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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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After I sent off my order I realized I wanted to edit my order. I did not see an option to edit, so I had to wait a few days until the order was sent to the company who makes the glasses.
Easy online process for ordering new glasses. Delivery is a bit slower than desired when ordering online late in the calendar year.
Should be able to filter by discount price. Also should display and filter by lens material, I prefer Glass non-prescription lenses.
Eyeconic is the only service I've ever used and I've never had a single issue with them.
Have always been very happy with the stylish glasses I've ordered.
They don't fit that well, not sure what I can do? Is there somewhere I can go? Do I have to start over?
Process is straight forward and I feel I am getting good value
I bought a pair of Gucci glasses. You take my insurance and it was pretty easy to order glasses. I'm pretty sick of websites not disclosing up front which insurance they take and ones they don't. Then offering to help you file a claim and get reimbursed if it's out of network?
Easy ordering and connecting optical insurance for the entire family
Same as this one. Great user experience. It was very easy to find what I was looking for using the available filers
I have ordered multiple glasses from Eyeconic and have consistently been impressed with their service. The orders are always delivered within the given timeline and arrive in perfect packaging, ensuring the glasses are safe and intact. The style and color of the glasses are exactly as displayed on the website, making online shopping a reliable experience. Additionally, the virtual try-on feature is incredibly convenient and accurate, providing a clear idea of how the glasses will look on your face. Their quality craftsmanship, diverse styles, and customer-centric approach make Eyeconic a trusted choice for eyewear.
Navigation isn't the best. Not all glasses have a virtual try-on option, and most go out as soon as they start
Great customer service and very friendly employee. Handle with care.
Did not know about eyeglass measurements so I had to do a return.
My glasses broke and I don't think I was even able to get them fixed 1 time.
Eyeconic has my lenses in stock. They make it easy to apply my insurance. Shipping is great!
Why pay for benefits when you are forced to shop where prices are double
Easy and they use my insurance Also have a large selection of designer frames at great prices
Always great selection and quality service! Also easy to use your insrance benefits!
Easy to use, good quality eyewear at a fair price. Like the ease of the website
Just significantly less expensive and less hassle than in-person shopping at the optometrist, no pressure, browse at your pace, try on virtually, it's got all the tools you need. Worked perfectly for me.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.

