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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I had no problem with my deliveries whatsoever. That's how it always is with fashion nova. Thank you guys for the consistency.
I definitely love the pink satin top that I purchased here at fashion nova last weekend. It's affordable to top it off, too.
I was not a fan of blazers before until I purchased my first ever blazer here at Fashionnova. Now I'm adding two more light blue blazers to my wardrobe.
Fashion Nova trench coat is one of the best I ever owned. I love how nice the materials are and how comfortable they are when worn. It's perfect for the -ber months.
My friends always ask me where I get my ruffle tops, and I tell them about your shop. Services are consistent throughout the months I've been buying my stuff here.
I just got the new addition to my denim collection! Thank you so much for the fast delivery, fashion nova. Will definitely tell my friends about you guys.
No other jackets could top my new fashionnova hooded bomber. So beautiful and keeps me cozy. I love how smooth the texture of it was and the delivery was on time.
I can always rely on fashion nova to complete my daily looks. Everything pairs with each piece I get. Just yesterday, I got myself two crop tops and a high rise jean.
The sequin maxi gown that I got from fashionnova is super chic and comfy. It matches so well with my nudes heels, too.
I have always wanted a burgundy coat for the winter and I only purchased one here at fashion nova last weekend. I'm looking forward to try it in person.
FN's black pearl maxi dress is just a must-have. I'm waiting for it to arrive at my doorstep, I hope it'd be as lovely as my previous purchase. So far, FN always delivers as promised.
I got 15% off my purchases by using the promo code DRESS15. The siilver maxi gown would be m favorite. It fits me well and it's very comfy to wear.
This store has horrible customer service. I purchased a dress for 39 dollars. I tried on the dress when I received it and the zipper broke. I had to pay to send it back and then was given a gift card for $15.09.
I used the gift card. Immediately after using the gift card (2 minutes later) I realized that I accidentally ordered the wrong size for my new item. I contacted fashion nova as the order had just been placed and was told that I would have to wait for the item to be shipped and received. I would have to pay to send it back even though the order had not been shipped and had only been placed moments before.
Fast delivery and quality items. I could not ask for more, fashionnova always deliver as promised. I am eyeing the new arrivals in the dress and jean collections.
Lately I have been obsessed about the red jumpers here at fashion nova that I have to have more. My recent orders just got in and I'm loving every piece.
My orders just arrived and they are so neatly-packed. I love the little side note that came with it. Thanks, fashion nova. So far, I am in love with almost all the collections here. Can't wait for the next arrivals.
FASHIONNOVA has always been my go-to shops when I needed new shirts or jeans and on my weekend's orders, I included a Leopard print shirt just to troll my sister. She ended up loving it.
I am in love with FN's leather clutch bags so much that I had to buy two on my recent purcahses. The transaction was so easy to follw up, I got no worries.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

