EyebuydirectReviews 15,491

I have bought 2 different pairs 2 different times because they broke quickly after receiving and wearing them but the styles are so good I was willing to risk it. I even purchased the amity style 3 separate times and they all broke before 3 months.

I have great Vision Insurance and after my Eye Doctor appt in January 2026 I picked out and purchased a pair of frames with prescription progressive lenses from my Eye Doctor's facility. Even with my great Vision Insurance that paid 100% for the $300 glasses I selected I still ended up paying $188 for the upgraded progressive lenses to put into the frames. After seeing the great selection of eyeglasses on EyeBuyDirect I decided to buy a two pair of glasses with my new prescription, one for reading and one for working on my computer. Those two pair came in quickly and the prescriptions in them were so good and clear when using that I thought I would purchase another pair of regular glasses and see how they compared to the ones I purchased from my Eye Doctor's office. The frames I purchased cost $49, and with my prescription lenses (with upgraded progressive lenses) the total pair of glasses cost me $121. The glasses came in very quickly and they are fantastic! The prescription is spot on and I see better/clearer with them than with the ones I purchased at a higher price from my Eye Doctors' office. All three pair of glasses have the correct / clear prescription in them and work great. I will definitely purchase all my glasses from EyeBuyDirect in the future and not from my Doctor's office! They accept my insurance as well, so I know my total out of pocket cost will also be less than what I paid without insurance at EyeBuyDirect. Bottom line EyeBuyDirect offers a great selection of frames and lenses at great prices, and the prescription is meticulously applied to the lenses.

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There are so many great choices of frames and lenses. The customer support is also fantastic. They were able to resolve my issues and make me feel even better about the company than before, not just satisfied.

I only shop eyebuydirect now for my glasses. Been shopping here for a few years now and have several progressive glasses. Perfect overall and customer service is number one!

All was good with exception of returned pair. Sight was good but fit was a bit small
Return was no problem
This is the fourth order and service and product has been very good

I can't get a hold of anybody to help me with a return. It has to be done by a special person or department because I used insurance on a different pair of glasses. I constantly get my calls dropped when trying to contact them or I am on hold for almost an hour with no response. It is terrible.

I have been using eyebuydirect for years. I love the options and the price. I have bought single vision and even progressive lenses. Their return/exchange policy is excellent as is their customer service.

I've used EyeBuyDirect for years and have placed at least six successful orders in the past, so I trusted the company. Unfortunately, my most recent experience was extremely disappointing.
I placed an order for glasses and later realized that my prescription had not been included. I immediately called customer service to update the order. They corrected it and assured me that the order would arrive by the express‑shipping date they provided.
That date came and went—with no glasses.
Because the glasses did not arrive on time, I had to cancel the order completely. They processed a refund, but it was sent to an old card that is no longer active and not even on file anymore. When I asked them to reroute the refund to my updated card, they told me to "contact the card company," even though the card is no longer valid.
At this point, I'm left without the glasses I ordered, without a working refund, and with no real assistance from the company.
It's disappointing to have such a poor experience after being a loyal customer for so many orders. I really hope EyeBuyDirect improves their service and refund process, because this situation was completely avoidable.

I have been ordering from Eyebuydirect for a few years now and haven't been disappointed. There are so many frames to choose from and multiple options for the lenses. This is my go to for glasses!

Shipment always been fast and reliable. Items have always arrived secure and and never had the necessity of requesting a refund.

I virtually tried on the frame I chose-answered a few questions about lense choices, and manually inputted my prescription. I received my eyeglasses BEFORE the scheduled arrival date, and THEY ARE A PERFECT FIT! Less than $100 with a lot of upgrades bc of the amazing coupons offered!

The entire experience was great. Ordering the frames and lenses; updating the prescription; purchasing multiple glasses; arranging and monitoring the delivery were all well designed and easy to use.

Great, BUT the scratch resiatant wore off. I suggest cleaning your glasses with warm water and an eco friendly dish soap. If you use alcohol or any other cleaning products specifically for glasses, it will wipe off your scratch and fog resistant. In this case. Idk what happened to my glasses?

I have been ordering glasses from here for the last 5 years and they NEVER disappoint. The quality is always amazing. Always amazing styles. The customer service is also top tier. I love this place!

This is my 3rd time ordering prescription glasses from here and I was very pleased to see they now accept insurance. The glasses are great quality, and they are delivered quickly.

All glasses i have ordered were great! You just have to make sure you look at the sizes correctly bc sizes/fit of glasses do change on the website.

I've purchased several frames from eyebuydirect, for myself and my son. The products are always made well and arrive quickly.