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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Easy navigation, It went fine. Easy navigation, It went fine Easy navigation, It went fine Easy navigation, It went fine v Easy navigation, It went fine v Easy navigation, It went fine Easy navigation, It went fine Easy navigation, It went fine
I always get a better deal using my insurance here than anywhere else!
It is a fastest and more conveninent option to get your contacts and eyewear if you are always abroad or travelling.
I ordered Nike sunglasses with no problems. I appreciate the service
In my previous experience it was such a hassle having to schedule an appointment to be fitted for glasses. I would have to scheduled an appointment to go in to select my glasses, once I picked which glasses I wanted. I then had to wait another week for them to arrive. With this site its so much easier nd convenient.
I use this site every year with my insurance. Even for someone who doesn't need glasses or contacts, it's a great way to purchase standard lens glasses or sunglasses.
It is easy to use my insurance. Great glasses! I order sunglasses every year from here.
I sent an email already, but my order did not have my insurance applied to it properly. I had to place it anyway and will have to manually file for insurance - even though I have VSP and this should have been seamless - because I am about to leave my job.
The link to the shopping cart was broken. My previous order wasn't saved.
My prescription date kept getting changed.
Can't beat the discounts, pricing, styles, virtual try on & free shipping!
Cooperates with insurance. Fast. Great price. Easy to place an order.
Easy to order contacts and fast delivery of contacts. Thanks for the quick easy service. Will definitely use again
The virtual try on and measurements are very accurate and orders tend to be very prompt.
The process was simple and quick. I have my prescription and found the exact contact lenses my optometrist selected for my eyes. I am glad that I could also easily upload documents from my phone.
I really was disappointed with the light-reactive lenses.
I also had a terrible time trying to get credit for defective contacts.
It was very difficult getting reimbursed using my secondary VSP insurance. I had to call back a lot. I still never received the reimbursement for the order I placed, only my wife's.
It was an easy shopping experience. I like how you can shop by size and style. The virtual try is helpful.
Appreciate the virtual try on feature and the fact that my insurance info is connected; it makes the whole experience super easy. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members