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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Payed 32 bucks for my first pair and love them so I just ordered some perception sunglasses and payed 67 buck can't get better that that...
Easy to order! Glasses fit perfectly! Love the styles! Always great deals!
Best website for glasses ever! I've found a new pair of glasses that I have not used before and with a economic price.
My last pair was perfect. That's why I keep coming back! I really love them.
I love how easy it is to order from eye buy direct. The ability to try on glasses in front of my computer gives me all the time I need to make a decision without pressure.
Always great experience ordering from eye buy direct, recommend it to everyone
Excellent fast simple will do over and over again. Dont ask for so many characters
Long time client here, over a decade. I've always had a great experience, no complaints.
I had to jump through hoops to do a return, only to find out I had to email customer service. I was s frustrated and will never use this service again and will tell anyone that asks that online eyeglasses is a rip off
I received a poor quality pair of glasses from this company and went through 3 different agents asking about how I could leave a review before they told me I wouldn't be able to outside of an initial, undisclosed 25 day period. The lenses they provide are awful and the fact that they discourage leaving negative reviews is sketchy.
Ordered my son two pair of glasses for less than $150. Perfect for the irresponsible teenager
I have been using eye buy direct for several years and have always had a pleasant experience.
Great glasses, smooth exchanges and returns. Great Customer service.
They put the bifocal reader part too high and so for the distance portion above it's blocking.
Ordering process was easy. The glasses came quickly and were of good quality.
Got great, affordable glasses. Huge selection. All from home.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members