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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Really surprised how professional customer supports are and because of this, they totally earn my recommendations. I will endorse this site to any girl I have met because its simply awesome and I want them to experience being a nova babe like me!
I hate going out and whenever I need a change of clothing. I always rely to online shipping and fashion nova is in my list, my number 1 actually! This site over simplified the concept of online shopping for me and since then I have started to use this site regularly. It helps to ease anxiety knowing that my item will arrived sooner or later than expected. Suffer no more girls!
There's nothing bad with ordering everyday as long as it is with fashion nova! Been literally ordering everyday and no problems encountered by far and I do hope that this will continue and the 2-3 day shipping will always be available for anyone.
Cashless shopping is fashion nova's expertise and it was pretty well-done by them, really deserves a reward. Customer support is also always up, never did expected a down-time on their service. Awesome.
Need a dress ASAP so I tried using fashion nova's shipping. Luckily, it arrived just in time and I can use it instantly as soon as it touched down our doorstep. Will never forget this experience.
Nothing can beat fashion nova's offering, the 2 day shipping is too good to be true yet it is really legitimate. Love how the packaged arrived, it was packaged really well and it's safe and secure, probably, the one I have always been looking for.
They say a free two day shipping if you buy over $75 of purchase I got my jeans a week later! I said I wouldn't buy from them again but you can't help but buy from them their clothes is nice! I place a order on the 6th of this month it's the 11th, I paid for two day shipping, I haven't heard or gotten my order yet!
I used to be a model but It all changed when I gained some weight so I stopped for a moment. Now, Im all good and Im thinking of going back to the cameras and fashion nova helped a lot by boosting my wardrobe functionality! The main type of cloth I use is dress and gladly, fashion nova offers them so I can easily have one when I need it. They ship it very quick! Thanks a lot!
Gosh! I hope fashion nova stays for a long time because it really is helping me and I have saved a lot of time with their shipping. Very thankful for this site and I really wish that that it will stay strong and the 2 days shipping wont vanish
I admit that I dont like fashion but this site captivated the inner girl inside of me! The dresses are simple yet effective to show off on streets and even at events. I also dont need to wait for too long like every other online shops out there. Currently the best!
Just looking at the sites fashion collection is almost enough for me to smile and make my day. When Im in the mood and I have some cash in my bank or in my card, I try to order as many dress as I can! Shipping isnt really that hard
She is entirely right that even beginners when it comes to online shopping can use FN (This is my second time ordering. With just your card or maybe a paypal account, a dress can be delivered straight at your house in 3 day tops! Will not ask for more and I need to thank my co worker asap for this.
No lies underneath, fashion nova is the realest thing that ever happened to me. My money didnt just dissolved into nothing but instead, it was transformed into an awesome and sweet looking dress! Totally love every single aspect of the purple dress I have received. Will keep it for a long time and I will use it some other time, soon!
I dont mind paying for the quality as long as I have the quality that Im looking for and fashion nova definitely have that. I especially love the top they sell since when I started ordering, all of them fitted me correctly as what on the website says. Accuracy is also an element why Im continuing on using this sites service. Great!
I was actually impressed when I first saw the set of dresses on the site of fashion nova and it lead me to the decision to order one. FN never failed me and it counts in this order. I will treasure this dress!
It is really important for dresses, jeans, and other clothing to have descriptions to give the customer the right idea of what they will be availing. Fashion nova makes sure that every items were describe thoroughly and more importantly, their sizes. That really matters for so many customers since we dont have all the same sizes.
Really love how FN, handled their site and the way they treat their customers. Those with the problems are always welcome to submit their request for assistance in their site, they always did their best and hopefully, they will continue to do so?
These days, those who're trendy are famous so that's what I need to be trendy! Luckily, fashion nova got my back and always there to provide terrific service in such low prices and they even ship them for free!
Im a total newbie in this kind of business and I have found fashion nova as a great platform to invest my money. The dresses comes in great packaging and I have experienced this just last week when my top arrived. I felt happy when it did and I wanna feel it again so I will be ordering more sooner or later.
Nothing beats the feeling of getting something in discount! And fashion nova even offers us free shipping. Thats already free and what we need to do is just grab and enjoy the item we prefer. I personally like ordering bulk or in items that are in large numbers because, why not?
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

