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EyeconicReviews 5,120

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Massachusetts
1 review
0 helpful votes
Follow OLINDA L.
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Easy & convenient
December 30, 2025

The order processing is easy, since it allows you to save your RX and enter payment information easily. Like that it is linked to my insurance, and i do not need to be re-entering the information.

Date of experience: December 30, 2025
Missouri
1 review
0 helpful votes
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It would be nice if your system could take two different payments on one pair of glasses. (FSA & CC) I was using my FSA before end of year but was $30 shy of what I needed and couldn't use another form of payment to complete my order. I had to find cheaper glasses. Not my favorite.

Date of experience: December 30, 2025
California
1 review
0 helpful votes
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Hassel-free return and re-order
December 30, 2025

Pretty easy to login, pick frames, do the measurements, upload the rx and insurance info, order new glasses and receive them in the mail. Didn't like them, returned them and am now buying another pair using my insurance.

Date of experience: December 5, 2025
California
1 review
0 helpful votes
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Great experience
December 30, 2025

I had an issue with my insurance I have them a call and the issue was fixed in seconds and I was able to order my glasses same day

Date of experience: December 30, 2025
South Carolina
1 review
0 helpful votes
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Could be better pricing
December 30, 2025

Lots of stuff is not available or select colors are not available - even with insurance surprised how high the pricing still is - i can go to warby parker without insurance and it is same or cheaper.

Date of experience: December 30, 2025
Nevada
1 review
0 helpful votes
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I had to do a bit of searching to find the right glasses for me. The filters kept re-setting. But ultimately satisfied with what I got, and the insurance process was easy. I had more FSA allowance so I'm buying a second pair of the same glasses in a different color.

Date of experience: December 29, 2025
Georgia
1 review
0 helpful votes
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There was an issue with the prescription, and they quickly let me know what to do, and issued the refund in order to meet my yearly deadline. Excellent customer service.

Date of experience: December 17, 2025

Swift, easy and clear to use
November 23, 2025
Previous review

Swift, easy and clear to use.

Date of experience: November 23, 2025
Florida
1 review
0 helpful votes
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More Expensive Than Other Sites
December 30, 2025

Since you cannot combine any promo codes and use your insurance at the same time, you pay more than other contact lens websites.

Date of experience: December 29, 2025
Texas
1 review
0 helpful votes
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Being able to find glasses and contacts that are eligible for insurance benefits ONLINE without the need to go into the store is life changing. I work long hours and most days miss going into stores to shop, so being able to do this online with a virtual try on option is great. I've been a fan and faithful consumer for the last 6 years for myself and my kids. If you have VSP, this is the easiest process.

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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Excellent service, excellent products.
December 30, 2025

Eyeconic has become my go to site for ordering eyewear. It is incredibly convenient to pick frames and do a virtual try-on. If necessary the return/exchange process is so easy. I would highly recommend to anyone looking for eyewear.

Date of experience: December 29, 2025
Virginia
1 review
0 helpful votes
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My order was cancelled simply because my optometrist's office address and contact info was not documented on the prescription form they gave me. While Eyeconic did email me, they did so only once in the height of my last minute christmas shopping in Dec 19th and I missed it. The next email I received was the 29th of December informing me my order had been cancelled outright. I have now had to completely redo my order, let's hope it goes through this time.

Date of experience: December 29, 2025
Ohio
1 review
0 helpful votes
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With you could mark choices you don't want to see again. I keep on picking the same glasses over and over and trying them on even though i had previously eliminated them from consideration.

Date of experience: December 29, 2025
Utah
1 review
0 helpful votes
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Why can't I pick one eye
December 29, 2025

In order to order for just one eye I have to put in a fake prescription number and then put 0 as the number of boxes. Why can't I just order for one eye at at time?

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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The easiest way to order glasses.
December 29, 2025

Eyeconic has a wide variety selection of glasses. I wish they had more colors I prefer purple and little sparkle. I spend time looking through the glasses to pick just the right one. I have ordered from here at least 5 times I have not been disappointed in my selections yet.

Date of experience: December 29, 2025
California
2 reviews
0 helpful votes
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Good service, easy to use my insurance. Would like to see a better selection of sunglasses frames from Ray-Ban and maybe Oakley.

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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Easy to use
December 29, 2025

I have vsp insurance and if you have prescription already it is very easy to use or buy. The have various options on eyeglasses and contacts

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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I've seen most of these glasses on your site for the last few years. Time to get some trendier styles.

It's also super misleading to list the glasses at $90 but then the final price is closer to $150 when I didn't upgrade anything.

Date of experience: December 29, 2025
Indiana
1 review
0 helpful votes
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We will see...
December 29, 2025

Hope this is a good purchase. We will see, as I haven't received the order yet. Checkout was easy enough. Seems like it would have been better to request a review after I received my order...

Date of experience: December 29, 2025
North Carolina
1 review
0 helpful votes
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Easy to select the frames based on different sizes, brands and try them Virtually which reduces a lot of time to shop the glasses

Date of experience: December 29, 2025
California
1 review
0 helpful votes
Follow SHRIPAL J.
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Almost all of the sunglasses available on the eyeconic website are overpriced and available at much reduced price on other portal.

No use of insurance. It's a scam.

Date of experience: December 28, 2025