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Fairy Season

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Fairy Season

2.0

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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.

service
77
value
70
shipping
73
returns
61
quality
70

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California
1 review
16 helpful votes
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I wish I would have read your review first. I ordered a few items from the FairySeason site. The next day I noticed an email confirming that I had place two orders... one for the few products that I actually ordered and a second one confirming that I had placed $700! Apparently, the site used my information from my actual order and placed a second order on my behalf! I called my bank and placed a hold on the cc monies and explained what happened. What happened next? I received emails stating that my order (s) had shipped! I tried emailing and calling the company to stop all of the orders but got no where and to this day... have had no response. BE VERY CAREFUL IF YOU ORDER FROM THIS COMPANY! They are actually located in China. Pretty shady taking my ordering information and helping themselves to making another order for $700 on my credit card. BEWARE! I would rate them as a MINUS -2000!

Date of experience: September 15, 2016
GB
1 review
10 helpful votes
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I ordered a few things off this site. First order - great. The shirts fit and the swimwear was great - it fit fine and washed really well. Second order - total piece of crap. I ordered 3 items. 2 play suits and 1 dress. The play suits look so bad and the dress wouldn't fit my 11 year old sister! They are all larges but the size is different in each one. Thank god I bought the cheapest stuff. I will never ever shop there again. Total scam and a waste of money. Poorest made clothes I've ever seen - worse than the ones you can buy from market stalls in dodgy town markets.

Date of experience: September 15, 2016
Virginia
1 review
15 helpful votes
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Saved by Reviews!
September 15, 2016

I almost bought $800.00 worth of clothing until I read your reviews! SO glad I didn't make THAT mistake!

Date of experience: September 14, 2016
Australia
1 review
10 helpful votes
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Close them DOWN!
September 15, 2016

Disgusting piece of rag that I received was supposed to be a top which was broken in places and holes in it. PLEASE do not waste your money on this site

Date of experience: September 14, 2016
Illinois
1 review
10 helpful votes
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Don't order anything from this company! Where do I begin? When I ordered I paid extra to get my order within a week. It took 2 weeks. Once I got the shirts the quality was so cheap and didn't look the way the website looked. When emailing them it takes days, sometimes a week to respond. After going back and forth they finally said I could return the shirts, but they want you to pay for it to go back to CHINA, and they want a tracking #. I paid $20 as it was for it to get there 7-10 days. It's been over 3 weeks since shipped and they're still not aknowleding they have my return. They wanted it to go priority so it'd have a tracking#. I wasn't going to pay $40-50 to send back. They keep asking me for a tracking #. Told them I don't have. So frustrating! I hate this company!

Date of experience: September 13, 2016
Arkansas
1 review
8 helpful votes
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Don't waste your money
September 13, 2016

The clothes looked so cute, so I ordered three blouses. When they arrived they were two sizes too small and poorly stitched together. You get exactly what you pay for... cheap merchandise.

Date of experience: September 13, 2016
Australia
1 review
11 helpful votes
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I ordered 3 shirts. When they arrived one had 4 holes in it, one was so small, and I went of the measurements chart and the third was barely passable on quality. I emailed the company and sent photos and all I got back was 'am I able to keep them and they will refund me 10% of what I paid. If I would like to purchase the shirts again they will give me an 8% discount' 1. I can't wear one of the shirts because it has holes in it and one shirt is so small it doesn't even fit my 11 year old daughter. So refunding only 10% is a joke when they can not be worn. 2. Why the hell would I want to order from a company again when the service is $#*! and the quality is that poor. I emailed them over a week ago and told them I was not happy with these options and of course I have had no reply so I emailed them again yesterday and still no reply. I even took to their Facebook page and put up a post warning others not to buy from this company and it was taken down and now I have been blocked on commenting on their page. What can be done about this company?

Date of experience: September 12, 2016
Arizona
1 review
10 helpful votes
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I placed my first order and seven weeks later, I still had not received my order. I placed a second order and it arrived in 10 days! The clothes (if you can call them that) are AWFUL - they look like they have been sewn by a seven year old in a Chinese sweat shop! Seriously - they are all the same size on the packages, but half of them do not go over my head! I am a size 2 AND THE STITCHING IS POORLY DONE! None of them have tags - and they are all made of the same thin very cheap shiny polyester material! I have filed complaints with the Attorney Generals office, both of my banking institutions, the BBB, Paypal and international agencies who govern fraudulent misrepresentation and false advertising. I have placed a Facebook comment on their ads and sent it to everyone I know warning against their fraudulent activities. I can't get a straight response from them - jut redundant sorry sorry sorry emails. DON'T DON'T DON'T FALL PREY TO THIS SCAM! Girls, warn everyone you know about this terrible company!

Date of experience: September 10, 2016
Texas
1 review
8 helpful votes
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Save your money!
September 10, 2016

You get what you pay for! Not even close to what you see on the site!

Date of experience: September 10, 2016
California
1 review
25 helpful votes
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Hi ladies, I know why you're here. You're either ready to place a order on what seems to be a too-good-to-be-true website with incredible prices and an awesome fashion catalog, and you want to make sure it's legit... or (which I truly hope it's not the case) you've already placed your order and you're wondering if maybe you should've lit your dollar bills on fire instead, for entertainment purposes. But, I get it... I make this mistake over and over again whenever one of these websites pops up, or they change their name because of whatever legal reason. It's so tempting. Their prices are so low, and the pictures look so good. Plus, businesses can't sell something that they are unable to deliver? Right? Wrong.
These people will not only send just half your order, along with some crap you didn't order and would never wear, but their size chart is all messed up, and the quality is TERRIBLE. No return options, emails ignored, items missing, no tags on clothes (¿?). If you haven't ordered yet, I kindly suggest you find a legit website with a real clothing brand, with proper sizing and return options, as you will spend maybe 20% more, but you *know* what to expect and when to expect it. This website is a scam. It's like when you're booking a trip and you think "ehh, how bad can Spirit Airlines really be?" until you're doing your check-in and realized that the airline attendant accidentally gave you a flight to Albany, Georgia, instead of Albany, New York, and sadly there's no refund. Welp, I've always wanted to see the south!

Date of experience: September 7, 2016
Maryland
1 review
11 helpful votes
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Horrible
September 6, 2016

I did read reviews... must have been fake. I received half of my order... ordered large and iam a size 4. These poorly made items were extra small... poorly made... with missed stitches falling apart... uhhhhh

Date of experience: September 6, 2016
California
2 reviews
11 helpful votes
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Company is a scam!
September 6, 2016

Do not order from this company! I placed an order back in June of 2016 percent hat I never received! I attempted multiple times to contact the company and received nothing but lame excuses as to why the order was not delivered! DO NOT ORDER FROM THEM, your just throwing your money away.

Date of experience: September 6, 2016
Canada
3 reviews
23 helpful votes
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SCAAAAAM
September 4, 2016

EMAIL THE BELOW CONTACTS TO JOIN CIVIL ACTION GROUP AND RECEIVE YOUR $$$
Like · Reply · Just now
Shauna Nicolpicol
Shauna Nicolpicol Fairy Season

Fairyseason is a fashion online store, a sub-company of Aukeys International Group, which is located in ShenZhen, China. Contact details

Account manager:
James Mogavero

*******@webgains.com
Advertiser:
Dave Wong

Date of experience: September 3, 2016
Texas
1 review
27 helpful votes
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Reviews work!
September 3, 2016

Thanks for posting your reviews! After reading everyone's reviews, I've made the decision NOT to order from these thieves!
Everyone has the exact same opinion on this company and speaks volumes!

Date of experience: September 3, 2016
Oregon
1 review
14 helpful votes
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I ordered three shirts... one arrived on due date but not seen or heard anything about the other... wondering why there is no tracking number? Any advice? I dont want to leave a bad review!( but why cant we track the packages? At least let someone know there is a hold time on other shirt?

Date of experience: September 2, 2016
Canada
1 review
17 helpful votes
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What a Joke
August 31, 2016

Not only did the order take 30 DAYS to arrive, even though I paid for quicker shipping, the order is a piece of junk.
What bathing suit doesn't have a band or elastic or something at the base so your boobs don't fall out, or have enough fabric to cover your nipples. The material was so cheap, they claim to provide high quality items, but it looks like a kid in high school made it in home skills class.
Do not order from this site!
They do not offer a return policy- they either give you a discount or credit to buy something else.

Date of experience: August 31, 2016
Pennsylvania
1 review
15 helpful votes
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I can only imagine the slave labor taking place in a dark and desperate sweat shop. Fraudulent, criminal advertising. I'm truly saddened by these products.

Date of experience: August 30, 2016
Florida
1 review
18 helpful votes
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I ordered a skirt and beach blanket when they were Vessos. Blanket is actually just a thin piece of fabric. The skirt was not the correct skirt. I emailed them and they requested I give to a friend (hard to do as the skirt is hideous). They eventually agreed to send me the correct skirt which turned out to be the same incorrect skirt again. Now I cannot find any of my previous communications with them or even log into their new web site to view my account number. This company will not last much longer. Beware

Date of experience: August 29, 2016
Australia
1 review
45 helpful votes
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Do not order from this company! I ordered from this company when they were known as Vessos just before their name change to Fairy Season. I placed an order for four products One of the items I ordered was a romper and received a long skirt instead. Asked this company if I could ship the wrong product back and that they deliver the correct item and they refused suggesting 'I give the skirt to a friend'.

All products I did receive are not as pictured on the website. Clothing is made of cheap and tacky material and lots of threads hanging off along the seams.

This company does not take any responsibility for the errors they make.
I recommend staying well clear of their website to avoid disappointment.

Date of experience: August 22, 2016
New Jersey
3 reviews
61 helpful votes
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They got in trouble so they changed their name. Found them on Facebook and proceeded to complain, as they sent my 6 bathing suits and all 6 were completely different measurements. They didn't accept a return so they told me to give to a friend. Wtf!? Now they're being investigated for copyright infringement. Scam SCAM SCAM. Do not buy!

Date of experience: August 21, 2016

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fairyseason.com
London, LONDON, United Kingdom