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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I especially appreciated the sorting features (by size, frame type, etc)
They are so easy to work with and even offer discounts for students and healthcare workers
On time and easy to order! Thank you for the reminders! I kept forgettti order.
Tried to get an answer about warranty service and never received a response so I did not send my sunglasses in for warranty service.
The website is simple and can easily process your orders without any hassle.
Great customer service and easy process! Good job team members.
Staff member so helpful with guiding me in my online order my dr office closed with very short notice
The process signing up on eyeconic with our insurance was super easy. They had our family in the system and I was able to order contacts for 2 members in less than 15 minutes. That includes creating accounts.
The whole process was so easy. I just needed to stop and get the prescription from our eye doctor.
Easy, quick and accurate. No problems. I don't know what else to say to make 50 characters
Had to call because said used my insurance benefits when i didnt.
Was super easy to order and the prescription check with my eye doctor happened in a timely manner.
It was easy to order my contact! Easy to find my brand, place order and apply my insurance benefit! Easy peasy!
Always a nice selection. Would love to see a veteran's discount program even with insurance.
I love shopping on eyeconic. They have a wide range of frames and are very informative with the specifications on the frames. They are fast with delivery.
First time was easy but my order was cancelled so I reentered my order. They said that the prescription was not legible so I reuploaded it. Hopefully this time they can see it better.
Good service but prices keep going up. Even tho I'm paying for expensive insurance.
Good service. But still expensive. My insurance still can only cover 3 months worth not a year.
Keep handy the latest prescription.
Check the prescription carefully and enter power accurately.
We have option to return the product if the prescription is changed.
It was easy, convenient good selection. Highly recommend prices are very good.
Similar experience as before. There was a problem with the lens in my prior order
Fast and easy to order. Was able to do it all from my phone without issue
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members