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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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This was a great buy, why havent i done this before.? I never bought glasses online but for some reason i have a good feeling about these. Definitly since i been glassesless for far to long. Sorrh i cant spell but i tried.
7-14 business days is too long in the days of amazon. Offer options to get my glasses faster. Otherwise why use the website at all. A quicker turn around would greatly improve the experience.
I love your eyeglasses store in the web. I find the everything I need. The prices are amazing. Thanks you for all.
Yolanda Ellis
Very good prices and clean site
It, s the 3 time i shop here and i, m very pleased about it.
I will continue referring
I reallly like the option of trying-on my frames by uploading a photo of myself; makes it so much easier to shop at my own convenience. I felt the pricing was excellent - less than half of what I was quoted at my insurers optician. I wish I had received my glasses sooner, (I suppose Amazons next-day delivery has me spoiled) but Im thrilled with my new progressive-lens frames now that theyve arrived! I just ordered my 2nd pair!
I love eyebuydirect! Everything about them is so amazing. I have told so many people to get their glasses off of here.
Took a while to choose and complete the purchase but the assistance of online customer service made the process run smoothly when I had questions. Exceptional online customer service in my opinion. Prices are extremely competitive. Now hopefully my satisfaction with the purchase will be better than expected.
I love this website. I cannot say it enough! They do a great job of making glasses affordable. They have turned from a luxury item into an accessory for me. I have a bunch of different frames in different colors. They make it so easy to order, and there are always amazing deals going on.
I was able to navigate through the website easily. Lots of choices and easy to compare from the different selections I was considering.
I love the fact that I can quickly or slowly try on the glasses without the hassle of being in a crowded shop and waiting in line forever and then being pressured by a salesperson to make a choice. I don't care what they think, because they always say the glasses look great on you. No pressure, no wait, no hassle, great prices and selection. Eyeglass heaven.
I do wish the shipping cost was more upfront, before PayPal's page, but the ease of shopping and all the filters make it easy to find favorites. Of course, this time I knew exactly what I wanted because I had received so many compliments on my computer glasses that I decided I wanted a bifocal distance pair, too. Thanks for storing my RXs and making them easy to use in my account, too!
Lots of choices in eyeglasses easy to use site if I have one complaint is that the eyeglasses don't get delivered as fast as they should
Eye Buy Direct is a great place to buy your glasses. At times I wish there were more options especially for frames at the high end. But that is not what this company is focused on at this time. It is perfect for those that are looking for value and options. I cannot complain about durability either, they hold up just as well or even better depending on what you buy than what you would find in either a Eye Store or doctors office.
Receive my glasses early. They were everything I hoped for. The quality and workmanship were excellent. And as for the price uses great could not of purchase local for twice as much.
Sometimes the website is great. Other times I feel as though they charge too much for frames that aren't as good as others, and ignore the customer's complaints on how the glasses are packaged and sent over. Customer service is terrible and slow, the returning process is a hassle. They even delay returns, and refuse to reimburse you for glasses that do not fit you. Good looking frames- otherwise would not recommend because of their poor customer service skills.
Easy to use, frames are amazing, price is amazing, and the 'try on' portion of the website is surprisingly accurate. I have no complaints about this website at all.
Love to use this site takes some time to receive glasses but worth the wait!
My script is in my profile and its eazy to use once youve used site a couple of times. I highly recommend it.
Relatively easy site navigation - but it drops earlier search filters, also limited frames - be careful, "metal" frame may just be the nose bridge! No high end brands like MODA.
A little bit fraudulent re pricing (thus 4 stars) ie $21 frames + $49 dollar progressive lenses but then you need to add the ACTUAL lens - could be $7 or $85 - lowest not always available, so you'll end up spending around $100 on average. They come just at 2 weeks and I find the highest end lenses scratch easily- might as well go cheaper. The RX is PERFECT. They nickel and dime you for case, shipping. Online tracking, order info all big lags and inaccuracies. Still, Overall Easily less than 1/3 of brick & mortar places!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members