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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great customer service, and lots of options. I've bought several glasses through EyeBuyDirect and it's so easy and convenient.
Filled out info photo shot script with all info. Week later they asked for more info. I got extract transition lens on one pair and basic on other. Person on phone said I could get other one with same package even tho I said it said was not available for that pair. So I got $38.00 more. And it was the basic I ordered. Called girl said it's not what o got and didn't care. So one pair I'm happy with other not so much.
Good experience ordering glasses with great discounts
Great customer service, plenty of selection. The pricing is amazing along with how easy it is to order my glasses. This is my second pair of glasses and won't be my last. My husband also purchases his glasses from Eyebuydirect.
I've purchased several pairs of glasses and have had good expoeriences with all but last pair. Last pair of sunglasses had a screw too small holding together and have had a horrible time keeping them together. Giving a new pair another try.
It was very easy to enter my prescription and try on different glasses.
I love the prices, but ordering is difficult. Especially since I have an odd Rx. I always have to reconfirm my Rx, and send in a copy of my prescription, yet I don't see a way to send it in with my order.
I love my glasses so much. My sister bought this exact pair a couple of years ago and I was obsessed. Unfortunately, after usual use the glasses began to stretch which I know is normal. But after 1.5-2 years one of the legs completely snapped and I could not fix it. I was heartbroken, so much that I just bought the same pair. Unfortunately, as soon as I put the new ones on they are super loose big for my face. I am afraid they are going to break again
More descriptive on the lenses please
We love how inexpensive the glasses are. It allows us to buy several pairs and not have to worry if one pair is lost or damaged.
Been ordering through them for 10 years now. Must have purchased atleast 8 pairs by now. Just love every experience. One star knocked off due to the paper box instead of the normal case with wipe cloth (you now have to pay for it).
Quality frames and lenses at 1/3 the price of retail. Great return policy for safe purchases. What more would any want?
My order was supposed to add have transitions and I live in Florida not once have the lenses gone dark. It doesn't work and I paid a lot of money for it. Also when I look to the right the right it's blurry but perfectly fine on the left.
I received an offer this morning that included designer glasses. When I got to my cart it applied and my total was under $300. It offered another code and I applied it and my total went up. Over $300. When I took that offer off my total went to almost $500. Now I can't find that original offer anywhere.
I contacted online chat and they told me that they can't see "special offers". Horrible experience!
Each pair I buy ends up breaking since I am a homeschool mom of 4. Every pair breaks at the leg hinge just enough so they can't be glued or taped or screwed back together. The movable nose pieces hurt and get out of place too easily, and idk how to fit them right to begin with. The hard plastic is less annoying but still hurts a lot on my nose bone when I inevitably get bumped in the glasses.
Glasses have all been great, well made, fit prescription, and sales have been fabulous... especially for those of us who are hard on their glasses.
I have purchased all of my glasses over the last decade from EBD. Dozens of people have asked me where I get my glasses over the years... I lead them right to the website. CHEERS!
I've been coming back for 8 years. I love these glasses. Always high quality and customer service is great as well
I get amazing value from Eyebuydirect! Great glasses at a great price, and ordering them is fun and easy! Very pleased! Highly recommended!
Eyeglass store wanted to charge me $1500 for three pairs of glasses. Here, I got 4 pairs for $112 and I really like them! No brainer!
I only shop this site for convenience. But they do not offer any lenses completely without any coating. I work in refrigeration and if even a drop of refrigerant gets on the lenses the coatings come off.
I've been a customer for years, the same glasses have always been less than $20. It seems you've taken a new direction and I think it is a bad one.
I want to exchange my glasses but not provided lens for blue light filter as the frame and prescription are not matched with the blue light fitler lens. However, I chose it in the web, it was accepted.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members