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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I can always count on Fashion Nova to provide me with wonderful daily attires. I feel like I can go on the days just matching the items I have on my wardrobe.
I am myself when I buy stuff here at FN, I feel like I'm most comfortable when I wear FN products. I can mix and match everything. The new jeans I bought were equally lovely as the ones before.
Fashionnova understands my fashion sense for years now. My best pieces are from this shop. Thank you for your services, my newly-purchased items are beautiful.
Unlike in other online shopping websites where I get lost in their pool of collections, here at FN, it is so easy to navigate my way through. The buttons are easy to use and the instructions are easy to follow when ordering.
Everything I love is here at fashionnnova, shoes, tops, jeans and dresses. They have the designs that I want. I am amazed at how easy it is to order here.
For a year now, I have been buying here at Fashion Nova and so far, the quality of the products are consistently good. Some things never change, continue your good services.
My items are so precious to me, they are all worth the prices I paid. I love how affordable everything is here. The delivery was super fast and on time, too.
This company is a bunch of scammers! They do not do returns and if you do choose to purchase a return label they will keep that money too and send you a fake return label that opens up as a bunch of code. Beware! This company needs to be sued!
The delivery services are very pleasing and the staff are quick to their feet in replying to my concerns. Thank yiu, Fashion Nova, I got my items on time.
I just bought the best denim over-alls here at fashionnov and I can't believe how affordable they were. I am in love with almost all the other denim variants, too.
The services here are so prompt and efficient, I got my items in just 2 days. The rompers look extra refreshing with the new floral designs and my tops are equally pleasing.
Good thing I have fashionnova to save me in my distress. Your one-day delivery is amazing. I like how convenient the services are.
Thanks for the fast replies. I appreciate how easy the steps to order are to follow. I love my tank tops and sneakers.
I just got the best pink shoes addition to my rack. It was so comfortable on my soles and very chic as well.
New adds to the sneakers collection got me so excited. I can't wait to get my orders this Friday. I bet they'll be as lovely as the ones I got before.
Bonnets are one of my joys in life and the best ones I have are from this shop. I'm onto scarves nowadays and just bought two over the weekend. Waiting for their arrival, I'm excited.
Their clothing sizes are all over the place, small sometimes fits big, large sometimes fits small... it's bad, I make as many returns as I do purchases. AND I have to pay to make the returns.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

