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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I ordered my glasses last time through eyeco ic and they were such nice glasses. Better than I expected. I get progresssives and through eyeconic they are very affordable. Needed a new prescription this year so back I came! I am excited to get my new glasses AND prescription glasses this time!
Since 2023, I've trusted Eyeconic with something simple but personal: how I see the world. There is a comfort in finding a place that gets it right, and then keeps getting it right. I came for the glasses, but I stayed because of the steadiness behind them. When one pair got scratched, Eyeconic did not make it complicated. They moved fast, replaced them, and reminded me that good service still exists. That kind of response matters. It tells you a company is not just selling frames. It is looking out for the people wearing them.
So when I think of Eyeconic, I think of clear sight and safe harbor. In a world that can feel rushed and careless, they have been reliable, sharp, and easy to trust. They helped me keep my eyes on what matters, and that is why I keep coming back.
If you cancel an order due to not having a frame "in stock", please update your website, also give other options for a frame you do have in stock, along with a link for the other options. It's bad customer service cancelling an order a whole week after they placed an order. This is unacceptable, if you have out of stock items, your customer's should be told this within 24 hrs of placing an order. I was expecting these glasses next Wednesday. This is my first time ordering glasses online, not a very good impression so far, very inconvenient and time consuming. Not feeling real confident my second order is going to be cancelled in a week also? Due to being "out of stock"? Also, the wording in your cancellation notice stating "don't worry, you won't be charged for any cancelled items", is not necessary. Just a simple verification if you recieved a payment and the date you will have that refunded is all that is needed. Telling customer's not to worry about being charged after you cancelled their order, just gives them another reason TO WORRY!
Very easy to use, and its great how it already inputs what the benefits discounts will be. The virtual try-on puts it on par with Warby Parker.
Good experience, never have any issues with ordering or delivery.
If I wasn't forced to go through your $#*! $#*! company by my eye insurance carrier I would be getting these contacts for free because your prices suck.
Ordered a pair two years ago and just ordered a pair now
Prescription Validation Can be Made Easier. I've had multiple instances in the past where they paused my order halfway through in order for me to revalidate my prescription
The website was easy to use; however, I had not been on the site in a while and missed some steps and got things intermingled with my old order.
When the glasses arrived they looked bad on me. It's hard to really tell if you'll like them till they are on your face. Return was easy
I need the wide progressives and didn't see the option
I use them specifically for contacts. I have astigamatism, and what's nice is that they deliver on time and they are with VSP so they always have the best discounts for me.
Love the virtual try-on feature and all the frames available
Compared to other vendors, the standard shipping is too slow. The fastest shipping available here ("next day" where I'm set to get it in 4-6 days) is too slow as well.
It was quick and satisfactory. I would love if I should not need to call your representative to get the discount when I buy contacts for a year and have different contact type on my left and right eye. I love the teacher discount.
My glasses are so cute! I am excited about my big modern day frames
I love the fact that I can choose eye wear at the tip of my fingers!
I will definitely be ordering another pair of glasses from Eyeconics
This is my first time and the process seems to be good
Ordering glasses online is hard, especially if you are even slightly picky about how they fit. Eyeconic is committed to making sure the customer is happy. I am thankful for that.
Process was easy. Hopefully the rest of the transaction goes smoothly.
Glasses are just not very durable. The lenses fall out or the hinges break within a year. This will be my last time giving your site another chance.
My initial set was actually dangerous to wear, they caused double vision. After many, many repeated requests and contact they were replace in October 2025. They were ordered in June but to be fair I did not initially use them. I reported the issue I believe in August.
Placed an order earlier in the year waited a month no contact no emails sent no calls received. Finally got ahold of a service rep who explained the picture of my prescription didn't have the doctors signature or location so it was cancelled went back and looked at the prescription sent in and both are clearly visible 10 out of 10 would not recommend this company to anyone who relies on contacts you may never get your before you run out of your current prescription.
I'm ordered two pairs of glasses in the past. They are made with good quality material. The best part is they take my insurance VSP and the prices are incredible.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members