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Eyeconic

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 44 days

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41,657 reviews

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New Jersey
1 review
0 helpful votes
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Ray-Ban
May 9, 2025

Shipping needs to be a bit faster and frames are a bit expensive.

Date of experience: May 8, 2025
Indiana
1 review
0 helpful votes
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You get what you pay for
May 9, 2025

Sizes are off when ordering, they are too small, or too large no happy medium. Trial and error!

Eyeconic attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2024
Texas
1 review
0 helpful votes
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Easy to order!
May 8, 2025

This was a good experience, as always. I get affordable, quality contacts,.

Date of experience: May 8, 2025
California
1 review
0 helpful votes
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Easy to use
May 8, 2025

Previous experience was great! Super easy, locates your benefits. Etc

Date of experience: May 8, 2025
Michigan
1 review
0 helpful votes
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Need much bigger selection and sizes for women esp in medium size category

Eyeconic attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2025
Louisiana
1 review
0 helpful votes
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Your site should remember my previous prescription and load it as the default. I should not have to search around for "Air Optix Hydra Glyde Astigmatistm". Given there are several versions of Air Optix, it took me awhile to find the Astigmastism version.

Date of experience: May 8, 2025
Connecticut
1 review
0 helpful votes
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Easy!
May 8, 2025

Eyeconics website was easy to use! My insurance covers a good amount of my contact lens which is great

Date of experience: May 8, 2025
Pennsylvania
1 review
0 helpful votes
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Awesomeness
May 8, 2025

Always great selection and service! I've never had any issues whatsoever!

Date of experience: May 8, 2025
Pennsylvania
1 review
0 helpful votes
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Very easy and user friendly.
May 8, 2025

Very easy. Easy to navigate and sign in and create a profile.

Date of experience: May 8, 2025
Wisconsin
1 review
0 helpful votes
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Used last year and because it was so easy. I made sure to use this year.

Date of experience: May 8, 2025
Arizona
1 review
0 helpful votes
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I love this site my experiences have been very positive and satisfying

Date of experience: May 23, 2025
Nevada
1 review
0 helpful votes
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Fast and easy
May 8, 2025

I order contacts for my family every year. Fast, easy and affordable. They apply insurance and verify our prescriptions.

Date of experience: May 7, 2025
Michigan
1 review
0 helpful votes
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Easy process
May 8, 2025
Updated review

Everything went smooth and simple. The virtual try on was nice

Date of experience: May 7, 2025

Seemed easy
April 17, 2025
Previous review

Seemed easy. Hopefully they come in correctly

Date of experience: April 16, 2025
Texas
1 review
0 helpful votes
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Issue at checkout
May 7, 2025

I am signed in under my VSP vision account. I go to checkout, it asks me to sign in? I do so and it says I am entering the wrong username and or password. I could not get past this although at the top of the site it shows me signed in

Eyeconic attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2025
South Carolina
1 review
0 helpful votes
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Overpriced
May 7, 2025

Don't get me wrong, I'm obsessed with my current glasses that I got from here and I've worn them enough to have gotten my money's worth, but the fact that WITH insurance, buying glasses from here is still just as expensive as getting glasses without using insurance feels like a rip off. I truly hesitated buying more glasses from here and even still may return these just because I feel I can get better deals elsewhere. I ordered glasses from here last year and absolutely hated them. They were overpriced and ugly, so I returned them. I will say the return process wasn't terrible

Eyeconic attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2022
New Jersey
1 review
0 helpful votes
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Great selections
May 7, 2025
Updated review

It is very easy to choose your eyewear sunglasses and regular glasses.

Date of experience: May 7, 2025

Very easy to order your eyeglasses
September 27, 2024
Previous review

Very easy to order your eyeglasses

Date of experience: September 27, 2024
Florida
1 review
0 helpful votes
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It was easy
May 7, 2025

I like being able to automatically apply my insurance! Easy!

Date of experience: May 7, 2022
Missouri
1 review
0 helpful votes
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Ugh it's horrible
May 7, 2025

20 $ added to my order unbeknownst to me. Horrible transfer of insurance to website. Always attached my kids insurance when I'm trying to purchase for myself.

Eyeconic attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2025
Maryland
1 review
0 helpful votes
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Reliable, convenient, accurate
May 7, 2025

We have used VSP thru Eyeconic for all of our Eyewear needs from contacts to eyeglasses. Excellent, competitive rates

Date of experience: May 7, 2025
California
1 review
0 helpful votes
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Easy, quick process
May 7, 2025

It was easy to find the contacts I needed and the website makes it so simple to input your information and link your insurance. Checkout was a breeze.

Date of experience: May 7, 2025