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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I love shopping on eyeconic. They have a wide range of frames and are very informative with the specifications on the frames. They are fast with delivery.
First time was easy but my order was cancelled so I reentered my order. They said that the prescription was not legible so I reuploaded it. Hopefully this time they can see it better.
Good service but prices keep going up. Even tho I'm paying for expensive insurance.
Good service. But still expensive. My insurance still can only cover 3 months worth not a year.
Keep handy the latest prescription.
Check the prescription carefully and enter power accurately.
We have option to return the product if the prescription is changed.
It was easy, convenient good selection. Highly recommend prices are very good.
Similar experience as before. There was a problem with the lens in my prior order
Fast and easy to order. Was able to do it all from my phone without issue
Site needs to be more compatible with use on a phone, seemed like designer never tried on a phone?
I have been ordering sunglasses and contact lenses through eyeconic. It is easy to use, especially because vision benefit is connected. I am satisfied with both the order process and the shipping arrival time.
This is how it should be, a place to buy my contact lenses with my insurance already linked. No waiting around for doctors to go back and forth asking for prescriptions or if insurance will cover it. Just add to cart and yep, it's 100% covered.
I have used for purchasing my contacts and the process is quick and simple to follow.
Easy to order contacts; great selection to choose from for contacts
The convenience of online shopping and using your insurance benefits without the long wait at the eye doctor's office.
I get yearly frames benefits but I can't order the same frames consecutive years because the same frame is never available. Probably not much you can do about it but it's what's frustrating to me.
Live chat option was SUPER helpful! Everyone is friendly, nonweldable and quick to answer any questions. LOVE that they offer free returns!
Still waiting on arrival but process so far is great. I love the selections for the whole family.
The original cost to check out was $12. I get the tax of 6.75, but then the price just jumped by $8 more for no reason. Can you please tell me what that is for? Thanks
Great variety brands and smooth experience to use benefits
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members