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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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My previous order was cancelled. My current contacts are way past their expiration date and due to the fact that my last order was cancelled because of my prescription now I am having to try to reorder them again. When all you need to do is contact my dr so I can receive my contacts that I really need.
My last order came in time as needed, I highly recommend using them. I will always use eyeconic for my eye wear needs
Your attention to detail and quick shipping really stand out!
Always a positive experience, enjoy wearing the glasses and always the compliments
Was using iphone to checkout and total price was doubling. Had to login to a computer to get the actual price.
Needed to process return due to my own mistake while ordering. Customer service was terrific.
I love ordering my kids glasses from here. Way cheaper than at the eye doctor. We also ordered contacts from here and it was a great experience.
Called and made return process easy- and very friendly. Her name was Angela.
Ordered my glasses without anti-glare and had to return them. The customer service was excellent
It would be great if Eyeconic offered more choices. The brands they carry have so many other designs that aren't offered here. Also they inflate the prices before insurance, which the tax is based off. So you pay tax on $500 as an example instead of the $150.
Both times I've ordered, it has been very easy and straightforward.
Pretty simple procedure. Hardest part was making a photo of my prescription.
Easy to navigate site, showed prices with insurance factored in! The virtual try on was hit or miss, but was great when it loaded.
Had to return a pair, very easy to print label and ship back via UPS.
It was amazing & my order was delivered really fast & the whole process went smooth very happy
It was absolutely painless & the website is very easy to use.
First time ordering contacts directly. Easier than expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members