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Eyeglasses.com Reviews Summary
Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.
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Online website worked fine
Website was very slow
I've had great results with your business. Thank you.
Just what I wanted. Thank you.
It was fabulous and half the price of the exact same thing as what I wanted from the optometrists office.
It doesn't seem like the 'rush charge' that I paid for accomplished anything... it still seems like it took too long to receive. LensCrafters would have had it done within 24 hours, for comparison. Otherwise I'm happy.
Product very good, but no communications with me on shipping. I thought order was denied. Tried to call you, but was on hold way too long. Customer service non-existant.
Easy & efficient. Good price. $30-$40 less than other online sites!
This worked for me, and I might use this vendor again.
However, the vendor never responded to questions submitted through the website and, aside from the 'order placed' and 'order shipped' emails, I only received one other status email... but my order status changed more frequently and the displayed status codes were difficult to interpret. I resorted (:-)) to a phone call once; they did answer the phone and answer my question.
Would like more information on how to submit to an insurance or how to add insurance to profile. Other than that it was easy. However when I choose next day shipping I expect it to ship in 24-48 hours, not take 5 days to process without some sort of communication of either the items not in stock, not found or even given a general idea of how orders are completed.
Quick and clear
Very Good.
Loved the service & glasses!
QUICK AND EASY Great people to deal with very accommodating
FAST, EASY AND GREAT SELECTION OF FRAMES.
The glasses Received met my expectations, and were far superior to another pair of "office" glasses I had ordered from another mail order source. I can now use my desktop computer without awkward posture or neck strain, read music from a music stand at a comfortable distance, and read books and magazines in a normal manner.
Eyeglasses.com is my preferred frame supplier and I have been a loyal customer since 2012. I appreciate their low prices, free shipping and I like the convenience of returning them, if there is any problem to their brick & mortar store in Hartford, CT.
Okay, just didnt work for me.
So far so good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members