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Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.
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I seen this ad on facebook and thought they had good prices. I ordered 3 items monday and paid for 3 day shipping hoping that i would have my stuff friday or saturday. I got an email from them wednesday saying only 1 item had been shipped and nothing saying where my other 2 are. I checked the ups site (where its supposed to ship from) and it said only the label had been created and that it wouldnt be here till Tuesday and if i wanted 3 day shipping i would have to pay another $3.50 for it even though i had already paid $9 for it through fairy season when i ordered everything. I messaged them on facebook asking why only one item had "shipped" yet on ups website it said only the label had been created for it and why i had to pay an extra $3.50 for 3 day shipping even though i paid $9 for it when i checked out. They sent me back a message with an email address and i sent the exact same message to it and here it is almost friday and i STILL havent got an email back from them. I was going through my facebook messages earlier and noticed not only did they not email me back they also blocked me on facebook. This isnt a private individual this is COMPANY that BLOCKED ME ON FACEBOOK FOR ASKING THEM A QUESTION ABOUT MY PACKAGE. Needless to say if i dont get my WHOLE order on tuesday i will be filing charges or whatever i can do to hopefully get this business shut down
It took over a month to receive one item of my three item order. Never did receive the other 2 items and customer service was very unhelpful. Continuously redirected to post office or other staff. The one item I did receive did not fit and was terrible fabric and sewing quality.
I measured myself and ordered a size up, and everything is way off... like super small. The materials are cheap and chintzy, material does not look like the picture, now Im stuck with items that dont fit, i ordered a hoodie larger than nornal sok it woukd be comfy its a tee ahirt material if that itchy... sleeves too short and the bottom of the hoodie is so small and took 3 weeks to get here. Cheapest clothes ever made.
Boooooo do not order from here you have been warned.
Horrible clothing. Very very cheap quality. Sizes are not even close to what they advertise. Nothing can be returned. DO NOT WASTE YOUR MONEY
The sizing on these clothes are horrible. A large is more like a small/medium but then at other times an xl is more like a 2x or 3x. The material they use is horrible and cheap and there are no returns for this site. Everything comes from China as takes forever to come in. I ordered 5 tops from this website and am not able to wear any of them. WASTE OF MONEY!
I ordered 4 shirts. 3 were shipped within a day and were received in 8 days. The 4th shirt was shipped separately but received 3 days after the first 3.
They are definitely not a scam as some reviews have stated. I've already ordered 8 more!
I ordered 3 items from them on 10-13-16. I paid for the expedited shipping in the amount of $13.50 because 1 of the items was for Halloween. I received 1 item so far because it was shipped here in the states and it's way to small. The other 2 are STILL going through China customers and I already know they will be too small. What they don't tell you is their sizing is for Asian people even though their website says otherwise. I asked them to refund my shipping charge and they will not do it. I am just hoping once they get here my daughter can wear them, however the one for Halloween she will have to wait till next year. My advice is to really research companies that advertise on Facebook to see where they are located, this is the second time I have been burned by a China company!
First of all, these items ship from China. Fabrics and workmanship are horrible. I ordered a shirt with elbow patches and the patches ar uneven on the arms. Like one is 4 inches higher than the other. Seams are puckered. Quality is BAD!
I can see why most people writing these reviews are upset as Fairy Season has their website set up in a manner that is a little tricky (to say the least!). When I placed an order it wasn't clear that they are overseas so of course expected the shipment in a timely manner but when I looked deeper I realized it does state 60 days for free shipping. If anyone paid via PayPal I called and they will get you a refund as long as you request within 180 days... hope my order doesn't take that long... Haha! Ugh!
I saw the ad for fairy season on Instagram. Thinking that because it was on Instagram it was safe to trust. I ordered a cute cashmere top, and about 2 months later I received my order. Let me just tell you how ugly the shirt I received was. The top I ordered was tan, the top I received was PINK! Nothing even like what I ordered ( thought I ordered). Just don't order from them. Nothing but a waste of time and money.
The clothes are REALLY cheap. I didn't expect Macy's quality, but this was worse than Walmart quality. The clothes do not fit as pictured. The waist was on my chest. There was a seam going across the bodice. It is as if they are training Chinese people to sew and making their own pattern.
I had my order ready... all set to click PAY... over 150.00, but something didn't feel right. I KNEW this was from overseas, but couldn't find out on their web site. And the prices... too good to be true. I had it all ready. My grand daughters CHRISTMAS... so I went to Google, and heres the reviews. I just want to thank all of you that have reviewed and saved me and possibly a lot more, a lot of money. Thank you.
As many red flags I noticed while on their website, I should have known better! But I went with it anyways and now I'm here... another victim of their scam!
1. You can clearly tell they copy and paste the photos from other LEGIT companies
2. I actually saw a few photos on their website that I have ordered from another website
3. The price was too good to be true - *cough cough* KNOCK OFF!
4. After submitting payment - they say your shipment will arrive within 10 days but if you had free shipping - you cannot track your shipment - ummm... since when can you not track a package for something you've purchased!?
5. After my 10 day period - went to their website about FAQ on their shipping - AND WAALAA... should've known! This is clearly a SCAM because so many questions about shipping, tracking numbers, delivery times were on there - meaning, they get TOO many calls with these questions!
6. After becoming VERY suspicious of it all - I Googled reviews of this website and OF COURSE... others also went through the same thing and confirmed its a scam!
7. NEVER RECEIVED MY CLOTHES! Just like all these other victims below me!
CALL YOUR BANK IMMEDIATELY AND FILE A DISPUTE!
I unfortunately didn't read reviews on the site until after I placed the order. However, it was the same day. I sent a report to paypal and to the site. They were not happy with me and suggested I email a different email address. I let them know I placed a complaint and a cancellation with paypal and they needed to cancel my order. I didn't back down and they did cancel and refund the order. There is hope for anyone who purchases and see reviews ASAP.
They ask if you want to pay for shipping to get it faster, you do pay but it still doesn't deliver in the time you pay for. Tracking doesn't stay current either. My current tracking is over 10 days since it's been updated. When I email them, they can't tell me anything I do not already know. Very frustrating. I ordered ONE shirt. I will never order from them again!
I want to be fair and say, they have it all laid out on their site regarding no return policy and the way the wording is, it's clear this is coming from another country. With that being said, the price you pay for the items is low, therefore, you can't expect Macy's quality; however, the top I ordered came in and it's every bit as pretty as the picture. Today is my first day wearing it and I've received a lot of compliments. The color in the picture was more a dark teal, and the top is more of a navy blue but still very pretty (note the descriptions said blue not teal) So I got as described. Over all, I'm happy with my purchase. It took about 2.5 weeks to receive which wasn't bad. Especially since it was free shipping. The only downside was that their 2X is more like a Large or small XL. I read the reviews first and so I ordered the larger of the sizes. I have a 40 DD bra size and the 2X fits just right.
Not only are they using my photos from my business and selling them.as their own, but they are doing that to a ton of small businesses. DON'T NOT PURCHASE FROM THIS COMPANY!
EXTREMELY POOR QUALITY! TOOK A MONTH TO RECEIVE. DO NOT BUY FROM THIS COMPANY. CAN'T EVEN WEAR THE CLOTHES. THEY WILL BE GOING IN THE GARBAGE.
SHOULD BE 5 NEGATIVE STARS
Wish I had of seen this. Top will fit my 10 year old grandaughter. Had no idea it was coming from China.
I'm so glad I read all of these reviews before buying. I found a bunch of cute dresses and was getting ready to spend at least $100. I'm curious if anyone knows where they are stealing the photo's from? I still really want those dresses!
Answer: I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.
Answer: If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.
Answer: It's a scam site, I highly doubt you will get your money back.
Answer: You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.
Answer: I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.
Answer: Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!
Answer: It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.
Answer: They run super small. I ordered a XL and when I received it, it fit like a Small
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