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Eyeconic

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 44 days

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41,684 reviews

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California
1 review
0 helpful votes
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Great
April 10, 2025

Excellent, easy to use, and a straightforward process to ordering.

Date of experience: April 10, 2025
Arizona
1 review
0 helpful votes
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Easy and affordable!
April 10, 2025

It is the best online website to order contacts from, and I have tried all of them!

Date of experience: April 10, 2025
New York
1 review
0 helpful votes
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Easy to choose & good inventory
April 10, 2025

I liked the order which it is delivered and it was excellent.

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
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Helpful
April 10, 2025
Updated review

Excellent because I ordered glasses and had to return them because my prescription was not correct from the doctor's office

Date of experience: February 25, 2025

It was simple and easy with the exception of the expectation...
January 25, 2025
Previous review

It was simple and easy with the exception of the expectation date. Scrip does not show it.

Date of experience: January 25, 2025
Florida
1 review
0 helpful votes
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Straitforward
April 10, 2025

It was easy to do and took a minimal amount of time. The hard part was taking a picture of the prescription.

Date of experience: April 8, 2025
Ohio
1 review
0 helpful votes
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Very fast delivery!
April 9, 2025
Updated review

Very fast process and delivery! Got exactly what j ordered. Plenty of options. I do wish I could customize sizes, though I'm not sure if that is an eyeconic discrepancy or eyeglasses in general as this is my first time buying online. 10/10 would recommend and will use agsin

Date of experience: April 9, 2025

Would be easier if could order by exact size ie
March 19, 2025
Previous review

Would be easier if could order by exact size ie. 54-16-140

Date of experience: March 19, 2025
California
1 review
0 helpful votes
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Easy!
April 9, 2025

Always order my Eye Contacts through here, easy to do! Fast and quick delivery

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
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Wonderful products and services
April 9, 2025

I just placed an order for eyewear and the website experienced a glitch. I called and Iris saved the day! Thanks so much for your help!

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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Easy, Simple Purchase
April 9, 2025

Easy to pick out glasses. Second purchase and very pleased.

Date of experience: April 9, 2025
California
1 review
0 helpful votes
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It was so easy to order contacts and they offer great service, I highly recommend!

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Convenience
April 9, 2025
Updated review

The quality and workmanship is great. It met my expectations. Fast delivery +++

Date of experience: April 8, 2025

CONVENIENCE AND RELIABLE
March 18, 2025
Previous review

The last time last year was not so great. The lens were kind of blurry and it didn't seem like it followed the prescription. I needed it for both distance and reading purposes.

Date of experience: March 18, 2025
Florida
1 review
0 helpful votes
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Perfect site for VSP members!
April 9, 2025

One stop shop for all you need with great prices/deals. A lot of places are OON with VSP when buying glasses so it's very convenient to have this site!

Date of experience: April 8, 2025
Ohio
1 review
0 helpful votes
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I previously ordered glasses for my daughter that were way too big. I was able to easily exchange them.

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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Last time I was able to use a promo code, but none worked this time unfortunately.

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Good
April 8, 2025

Eyeware usually takes a while to recieve but it got here quick and was really to order if you know how to order online. Less hassle than the eye doctor.

Date of experience: April 8, 2025
New York
1 review
0 helpful votes
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Eyeconic's website was mostly easy to use and to order from. One part of the eye measurement system was fussy to use, but customer service was helpful. My new glasses arrive promptly and the order was filled correctly.

Date of experience: April 8, 2025

The PD tool is very fussy and difficult to use
March 13, 2025
Previous review

The PD tool is very fussy and difficult to use

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Super easy
April 8, 2025
Updated review

Everything was easy to navigate! I like the options for glasses and the prices

Date of experience: April 8, 2025

Was so easy to add my insurance and I liked the selection...
March 18, 2025
Previous review

Was so easy to add my insurance and I liked the selection of glasses to choose from.

Date of experience: March 18, 2025
Washington
1 review
0 helpful votes
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Everything is organized on website which makes it super easy to use and find what I need. The checkout process is painless and straightforward. Shipping is always in a reasonable time. Links up great with insurance - best way I've ever been able to order my contacts.

Date of experience: April 8, 2025
Nevada
1 review
0 helpful votes
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We get great service order always right I feel if there was ever a problem it would be fixed

Date of experience: April 8, 2025
Louisiana
1 review
0 helpful votes
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Great experience
April 8, 2025
Updated review

Fast delivery. Easy ordering. Website very user friendly.

Date of experience: April 8, 2025

Very easy transaction
March 18, 2025
Previous review

Very easy transaction.

Date of experience: March 17, 2025