Earrings I bought silver hoops love them
Will be buying from you again very fast delivery
Beautiful

FTC fined Fashion Nova for manipulating their online customer reviews and only posting 4 and 5-star reviews: https://www.ftc.gov/news-events/press-releases/2022/01/fashion-nova-will-pay-42-million-part-settlement-ftc-allegations. I gave them several one star reviews as my items were never received and none of my reviews were ever posted. I had to beg and plead and yell and finally threaten legal action to get a refund.

So after this long-term scam was identified, why weren't they shut down for such outlandish manipulation and fraudulent business practices? And why does Sitejabber have Fashion Nova as having 4 stars when all categories have them only getting 2-3 stars? Is Sitejabber getting $ to hide that this company is clearly a scam and completely untrustworthy!
You don't have to go without your refund. The Federal Trade Commission (FTC) had Fashion Nova pay a $9.3 million dollar settlement on 4/21/2020 for failing to refund consumers for the items that it did not ship. Instead, it was the company's policy to issue gift cards, which are not considered refunds under the Mail Order Rule! The company also failed to cancel orders and provide refunds when it did not offer consumers delay option notices.

Consumers who received gift cards instead of refunds when the company violated the Mail Order Rule will be eligible for refunds under the settlement. The settlement also prohibits Fashion Nova from any further violations of the Mail Order Rule, and requires the company to ship ordered merchandise within 1-day of receipt of an order when the company doesn't specify a shipping date.

Please file a complaint with the FTC and the BBB. FTC and BBB will force them to refund your hard-earned money! #StopFashionNovaRipOffsNow!

I will never ever buy anything from fashion Nova ever again that's very unresponsible

The magenta wrap skirt looked really great on me and I'm glad Fashion Nova got me the right size.!

I would and have recommended to others beautiful work and reasonable prices. Thanks Fashionnova!

I give them a zero stars if I could!

UPDATE: ALL OF THOSE 5 STAR REVIEWS ARE FAKE AND PAID FOR BY FASHION NOVA, READ THEM FOR YOURSELF AND FIND OUT.

THIS BUSINESS PAYS PEOPLE TO WRITE HUNDREDS OF FAKE REVIEWS THROUGHOUT THE INTERNET AND CANNOT HIRE MORE EMPLOYEES TO KEEP UP WITH CLOTHING AND WAREHOUSE DEMANDS/DISTRIBUTIONS. AGAIN, WHY THEY ARE TRASSSHHHH.

In the whirlwind of a few weeks, I have had to open and dispute a claim with paypal to get my money back and now I have just reported them to the BBB! Will be reporting to FTC for scam-like business practices as well.

I have called FN numerous times, their customer service number doesn't even have a human being on the other line. It just goes straight to voicemail. They are difficult to contact and either ignore your emails or answer you a generic response or don't answer any of your questions.

When I confronted them about the 3 days processing plus 2 day shipping because my order was yet to be shipped and it's been passed the 3 day mark, no response. When I asked to cancel/refund my order, no response. When I FINALLY opened up a claim with paypal, they emailed me back that I could cancel. Several days later, no actions or updates from them. When I emailed them asking for an estimated timeframe of when my cancel/refund would be processed, again, NO RESPONSE. When I finally escalated the claim with paypal to a dispute, they IMMEDIATELY refunded me the same day.
WHAT PISSES ME OFF is this proves that they could have easily refunded me with no difficulty, especially if it is due to their own error and negligence.

Now I know they are currently switching/expanding warehouses and thus there is a delay in processing time, BUT that was not posted on their website when I placed an order. I expected and needed my order within a certain time frame. When I emailed them numerous times about when my order would be expected to ship and mentioned their shipping/processing time on their website, THEY MAGICALLY CHANGED THE PROCESSING TIME. Plastered all over their website, said there would be shipping delays due to warehouse changes. Was it a coincidence that I emailed them regarding this and no response from them, but a couple of days later they decided to cover their own butts by changing that information on their website? I think not!

Back to my problem with canceling/refunding: paypal immediately sided with me and FN immediately refunded me my money and the dispute was automatically closed. WHAT UPSETS ME EVEN MORE is that I emailed FN several times throughout this debacle and asked for not only a CANCELLATION/REFUND, but ALSO ASKED FOR A REFUND OF MY OWN MONEY BACK INTO MY STORE CREDIT. I used a previous store credit on that transaction, but when paypal closed the case FN never sent me the store credit back. I emailed them several times and mentioned it in my conversations through paypal, FN never regarded it or responded to it.

Now, I finally emailed them a week later (have been ignoring my emails, not even an automated response) and threatened to report them to the BBB and FTC, which I recommend you do as well if they have ever done anything like this to you!
Then ALL OF A SUDDEN, they finally emailed me back and gave me my store credit with no explanations, apologies, just a bunch of generic responses again!

WHY FASHION NOVA IS A SCAM AND SHOULD BE SHUT DOWN: I don't like their "no return" and "only store credit" policy. I believe it is a ploy to steal their customers money. They literally allow you put items in your cart and make a purchase, then days later they will contact you saying some items in your cart are "out of stock" and WILL AUTOMATICALLY GIVE YOU STORE CREDIT. I have argued with them before that items being in stock and me being allowed to add them to my cart and make a purchase, then being suddenly out of stock sounds like a "fashion nova problem" (management/business problem, distribution problem, customer service problem, not enough workers), not mine! It's fashion nova's negligence on why that even happened, why don't I get my money back with a refund?! IT IS MY MONEY AFTER ALL. But again, their "no refund" and "only store credit" policy makes it so they can do this to their customers.

THAT IS WHY FASHION NOVA IS A SCAM.

Most people will accept this and not argue with them. Thus, FN keeps stealing from their customers because OUR OWN MONEY is being automatically converted into store credit which will continuously be used at FN. They don't care if they make mistakes because your money always gets converted into store credit and they KNOW you're just going to make more purchases with them in the future.

THERE ARE OVER 5,000 COMPLAINTS FOR FASHION NOVA ON BBB (BETTER BUSINESS BUREAU) AND THAT'S NOT A COINCIDENCE! I've read online, watched youtube, and seen on instagram of thousands of other customers with the same stories or worse! They delete negative comments and ignore your emails and don't pick up phone calls. Fashion Nova doesn't deserve to be in business. Period.

Love Love Love to shop here! My dress fit perfect. My order arrived on time. Thanks Fashionnova!

Everything that I bought fit Perfectly From Shoes To Dresses It was a great Experience! Thanks Fashionnova!

THIS FASHIONNOVA IS AMAZING! They are very understanding about returns and their products are amazing.

GREAT PRICES, Can't wait to see how close to their shipping estimate they get. Easy site to maneuver.