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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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thandeka m.
1 review
0 helpful votes
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None
January 21, 2016

None

Date of experience: January 21, 2016
Harry F.
14 reviews
0 helpful votes
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Easy to use website
January 21, 2016

Easy to use website. Fast delivery, well-packaged, case included, exactly what I ordered. I even received the standard (non-prescription) dark-tinted sunglasses lenses with my frames and Transitions prescription lenses... I'm very satisfied with the glasses and the service!

Date of experience: January 21, 2016
Don R.
1 review
0 helpful votes
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I have done business with your company before and have always been very satisfied with the service after the sale, quality of the product and the price of the item for what I am getting. Round RG2/C glasses are impossible to find locally but you have had exactly what I am looking for. I have bought several pairs of these glasses before.

Date of experience: January 20, 2016
Greg Z.
2 reviews
0 helpful votes
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I was originally bummed out because the first pair of lenses didn't pass QC and that delayed shipment. I have a very strong prescription so it takes longer for my glasses to be made. But now that they're here, I really like them.

Date of experience: January 20, 2016
Amy M.
1 review
0 helpful votes
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This is the second time I have ordered glasses and the process was easy, the website was clear in explanation of what attributes were in the lens choices, what prices were included or additional and pyament and ordering was easy.

Date of experience: January 20, 2016
Kristi C.
3 reviews
0 helpful votes
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Great selection of frames and easy to shop by various selection criteria

Date of experience: January 19, 2016
Vishwapriya C.
1 review
0 helpful votes
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Excellent customer service and fast returns processing. All 5 stars from me!

Date of experience: January 19, 2016
Tonya T.
2 reviews
0 helpful votes
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Great choice of eyeglasses
January 19, 2016

Great choice of eyeglasses. I have a very hard time finding glasses that fit my face correctly. I really appreciate the fact that I could physically try the glasses on.

Date of experience: January 19, 2016
Derrick T.
1 review
0 helpful votes
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Lack of ease in filling in shipping and credit card. Boxes should tell you what information should be entered in each box. Thank you.

Date of experience: January 19, 2016
Jose R.
3 reviews
0 helpful votes
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Great thank you
January 18, 2016

Great thank you

Date of experience: January 17, 2016
Russell S.
1 review
0 helpful votes
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Good job
January 11, 2016

Good job

Date of experience: January 11, 2016
sergio g.
2 reviews
0 helpful votes
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Simple,Easy and fast
January 9, 2016

Simple,Easy and fast

Date of experience: January 9, 2016
John H.
1 review
0 helpful votes
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Live Chat was very helpful with my questions
January 9, 2016

Live Chat was very helpful with my questions. Easy to us site. Shipping took a bit longer than I feel it should have. Process/people were great, product was not very good quality, not even close.

Date of experience: January 9, 2016
Rob E.
18 reviews
0 helpful votes
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Entering my street address was amazingly painful
January 7, 2016

Entering my street address was amazingly painful. The City, State, and Zip fields were hard to navigate, nonintuitive.

Other than that, I'm very satisfied with the frames.

Date of experience: January 7, 2016
Samantha H.
1 review
0 helpful votes
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...
January 5, 2016

Date of experience: January 4, 2016
Ken B.
10 reviews
0 helpful votes
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Eyeglasses.com has a huge inventory of styles to choose from and, far as I could tell, is the only online retailer that allows you to purchase up to 3 frames and not have to pay a re-stocking fee when you return them. As it's difficult to know how a frame will actually look on you, I did just that...I purchased 3 and sent 2 of them back with no problems. They were very easy and helpful to work with!

Date of experience: January 4, 2016
gabriel o.
1 review
0 helpful votes
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Good service
January 4, 2016

Good service

Date of experience: January 4, 2016
Frances S.
1 review
0 helpful votes
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Rose was extremely helpful with assisting me with my order! Can't wait to get my glasses

Date of experience: January 2, 2016
tim n.
1 review
0 helpful votes
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Confusing when you have paypal and visa together
January 1, 2016

Confusing when you have paypal and visa together

Date of experience: January 1, 2016
S E.
1 review
0 helpful votes
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Your chat/help was great
January 1, 2016

Your chat/help was great. Her name was Rose

Date of experience: December 31, 2015