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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Fine. Wish I could order for more than one person at a time. No more to say.
Ordering through Eyeconic was very straightforward no hidden fees they offered alternatives and didn't get a lot of popups
My last pair broke within 6 months. Very disappointing for a brand name pair.
I can't place an order for multiple people at once, site frequently freezes. Sometimes it will not apply my VSP benefits even if I have not previously used them, requiring me to call in to have support fix this issue.
The website is very straight forward and user friendly. Customer care is great too.
I love how quick and convenient placing an order is. Even looking up my benefits is quick!
It was very easy and took longer to find the right frame than completing the order.
Really love the convenience of ordering but wish that even though it says next day shipping it still takes 3-5 business days to deliver. Not very next business day.
There are several colors out of stock. Not enough selection covered by insurance despite being the preferred provider.
Eyeglasses have been nice and stylist but fit was not perfect.
I am pleased with the overall experience. The eye test should populate that it was paid for and the prescription should come over automatically after its finished having to email and find out that my dr didn't answer the phone the first time and then the person doing the checking didn't just call back making me call and finally get someone is kinda like me doing the work for you... so yea. A 3 step process took like 10 steps and should've just been put on auto dialer till someone answers. Idk
Fast, easy and complete. Will order again……………………………. …….,.,,,,,,,,……..
Wouldn't take my payment. I just hope there is only one charge on my credit card.
The ordering process from start to finish was seamless. The order arrived in a timely manner
The process of ordering on line and having products delivered right to your house. Saves time and alleviates having to go to the doctor's office to pick up.
Returned scratched glasses. Great, fast customer service!
Good seamless service, everything was done online and received my order on time
I found that ordering my contacts using my VSP insurance was easy to do on this website and I have come back to do it several times
Super easy and simple to use, insurance benefits pop up immediately the pricing is fantastic and the shipping is pretty quick
Super quick and easy experience especially once my prescription was uploaded
Overall good, but the PD measurement is not precise, the reading is different every time.
Eyeconic's website is easy to navigate. They didn't have the Acuvue Oasys Max in a 30-day pack, but I still enjoy their selection. I love that they connect directly to my VSP insurance account making using my insurance benefits smooth and hassle-free. The customer service agent that helped me was very nice and extremely helpful. Highly recommend Eyeconic!
It was fine and I received my contacts with no issues. Thanks.
Ordering my annual contacts via the portal was easy. Updating and confirming my prescription was smooth. I prefer using eyec-onic to its competitors
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members