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Eyeconic

4.5

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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41,229 reviews

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Colorado
1 review
0 helpful votes
Follow REBECCA A.
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Good benefits
February 16, 2026

I clicked on wrong type of contact and sent RX. Couldn't edit, had to cancel order. Person I spoke to today was VERY helpful. I was prepared to order elsewhere.

Date of experience: February 16, 2026
Sri Lanka
1 review
0 helpful votes
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Cancellation
February 16, 2026

My first order was cancelled. The site allowed me to select options that were unable to be processed. Instead of someone calling or offering some notification, the order was cancelled. The cancelled order came on the day that I was supposed to receive my glasses.

Date of experience: February 14, 2026
Texas
1 review
0 helpful votes
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Contacts are overpriced purposefully so when you apply your insurance they are just the "normal" price everyone else charges.

Date of experience: January 14, 2026
New Jersey
1 review
0 helpful votes
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Ordering on the website was fast and easy. I had a question, called the number, was not on hold long and had my question answered right away.

Date of experience: February 14, 2026
Oregon
1 review
0 helpful votes
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Reasonable shopping experience with good virtual try-on.
February 14, 2026
Updated review

I looked at other online glasses... but i could not get their virtual Tryon to work, or they would not accept my VSP insurance.

The part I don't know what to do with is getting my new glasses adjusted for my noggin

Date of experience: February 14, 2026

Better than last time.
January 24, 2026
Previous review

First time I made an order there was a point were the price increased 50% at the last step. This time it was consistent.

Date of experience: January 24, 2026
California
1 review
0 helpful votes
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False pricing
February 14, 2026

Didn't include tax until the end. I was presented with a much different price than what the actual cost was. I think it would have been cheaper to order from my doctor.

Date of experience: February 13, 2026
California
1 review
0 helpful votes
Follow PAMELA M.
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Last year, after years of ordering thru you, it was impossible for me to use my ins and order glasses. Actually missed getting a pair last year because of it. My daughter had dropped off our ins and there's some kind of "loop" in your system they said? Extremely frustrating and never had problems prior to that. Hopefully it will NEVER happen again. Hope to regain my trust in Eyeconic this year.

Date of experience: February 13, 2025
California
2 reviews
0 helpful votes
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Fast and Easy
February 13, 2026

I needed new frames but didn't have time to go to an optometrist's office. Did everything online, even though my prescription had expired I was given options to make it current.

Date of experience: February 13, 2026
California
1 review
0 helpful votes
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Previous Info not saved
February 13, 2026

The information from my previous order was not saved. It was a little overzealous to find all of my contact information. Not a huge deal but it would make using the website more efficient.

Date of experience: February 13, 2026
California
1 review
0 helpful votes
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Could be more efficient
February 13, 2026

I wish there was an easy way to repeat or duplicate a past order rather than having to select the contacts and enter the prescription again.

Date of experience: February 13, 2026
Maryland
1 review
0 helpful votes
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Great prices great to work with
February 12, 2026

Had a hiccup with insurance and called eyeconic. Got immediately to a helpful person who resolved issue in minutes. Pricing was far better than my eye dr office.

Date of experience: February 12, 2026
California
1 review
0 helpful votes
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Very easy and user friendly
February 11, 2026

Uploading your eye prescription and linking insurance was a breeze, the hardest part was choosing the frame I wanted and how fast I wanted it delivered!

Date of experience: March 11, 2025
Arizona
1 review
0 helpful votes
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Delivery always goes to Arizona first?
February 11, 2026
Updated review

No sure why but my delivery always goes to Arizona first then gets returned backed to Vegas and I get told that there is a delay. This happened to my husband and it took almost 2 months to get his order. Luckily for me I didn't say anything and it arrived only a couple of days late. It's a little nerve wracking never knowing what is happening when I order from eyeconic.

Date of experience: February 10, 2026

Wouldn't choose to order from them if I didn't have to
January 21, 2026
Previous review

I have had issues with my order being lost or sent to the wrong place despite my address being correct when I place the order as well as my husband. His order took over a month to arrive and was a logistical nightmare to get taken care of.

Date of experience: January 20, 2026
Virginia
1 review
0 helpful votes
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Great glasses at a great price!
February 11, 2026
Updated review

A great company that makes sure you have the perfect fit, you get an amazing price with your insurance, and if it's not right, they'll credit your account until it is right

Date of experience: February 10, 2026

Awesome prices
April 7, 2025
Previous review

Easy to order, find, and work this website, prices are top notch

Date of experience: April 7, 2025
Oregon
1 review
0 helpful votes
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Seemless integration with VSP
February 10, 2026

This is super easy for maximizing your insurance benefit. Appreciate that it gives you an actual price breakdown with insurance benefits applied.

Date of experience: February 10, 2026
Washington
1 review
0 helpful votes
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Always fast and easy to navigate
February 10, 2026

A wide number of brands and styles to choose from at great prices. Online ordering is easy and free shipping if you're not in an emergent kind of hurry. Will continue to use Eyeconic.

Date of experience: February 10, 2026
New York
2 reviews
0 helpful votes
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Excellent Service
February 10, 2026
Updated review

I have been using Eye conic for years, they prices are more reasonable for everything i get on my prescription. And they get it right the first time. I never have to send the glasses back.

Date of experience: February 10, 2026

Fast and easy
January 18, 2026
Previous review

Great easy and perfect fit

Date of experience: January 18, 2026
North Carolina
1 review
0 helpful votes
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I previously purchased two pairs of sunglasses and was very happy with both. I need smaller frames and was able to find frames that fit with progressive lenses at a great price.

Date of experience: November 11, 2025
New York
1 review
0 helpful votes
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Great Experience!
February 9, 2026
Updated review

I tried Eyeconic for my eyeglasses as they offered an amazing deal with my insurance. They have a huge selection of eyeglasses and had a hard time deciding which to get. You can virtually try on and they have a virtual PD tool which was great as that wasn't on my prescription. I was pleasantly surprised with my whole experience and really like my new pair of prescription glasses.

Date of experience: February 8, 2026

Not sure if I got the PD right?
January 18, 2026
Previous review

Not sure if I got the PD right? Using the tool was a little wonky, but hopefully it worked? I will have a better opinion when I receive my eyeglasses.

Date of experience: January 18, 2026
Georgia
1 review
0 helpful votes
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Uploading prescription
February 9, 2026

I spent a very large amount of time tonight trying to upload my prescription to get my glasses ordered. Every single method I tried, it rejected my prescription. I tried multiple browsers, multiple photos, PDF. It denied every single photo for no reason I wasted a lot of time on this tonight.

Date of experience: February 8, 2026