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Eyeconic

4.5

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 37 days

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41,297 reviews

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Washington
1 review
0 helpful votes
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Overall good
December 26, 2024

After I sent off my order I realized I wanted to edit my order. I did not see an option to edit, so I had to wait a few days until the order was sent to the company who makes the glasses.

Date of experience: December 26, 2024
Iowa
1 review
0 helpful votes
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Quality glasses for a reasonable price!
December 26, 2024

Easy online process for ordering new glasses. Delivery is a bit slower than desired when ordering online late in the calendar year.

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
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Filter Options
December 26, 2024

Should be able to filter by discount price. Also should display and filter by lens material, I prefer Glass non-prescription lenses.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Easy
December 26, 2024

Eyeconic is the only service I've ever used and I've never had a single issue with them.

Date of experience: December 26, 2024
Arkansas
1 review
0 helpful votes
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Great selection of eyeglasses.
December 26, 2024

Have always been very happy with the stylish glasses I've ordered.

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
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Feedback
December 26, 2024

Great selection, software tools are very helpful, delivery time is too long

Date of experience: December 26, 2024
Washington
1 review
0 helpful votes
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I received them, now what?
December 26, 2024
Updated review

They don't fit that well, not sure what I can do? Is there somewhere I can go? Do I have to start over?

Date of experience: December 26, 2024

Process is straight forward and I feel I am getting...
December 4, 2024
Previous review

Process is straight forward and I feel I am getting good value

Date of experience: December 3, 2024
Delaware
1 review
0 helpful votes
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Transparency and you take my insurance.
December 26, 2024

I bought a pair of Gucci glasses. You take my insurance and it was pretty easy to order glasses. I'm pretty sick of websites not disclosing up front which insurance they take and ones they don't. Then offering to help you file a claim and get reimbursed if it's out of network?

Date of experience: December 26, 2024
Wisconsin
1 review
0 helpful votes
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Quick and easy
December 26, 2024

Easy ordering and connecting optical insurance for the entire family

Date of experience: December 25, 2024
District of Columbia
1 review
0 helpful votes
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Very easy to navigate and place order
December 26, 2024

Same as this one. Great user experience. It was very easy to find what I was looking for using the available filers

Date of experience: December 25, 2024
Texas
1 review
0 helpful votes
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I have ordered multiple glasses from Eyeconic and have consistently been impressed with their service. The orders are always delivered within the given timeline and arrive in perfect packaging, ensuring the glasses are safe and intact. The style and color of the glasses are exactly as displayed on the website, making online shopping a reliable experience. Additionally, the virtual try-on feature is incredibly convenient and accurate, providing a clear idea of how the glasses will look on your face. Their quality craftsmanship, diverse styles, and customer-centric approach make Eyeconic a trusted choice for eyewear.

Date of experience: December 25, 2024
California
1 review
0 helpful votes
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Navigation isn't the best. Not all glasses have a virtual try-on option, and most go out as soon as they start

Date of experience: December 25, 2024
Florida
1 review
0 helpful votes
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Great customer service
December 26, 2024

Great customer service and very friendly employee. Handle with care.

Date of experience: December 25, 2024
Michigan
1 review
0 helpful votes
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Easy experience
December 25, 2024

Did not know about eyeglass measurements so I had to do a return.

Date of experience: December 25, 2024
Illinois
1 review
0 helpful votes
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Not happy at all
December 25, 2024

My glasses broke and I don't think I was even able to get them fixed 1 time.

Date of experience: December 25, 2024
California
1 review
0 helpful votes
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Easy and convenient.
December 25, 2024

Eyeconic has my lenses in stock. They make it easy to apply my insurance. Shipping is great!

Date of experience: December 25, 2024
Florida
1 review
0 helpful votes
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Why pay for benefits when you are forced to shop where prices are double

Date of experience: December 25, 2024
Pennsylvania
1 review
0 helpful votes
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Great selection
December 25, 2024
Updated review

Easy and they use my insurance Also have a large selection of designer frames at great prices

Date of experience: December 25, 2024

Excellent
October 25, 2024
Previous review

Always great selection and quality service! Also easy to use your insrance benefits!

Date of experience: October 25, 2024
Washington
1 review
0 helpful votes
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Happy Customer
December 25, 2024

Easy to use, good quality eyewear at a fair price. Like the ease of the website

Date of experience: December 25, 2024
Arizona
2 reviews
0 helpful votes
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You can't beat the value
December 25, 2024

Just significantly less expensive and less hassle than in-person shopping at the optometrist, no pressure, browse at your pace, try on virtually, it's got all the tools you need. Worked perfectly for me.

Date of experience: January 15, 2025