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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Order 2 times and frames were out of stock it was a hassle trying to get it credited back to my insurance
Ordering was easy and lenses were as expected but it took forever to arrive.
Takes too long to get the order. Otherwise, the process is simple and its easy to upload prescription and avail of the insurance.
Easy to use website; pleasant experience; would definitely use again and recommend
When I called was not able to make operator understand my frustration or why I was having trouble
Order was cancelled due to frames being out of stock. Would have been so much easier if I could just sub frames without having to start over.
Price and experiences perfect only concern is I could not get extra $20 off offered in this selection for VSP members
I have 2 different types of contacts so I will have to call to get the discount for buying a year of lenses. This seems like a pretty common thing, I would expect to be able to get the discount automatically.
Web page problems, kept showing errors pages, had to resubmit all information 3 times
Great. I found the site easy to use and shipment arrived on time.
I knew what lenses I wanted, the same ones I've been wearing for years. During the checkout process eyeconic made a recommendation that saved me even more money on the same lenses. Very pleased with my experience.
Easy to use site, very useful tools. They offer a great selection of frames.
I purchased the same pair of contacts from Eyeconic and Target. Target was over $50 cheaper than Eyeconic.
It is challenging to use the website, but the contacts arrived on time.
Love being able to see all my options and m cost without having to pick up a frame and ask for a total and wait for a response from a clerkâso easy to know whether it is worth my time to even consider a frame option. The virtual try on option is icing on the cake!
So nice to be able to take my time and go through all the glasses without feeling rushed. And knowing costs as I go is the best. Virtual try on is icing on the cake!
Love Try-on and share features on the web site to make sure I'm picking a style I'll love. I also enjoyed ordering from the convenience of my home - no upselling!
Love the virtual try on and no high sales pressure to add features to your glasses that you don't want. I look forward to receiving my glasses!
The website zooms in awkwardly and you can't zoom out. Won't reload or move correctly.
Easy to complete and upload rx. Sometimes website reloads when I try to resize it in my phone.
Large selection, easy-to-navigate site, and a simple link to insurance activation.
Eyeconic has all kinds of super cute frames and they make it easy to order and are also easy to use with my insurance.
Great promos, easy to access eye insurance, definitely use the promo codes offered! I saved even more than expected.
Same, Same. Nothing changed from the last time I used this on-line service.
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- SmartCustomerâs sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members