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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Found it difficult to use the PD measurement tool. Not sure if it worked.
It was hard doing the measuring of PD. I couldn't quite understand how far back I was supposed to go but eventually I got it. I wish there was an AI telling me what to do.
The entire process of ordering glasses through the Eyeconic website is very easy. Their customer service is also very responsive and easy to work with. Job Well Done!
The website was very easy to use and my glasses were just as expected. Their prices are also much better than the eye doctors office.
Had a great previous experience and that's why I came back to place another order!
Had the oakley plank 2.0 black, very light to wear. I never used eyeglasses before so it may take some time for me to adjust, but it helped me alot. Eyeconic does a great job with a virtual try on.
I was totally shocked that I could put a pair of online purchased glasses on with no adjusting and have warn them for 2 years with no problems
I should be able to easily reorder the same contacts and not have to manually fill out the form every time. Status of my order is not available until it ships.
Web experience was exactly what you would expect. No hassles and the try on was very easy to use.
Easy to enter and complete the process, did call customer service and they helped me quickly
Excellent! Easy prescription verification, great price with many insurance incentives, brand name selection super solid, shipping was a breeze and timely! Thank you
Super easy and detailed, very helpful prompts regarding prescription, expiration, testing, discounts, services etc. Thank you!
Overpriced purchase.
Agent disconnected chat when I requested assistance.
My very first experience was positive. I was able to use my insurance. There were no issues at all surprised that this type of thing happened today. I do like that it's linked directly to VSP so I can use my insurance and there's no hiccup.
Pretty good. The virtual try on feature really helps with the selection process.
First time, and I am back again. Nothing like shopping in the comfort of your own home.
Great online experience. Dont understand why sunglasses cost so much more than regular glasses.
Great selection of frames with great insurance coverage. Program for seeing various frames on your face is great. The added PD tool was wonderful also!
This is my third time ordering from iconic and every time it has exceeded my expectations. Plus, I don't have to deal with the insurance. I've even returned a pair of glasses and ordered a different pair without any issues.
Love the try on option. Quick service. Good selection. Glasses came quick.
Difficult to include all my dependents with their VSP insurance, and be sure to get their student discounts while also it timing out and having to log back in.
Logged into my account which has my VSP insurance linked to it. Found the contacts I needed, put in the prescription, adjusted quantities to maximize insurance benefits, and completed the order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members