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Eyeglasses.com

4.1

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Jason S.
1 review
0 helpful votes
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If you don't have the same brand you should suggest other brands that are similar. Other than that is was a nice experience

Date of experience: September 4, 2020
Lilia F.
1 review
0 helpful votes
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It was simple and effective transaction
September 4, 2020

It was simple and effective transaction. Thank you.

Date of experience: September 4, 2020
rachel W.
3 reviews
0 helpful votes
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One of the lenses isn't in correctly, frame was bent, prescription is off, and took much longer than stated.

Date of experience: September 3, 2020
Timothy G.
1 review
0 helpful votes
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I attempted to contact customer service both by phone and e-mail to check the status of my order before it was received, and I got zero response, so I think that needs work, but the frames I ordered did finally arrive in good order, so I can't complain about that.

Date of experience: September 1, 2020
Marilyn M.
2 reviews
0 helpful votes
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Bought same frames a couple of years ago
August 31, 2020

Bought same frames a couple of years ago. Love them.

Date of experience: August 31, 2020
Wanda V.
3 reviews
0 helpful votes
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The product was well packaged and received in good condition.

Date of experience: August 30, 2020
James G.
1 review
0 helpful votes
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Great price
August 30, 2020

Great price - Simple check out

Date of experience: August 30, 2020
Maria H.
1 review
0 helpful votes
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Perfectly done
August 29, 2020

Perfectly done. I will never go back to ordering lenses through my local retail optical store.

Date of experience: August 29, 2020
Dean D.
1 review
0 helpful votes
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Good but smaller than my measurements
August 28, 2020

Good but smaller than my measurements

Date of experience: August 28, 2020
John A.
20 reviews
0 helpful votes
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I was a little skeptical about buying glasses online but decided I would chance it. Not only are my glasses perfect but I saved almost $200 compared to what my Optometrist charged. Anyone on the fence about buying online go for it you'll be glad you did.

Date of experience: August 27, 2020
Australia
1 review
0 helpful votes
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Worst experience ever - Do not deal with these people
Couldn't have been an easier order - simple single vision lenses & frame. I'm absolutely furious... my son, who's currently sitting his exams has been without glasses and hasn't been able to see properly for well over a month! I ordered these glasses well over a month ago now, and they STILL can't even provide an ETA - apparently the glasses haven't even been dispatched yet! This is an utter disgrace. Just incompetence and 'don't care/no customer service' hiding behind a Covid-19 excuse. For heaven's sake do not deal with this company. Their 'customer service' is the worst I've ever encountered in my entire life - all I get is sarcasm and a 'couldn't care less attitude'. Do yourself a favor and do not deal with is firm.

Date of experience: August 24, 2020
New c.
1 review
0 helpful votes
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Need to make prescription info more specific for those that are new to glasses. (O.D., O.S., PD).

Date of experience: August 23, 2020
Cheryl S.
1 review
0 helpful votes
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Excellent overall experience for a first time buyer.

Date of experience: August 21, 2020
Lady L.
1 review
0 helpful votes
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I am age-75
August 21, 2020

I am age-75. I purchased the elegant Charmant, that style at a best price and well-done shipping. I was able to order three pair to try out, with a friendly no-hassle return. This vendor is the best I have used over twelve-years, in its user-friendly,compact format. I knew that my business was of value and my money and effort to find pretty, stylish frames respected.

Date of experience: August 21, 2020
Sharon R.
1 review
0 helpful votes
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Very happy with my purchase from eyeglasses.com, for the quality and price I paid.

Date of experience: August 19, 2020
Nancy C.
1 review
0 helpful votes
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Everything went fine
August 19, 2020

Everything went fine

Date of experience: August 19, 2020
Chris R.
24 reviews
0 helpful votes
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No issues, excellent service
August 15, 2020

No issues, excellent service

Date of experience: August 14, 2020
Ader T.
1 review
0 helpful votes
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Real good servive
August 14, 2020

Real good servive

Date of experience: August 14, 2020
David H.
13 reviews
0 helpful votes
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Overall I'm very satisfied with my new prescription sunglasses with progressive lens. The polarized brown tint is very good without any flaws that I can see. I've worn them everyday since receiving them and they're great while outside in the bright sunshine working, driving or just relaxing. They did a great job on the progressive prescription lenses, I can see everything near, far and everything in between.

Date of experience: August 13, 2020
California
3 reviews
10 helpful votes
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Ordered Sunglasses July 30th 2020. It is now August 13th 2020 and I have heard nothing. My emails are not responded to and I have tried many times. Left message on their voice mail and no one will answer their phone. Will NOT be buying from this company again. Would give it minus stars if possible. DO NOT BUY FROM THEM!

Date of experience: August 13, 2020