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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Price was great - about $60 less than at the last place I used for the exact same think. The quality of the frames could not be any better. It took about 2 weeks to get them.
Site is clean, good prices and reasonbable quality... the reality is that you are not going to wear the same frame for 5 years. Its nice to switch it up every year or 2 and at this price, you can.
I've been ordering from this company for about a decade now. They always have a good selection of affordable basic trendy options that hold up well.
Usually quite fast and easy, been using it quite a lot, could use a lot more discounts though
I have ordered several pairs of prescription glasses from Eye Buy Direct and have been happy everytime with my purchase and they are always as ordered. I love the choices and prices.
I love the glasses I have rec'd from Eye Buy Direct! Good prices, good service! And quality frames and lenses.
Always fine but frustrating looking for the website. Prefer app.
I spent a couple of hundred dollars on new designer glasses because I wanted quality, but I got faulty rims and no help with immediate replacement. I don't understand why you have a 14-day policy if you make me buy another pair and wait for a determination that you sent me faulty junk rims.
Looking for eyeglasses at a glance of my phone is very convenient and the selection being affordable and great.
Has everything to get your glasses made correctly for you. Takes a bit of time if you don't understand exactly what you want.
The very helpful and patient agent spoke perfect English and so nice.
Tiny bit flimsy, but worth it for the price. Need more options for wider faces, especially in the fun styles
This was my second pair of glasses from Eyebuydirect. My glasses were finished within the week and on their way to me. My frames are awesome and I get many compliments on them from others. And finally, I didn't need a small loan to get them. Give them a try. You'll like them too!
No problem I like them a lot there very good to me I hope I get to see them again. I love you guys
Great, easy to use and received glasses within time frame given.
I have purchased over 16 Rx eyeglasses from here over 10 years. I have always been pleased, and now, I always use EBD for my eyeware.
I have ordered from them for years. I have about 8 pairs of glasses and sunglasses from them they rock
Exchanged for a different pair of glasses with ease. Thank you!
I have been a faithful customer since 2019-2020. I love every single pair I have purchased. I have well over 20 pairs and they all look brand new.
Great quality and excellent customer service every single time.
Thank you.
I have purchased from EYEBUYDIRECT several times. Customer service regarding correct prescriptions is always excellent and returns are very easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members