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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Total (including tax) was below my insurance benefit, but I have to pay the tax out of pocket?
Orders are always correct. Prices are as reasonable as can be - vision care is ridiculously expensive
Shopped around. Eyconice wad not the least expensive but the service was AWESOME
The website continues to tell me my password is wrong when I've reset it and used it to log in. Made a 5 minute process last 30.
Please make it simpler to determine what insurance benefits are available for the patient.
I placed an order for my daughters contacts a week or so ago. The order status kept showing as 'pending verification.' Then, there was an issue with the prescription. Today, I learned (by ph) that I selected the wrong contacts. Why did it take over a week to learn that fact?!
Quick and easy purchase and processing for the order we placed.
Contacts were initially supposed to be delivered to front office but then was told they couldn't be because it was an insufficient address so the contact were returned and I had to wait another 2 weeks to receive contacts. And when I received them I had to pick them up in front office instead of my mailbox.
Quick and easy to look up contacts and fast prescription confirmation!
It was the same each time. The process of using the site to order is very easy. There are many frame options; however, they need ot add a few more options to the lowest price category.
I have ordered three pairs of glasses and a year's supply of contacts from Eyeconic using my vision benefits. I find it very easy to find the right frames, lens and contacts on Eyeconic. I wear progressive lenses and monovision contacts, and I am always pleased with the items I've purchased on Eyeconic.
I've ordered glasses twice from Eyeconic and have been very pleased with the ease of ordering and my glasses. This time I'm ordering contacts.
It was super easy to order and reorder my contacts using my vision benefits/insurance.
Found what I needed quickly and insurance was added appropriately, will be using again next year.
My optometrist looked at my classes from last year. The progressive lenses line is too low. My optometrist said the line is currently at 10mm and it needs to be at 20mm.
Defaulting to the "Upload Prescription" site when a patient already has a prescription uploaded is unnecessarily confusing. Also, the whole process of uploading your prescription and then finding it also sucks.
Eyeconic makes returns easy, just make sure you reach out about getting your benefits reinstated to reorder. I also appreciate how much more affordable glasses are with VSP compared to getting lenses in person at a physical vision place
Great product, fast shipping, easy buying process. Will continue to buy!
I had a bad experience. I ordered glasses from the website and was emailed that they were discontinued.
Real good experience. Thank you for the ease of ordering with you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members