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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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The pupillary distance, third-party vendor never did work on my iPad and it took forever for the site to finally load for me to get to check out
I love having emails with offers and take insurance for very nice glasses
I place an order for a pair of glasses and it took you 3 weeks to tell me that you didn't have them in stock
I like the variety of glasses but I would like for all the frames to be virtual tryon. That way I have a better idea of the fit. Also, the PD calculator can be tricky and hard at times. Not sure if I did it correctly. I had to do it many many times.
Since I ordered at the beginning of the year it took a long time.
I really like using Eyeconic. It works really well with my insurance. The website works well with the virtual try on. The glasses ship well. The price is great, and the glasses are high quality. I tell my colleagues about it. The date of experience is my most recent. I have ordered three pairs from Eyeconic.
The entire process was easy and self-intuitive. I recommend!
It was great. I received my order in a timely matter and this is the best pair of progressive and transition glasses I have ever had. I get tons of complements on the style as well.
Decent amount of selection, easy to order, good prices on glasses and contacts
I used insurance on a previous order in December and it is letting me use it again in January? Not sure how this is going to work out.
Order process is easy and they take my insurance! Fast shipping.
I don't see an option to reorder contacts for each RX.
I have been using Eyeconic for 5+ years for the family of four. I'm extremely happy with all the services - customer service, return, exchange, etc
Easy to navigate thru the website and I like all the options for filters.
Eh two pairs of my kids glasses have not been wearable as he ways they blurry
Easy to use tools. Good value. Need to have a readily available copy of prescription to download and an idea of glasses size that fits you.
Filtering glasses type could be easier. Site kept defaulting to my daughter and would say all my benefits were used for this period.
I've accidentally ordered an incorrect style, and I was able to send back the glasses and get the correct style.
Being able to shop any time of day is very convenient and easy, no stress of sales agent
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members