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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Great Customer service! Had a misunderstanding with prescription and they took care of the issue for free and even sent me a free postage label to scan to mail back my prescription. They corrected my prescription for free and sent me my new contacts.
Was easy to navigate through the process and it automatically added my insurance information to my order
I love the process but hate my insurance! There are plenty of options and I love the virtual try on
I ordered my contact lenses and never received them but they got lost with the postal service. I just wish there was a warranty to opt in in case this happens.
This was very user friendly...loved it!
Variety of options with recommendations dependent on face shape. Easy ordering process with a quality product.
When you know what you want Eyeconic is awesome. Great value and easy to order.
Easy service and great prices, great quality. Fast shipping
Maybe make the reorder contacts button a different color and bigger than the other two. I know you are trying to make it easy and I probably made it hard.
I don't remember it must have been easier the first time. That's all
More options for less money, better value than using the brick and mortar shops.
Always fast and easy and customer service always helpful when needed to replace the process always just as smooth and quick
Easy ordering system delivered right to your home. Upload your prescription and order the frames you want.
So simple, fun trying on glasses virtually, and so easy to order. Eyeconic has thought of everything.
Very easy to order. I have ordered contacts and glasses, both have been exactly what I ordered. Packages arrived in a timely manner.
Eyeglasses were easy to order and great selection of colors and styles. Ordered Contacts also which was also easy.
Easy to order and can speak to a real person if I have any issues. Great company.
Site was easy to manage and put in your information. Had great selections to choose from. Very thorough service and easy to work with. Only problem was the box was a bit mangled upon delivery.
Easy to navigate site, put your information in, and great selections.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members