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Eyeglasses.com Reviews Summary
Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.
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JUST TOOK A LONG TIME FINDING IT
Good price, timely service
This is probably the 7th pair of glasses or relense I have purchased through Eyegllasses.com. Always a good experience..
Great deal all the way around
One pair was not available after ordering them and the other two did not suit me.
Only site that allows me to filter by eye size. Filter by temple size would also be very nice to have.
When the frames were out of stock customer service or help didn't pass along my immediate response that specified a different frame. I received no further communication and assumed it would be sent but it wasn't because they missed seeing my email. I had to initiate contact and fix that mistake.
EYEGLASSES.COM is absolutely useless! They lie to get your order, then lie about the status of your order, then lie about you sending e mails, then lie about your refund status. Only when you threaten with law enforcement action they miraculously within 1 hour of the third 45 min hold on the phone refunded my purchase in full. If there was a minus rating it still wouldnt be low enough for this merchant! Very lucky to get my money back for sure!
DO NOT DO BUSINESS WITH EYEGLASSES.COM!
Fairly self explanatory...first time ordering glasses online...felt nervous sending my frames in...cane back better than before...highly recommend...will be ordering again...
A great product at a great price. Purchase and Service experiences very good
Had some issues with delivery but overall was a success
Commander en juin 2 deux paires de lunettes. J'écris une semaine plus tard canceller une paires. Pas de nouvelles. Je réécris qu'ils ont pris un paiements de la deuxième paires mes rien reçu. Appellent 3 fois oui juste patienter... 2mois plus tard sa s'en vient bientôt... 3 mois plus tard et Emails jamais répondue... appellent mes disent que c'est dans poste... aujourd'hui sa arrive: là lunettes que j'ai canceller mes pas payer! Là j'ai payer une lunettes plus Cher que j'ai pas! Pas de réponses! Le pire services que j'ai jamais vue!
I rated 4 stars because your site did not provide the facility of trying the glasses on line. Also, the the frame did not provide images at different angles. Since I know what I want, I could go without much look at the design pictures. The images of the glasses are not on par with online sellers sites of the competition.
I did not receive timely information regarding the progress of my order. I received it once and the order took a month or more.
Seamless
Very satisfied with eyeglasses.com.
Very good. Quick and easy.
I purchased in their website 16 days ago, I did not get any confirmation email. Called their costumer service right away, 7 times, I got no response. This is probably a scam, don't purchase from this website. I still haven't find a way to get my money back, it was 500+ in total, I'm still a student I need the glasses for school and 500 is a lot. If you value your money and time, don't purchase on their website.
Good selection and price
Easy and simple
This is the easiest eyeglass purchase on line I have made.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members