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business logo of Eyebuydirect

Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,660
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,895 reviews

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New York
1 review
0 helpful votes
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Yippee
June 28, 2025

Im so happy I get to order good quality glasses for such an affordable price

Date of experience: June 18, 2025
Florida
1 review
0 helpful votes
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Glasses/customer service
June 28, 2025

I love the glasses and the customer service is superb! I go to this website for all my eye care needs.

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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Exceeded my expectations
June 28, 2025

I got a pair of designer sunglasses with my high index prescription all for under $150 including shipping. I wouldn't have been able to fulfill this order at such a great price somewhere else

Date of experience: June 12, 2025
Alabama
1 review
0 helpful votes
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Really good price
June 28, 2025

I have enjoyed using eyebuydirect due to the cost and the quickness in shipping.

Date of experience: June 18, 2025
Tennessee
1 review
0 helpful votes
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Effective
June 28, 2025

My glasses have lasted me awhile. Being able to keep frames for an affordable price without needing to constantly go to the eye doctor. Great to be able to pick different styles as well.

Date of experience: June 17, 2024
Massachusetts
1 review
0 helpful votes
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My experience was that when I received the glasses in the mail, I put them on like a week later for the first time and realized that I couldn't see through them clearly

Date of experience: June 17, 2025
New York
1 review
0 helpful votes
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Sunglasses
June 28, 2025

Love all 4 pairs of my sunglasses! Prices were reasonable, ordering distance glasses as we speak!

Date of experience: June 17, 2025
Arizona
1 review
0 helpful votes
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Need glasses
June 27, 2025

Needed glasses broke my old one so this website is the only online glasses i know of that I been using.

Date of experience: July 17, 2025
Illinois
1 review
0 helpful votes
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Eyebuydirect is easy and efficient, with a wide range of options. And the quality is excellent.

Date of experience: June 17, 2025
Washington
1 review
0 helpful votes
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Nice glasses
June 27, 2025

Nice glasses and a good price. I get very clear vision. Repeat customer.

Date of experience: June 17, 2025
Arizona
1 review
0 helpful votes
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Good price
June 27, 2025
Updated review

Easy to filter to selections I was interested in. Glasses are very affordable.

Date of experience: June 17, 2025

It was easy to pick style and price
June 6, 2025
Previous review

It was easy to pick style and price

Date of experience: May 27, 2025
Pennsylvania
1 review
0 helpful votes
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I've ordered for myself, my husband and other older family members several times. Glasses are always good and the packaging and ship times are good as well. There are so many older people still paying $500+ a pair when they don't need to if they could get some help ordering online.

Date of experience: June 17, 2025
New Jersey
1 review
0 helpful votes
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Great Service
June 27, 2025

I order all my glasses from this app now. I have tried a number of other glass services on the internet, but I always get poor quality. Eyebuydirect offers the best quality for the best price.

Date of experience: June 17, 2025
Maine
1 review
0 helpful votes
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Issues
June 27, 2025

I am not sure what the issue is. My original order is on hold. The email said to order another pair and it wouldn't charge me. So far I have ordered 2 pair of glasses - paid for 2 pair of glasses - and I only need one and want to pay for one.

Date of experience: June 17, 2025
Delaware
1 review
0 helpful votes
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Eyebuy direct experience
June 27, 2025

This is my second pair of glasses purchased. Very pleased with the product, service and overall experience.

Date of experience: June 17, 2025
Kansas
1 review
0 helpful votes
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Quick and easy!
June 27, 2025

Great products at a great price! I will continue to be a customer!

Date of experience: June 17, 2025
New York
1 review
0 helpful votes
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Always just what I need.
June 27, 2025

I love Eyebuydirect. I purchased many times for myself my daughter and my mother in law. Service is amazing and delivery is always quick. Plus you can't beat the perks!

Date of experience: June 17, 2025
Ohio
1 review
0 helpful votes
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Very easy exchange process
June 27, 2025

I've gotten several pairs of glasses and sunglasses from eyebuydirect and have always had a good experience.

Date of experience: June 16, 2025
Maryland
1 review
0 helpful votes
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Always satisfied with the results.
Thank you for your support and have a wonderful future!

Date of experience: June 16, 2025
Connecticut
1 review
0 helpful votes
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Where's refund
June 27, 2025

Horrible. Never again. Terrible experience
Where's my money you scam artists?

Date of experience: June 16, 2025