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Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1859th among Women's Clothing sites.
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Ordered 4 Ornaments which said arrive by Xmas, didn't receive until today, 1 week later and all were damaged, crushed! Fairy Season you should include "Fragile"- Breakable items inside " on packaging?!
I ordered 3 shirts worth $76 and my order says processing. Ordered October 31, and it is December 24th and have e-mailed them six times with no reply. I thought Facebook would have legitimate business but now I will research before ever buying online. Sucked in by COVID careless online shopping.
They are located in China. They don't advertise products accurately. When you want to return an item they tell you you can't return the items despite their website saying to contact them for issues regarding their products. When you threaten to sue them for false advertising they agree you can return the item but will not refund shipping fees. It seems wired to me that they advertise under "Fairy Seasons" but they ask you to return the items to: Zhaofeng Bearing Co. And they keep giving you different instructions on how and where to shop the item back. First they told me to return the items via DHL or UPS then they sent another email saying that they didn't want to pay for customs and to send the item back via USPS and that is when they gave me a different company name. Please don't do business with these people…
I ordered a dress that looked perfect in the pictures paid $40 for my order. When I put it on it fit me like a trash bag. It did not fit me what so ever. I tried to make a refund but customer service was terrible! Please don't order from this site! It's a scam and you will not get what you paid for. I was told returning the item would cost too much so all they could do is give me back $10 and I have to keep it! I paid $40!
I would have never given this buisness my money if I had known they are a bunch of uneducated ring wing idiots. Was looking at the clothes and YIKES! Tell me you're IQ is less than 50, without actually telling me... Ill never buy from them agsin. Also, shady website. I can't even track my package.
Did't mention anything regarding shipping cost, not even at the end of the transaction. The shipping cost is more expensive than the item, which I would've consider pay IF they bother to mention someplace. I sent an email asking the cancelation and they conveniently answer me after they send the product saying that it was too late to refund.
I was so happy to FINALLY receive the shirts I ordered which I adore. I wanted to explore more items from the company and the 1st item I saw were socks with "Let's Go Brandon" on them. I wish I knew your politic views and lack of morals before I gave you my money. I'm so disappointed.
The product that I received was terrible and nothing like it looked on their site. I mean terrible. Do not order from them.
I really loved the shoes and they were inexpensive so I took a chance and was pleasantly surprised. They were as advertised and super cute. I did order a size for me and it arrived on time.
If you don't like what you receive, don't expect to be refunded! They proposed me a 20% refund, which is ridiculous, and after more than one month, I am still waiting for part of the money back, which I am sure will never be returned. Some clothes look good some others are really cheap, so it is a guess each time. Good luck!
Contact company told to contact shipping company
Was told it was never received
Countless emails back to fairy season with no response
Asking for a credit back or the clothing I paid for
With out any response
Do not do business with this company regardless of the phony reviews claiming it is good
I ordered a 27.00 dollar shirt and never received the item! Found this site on Instagram so assumed it was legit... The company has not even responded to my emails guess I got ripped off really sucks!
Clothes are good when I wore it. Best clothes and colours are impressive when I got a look on site before buying the clothes
This shirt dress is beautifully made and the material is great and very soft. Fit very nice too, I ordered a size large, it fit me Perfectly. I definitely recommend this as it's gorgeous but I'd say if like me your hips and bum are on the bigger side, go a size up.
They replied on time and were helpful
Reason I chose this business:
Because I love the soft material and the style
Reason I chose this product:
Because it looked great and was well-made.
I like the midi-length dresses. I think this is a classy piece. The sleeves are nice and long and the length falls right beneath the knee. I purchased the small in white. While it is extremely giving, it would be fit right on a girl any shorter, thinner, or less curvier. It is completely transparent. I should have gone with a different color and would have probably gotten better results.
Don't waste your money. What they advertise and then wht I got! A waste of $45. For the money you spend you need better quality
The jumpsuit fit me perfectly! "You look younger on it." Haha, this is the word from my daughter. Stylish and comfortable, I think I should try more fashion clothes! Feel so good to be younger!
My shopping experience has been wonderful from beginning to end. The designs are unique, beautiful and plentiful! Once my orders arrived, I was so pleased, you can not beat the price, the fit is perfect and they feel so good on me!
I got the smallest sizes of everything and it was all huge, the shoes were bad quality and also huge, the dresses are super thin and cheap, and they don't want to let me return anything, just keep everything and give me a 30% refund. I did get one tank top that was ok.
I got watermelon red, and FYI it's the color of the inside of a watermelon x100. Very bright pink. I don't generally like orange clothes but I might have preferred orange instead of watermelon red. Overall I really like this dress. If you like bright colors and modest but stylish clothing, then this dress is for you. It will fit you and it will make you look good!
Answer: I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.
Answer: If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.
Answer: It's a scam site, I highly doubt you will get your money back.
Answer: You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.
Answer: I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.
Answer: Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!
Answer: It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.
Answer: They run super small. I ordered a XL and when I received it, it fit like a Small
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