lied and didn't deliver when they should've.

#FedEx doesn't even ATTEMPT to deliver #Amazon packages even when customer pays shipping! Customer Service says it's their driver's prerogative to attempt to deliver or not!

This is interstate #fraud & must end!@*******@*******@FTC