Fashion Nova
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From the business
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
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Fashion Nova Reviews Summary
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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A lot of cool stuff and convenient delivery as well. My recent purchased items were such a babe, especially my glass sandals. Oh they were beautiful, alright.
I would go for oversized shirts anytime of the day. I love how I could find minimalistic designs here at fashionnova without hurting too much of my savings.
I am in love with FN's boyfriend hoodie. They're very comfy and fashionable, too. Even my boyfriend gets jealous, he wants one too.
The dresses that I bought two weeks ago showed just the right amount of skin I want to. It's my type of sexy through and through.
The tops here at FN are just my taste. The ruffle tops and offshoulders would be my favorites. I own almost 10 pieces of them, each,
Save yourself the money and disappointment and shop elsewhere. TRUST ME, it's not worth it. I've given them multiple tries, but I've had issues with every single order. Posting this because you can't submit reviews on their website, and I want people to know.
1. Customer service is horrible. You get a different person each time they reply to your email and almost all of them will give you a copy/paste response from the FAQ page without reading your message
2. I received defective products and they only gave me store credit, without refunding me tax or shipping, even when it's their fault!
3. There's extreme variations in sizes between products (they don't display the actual product reviews on their site, only review "stars")
4. They gave me the wrong store credit amount for my return (they don't do refunds, only store credit) and customer service would not help me. Again, I think most may be bots? Note: there's no phone # or chat box feature... even more shady
5. Bad quality! Not worth the price tag at all and not what you expect
Please don't support this company! They make it extremely difficult to do returns and impossible talk to an actual person from the company to resolve issues. All of their money clearly just goes to paying influencers and not caring about their actual customers.
I ordered a coat with big lapel which costs me almost $46.00. I received the order which I received after 15 days. The coat does not look like in the picture. I ordered Black and I got dark Blue. I ordered Large, I got a Medium. The coat looked ridiculous I could have sewn it myself and would look better. That coat should not be called a coat with its thin material and is not enough to warm me even in fall. That coat is going to be donated and I will never order from this company (from China) ever again! People beware and do not be stupid like me. Waste of money & wait.
I love how easy it is to order clothes here at fashionnova. Other shops would be too much of a hassle with their order forms and such. Good thing I've got fashionnova.
It's amazing how Fashion Nova could improve in just one year. The delivery is faster than before and items are well-made for more affordable price ranges too.
I love everything here at fashionnova. I feel like they understand my style more than any other shops online. It's amazing.
The website is popping with my favorite colors, I love the palette, it's very refreshing to look at. The buttons are very easy to use, too.
Thanks fashion nova for the fast delivery. My items were wonderful, especially the high rise jeans with tattered sides. They fit me perfectly!
The staff here are very helpful, they make it easier to track my purchases online. I love it when I get little notifications from the site.
Some prefer white sneakers over black, but I don't. Best designs I bought was on last weekend's sale here at fashion nova. I love how unique they were and how comfy they are on my soles.
I have owned too many fashion nova items to last me months and I have added two more just this weekend. It's crazy I know.
I can never question the quality of goods fashion nova produces. They are just so good. I am enjoying my sunday dresses lately.
Sling bags never looked this chic. Fashion Nova never disappoints. My new black sequin mickey sling bag is everything I could ever hope for.
Leather belts here are cheaper than the ones in malls, and they're equally just as sturdy. I love how fashionable and functional they get.
I never go fancy with my eyeshadows but when I saw the glitter eyeshadow on sale here at FN last weekend, I knew I had to buy it. Cool stuff.
Prompt delivers and top quality dresses. I love how trendy my recent orders are, they came in a day earlier, btw. Thanks for that,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members