EZContactsReviews 6,720

Ordering was easy. I just used the info my eye doctor gave me. The price was way lower than what I would have paid at the office, too. Super happy with me glasses and the great notifications I always got from EZ Contacts about my order status. I will definitely buy from them again.

Thank you Jayne for your help! This is the easiest transaction I have had the pleasure of doing.
Theresa

The glasses are just what I wanted! They fit great too. They fitted the frames with prescription lenses and sent the no prescription lenses too.

Placed my order for some new shades with EZ Contacts several days ago and paid for overnight shipping. A few days passed and nothing arrived. I checked the order status on their site and it said they haven't even shipped yet. I have tried multiple times to simple cancel the order but I have gotten zero response.

Perfect example of why Amazon dominates and puts people like this out of business.

I saved so much money. My glasses are perfect! My experience was perfect. I recommend buying glasses through EZ Contacts to everyone. I couldn't be happier.

The glasses are not what we expected. They fog up all the time and the rubber around the eye socket hurts my daughter.

Tried to return my eyeglasses to get them with the right prescription and a week later still haven't received my shipping label. Just got contacted today and the person just said that I had already talked to someone else. What kind of response is that?

Horrible because I waited over a month to receive the glasses, only for them to be cut/layered wrong. Took over a week to even reach their warehouse, when I returned them. Haven't received them back yet, but once I do get them, and you ask for a survey, I'm sure I won't have many nice things to say.

Item was supposed to be delivered within 3-5 business days but was not available to ship until 30 days after order placed. I had to call repeatedly to find out when I should receive glasses.

I paid for 2 day shipping and I received my glasses two weeks later because they were out of stock. I still got charged for the 2 day shipping.

Complete dissatisfaction in the length of time to receive my glasses. The glasses once received after countless inquiries where just what I wanted,

Hi,

I have a problem with the glasses. They have prescription lenses. I do not need prescription lenses. I ordered regular clear lenses. How do I ship them back to get the correct lenses?

Jennifer

Glasses are perfect but 5 weeks is way too long. Ordered Jul 7 & received Aug 15. Frames showed 2-3 days availability but was backordered 2-3 weeks. I called weekly for updates but got different info every time.

My glasses arrived with the wrong prescription. I double checked the prescription and it is correct. How do I return the glasses for refund?

After a month, I received a nice pair of glasses. Using a 30% off coupon gave me an excellent price.

My order was delayed. There was no proactive notification from EZContacts. I had to repeatedly initiate inquiries which were always replied to with a statement of delay. It felt like I had to contact them to get the order moving, but I really have no firm evidence of this.

Great pricing, wonderful customer service, and the Live Chat was extremely helpful! I won't order contacts from anyone else!

The ordering process was easy and my glasses arrived quickly. I have worn the frame I ordered in the past, but paid much more ordering from my optometrist.

The wait time was ridiculous and the lens quality is questionable. There's a zillion places to order from, if you don't want them for two plus weeks, then this is the place for you.

The longer than expected processing time put me on edge. Was about to email to ask where it was on the third week but was then shipped out before I contacted them. Product was excellent once received and no complaints about the prescription lenses that I ordered with the frames.