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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I signed in to my account and it had my information there, and made ordering a new set really easy. I didnt have to fill info back in to get what i needed
Since I've discovered eye buy direct, I don't think I could buy another pair of glasses in a store. It might take a little longer to get your glasses after ordering them, but the savings and excellent customer service makes it totally worth it.
I ordered from EyeBuyDirect a couple of years ago and had great success so today I ordered two new pair of glasses. Can't wait for them to get here! The prices are already good, but available coupon codes make it all very affordable!
I love how simple this was. All you need is your prescription. The frames are much more economical than buying at my eye dr.'s, and I loved their choices!
I looked through many online eyeglass sites, and I found that this one has a really good selection for my style. A+
I love that the price on the lenses and prescription are so cheap and when you get them they are exactly what you were expecting. Love them!
I absolutely love this site! I have referred all of my friends and family to this site! I myself have 5 different pairs from this site alone. The first order I did I got 2 pairs for 80 with the digital protection and I got cases that time. I have a hard time ordering sunglasses through this site but regular prescription glasses I have not had issues with and love them.
Son lo mejor y te ayudan en todo lo que necesites son excelentes. Ninguna otra compañía les gana son de los mejores los mejores los garantizo al 300%
Easy to shop and enter data. Good information on sizes and dimensions.
Good choice of frames. Prices are very good.
I have ordered from this company several times. They have the best prices and customer service! Not only are there frames a fabulous deal but their lenses are too!
I LOVE EBD! I purchased a pair of glasses from them 2 years ago and glasses are still in great condition so I just purchased two pairs for my brother. The site is extremely user friendly as it explains how to input your prescription step by step and the prices are unbeatable! Will definitely continue to purchase from and recommend this site to others! Thanks EBD!
Better than Zenni or Zeddi. For a person who wears glasses all the time, I am very picky about my glasses and they are a part of me. Eyebuydirect has a beautiful selection that I am completely satisfied with. Thank you!
I love EyeBuyDirect! The service is great and the styles of glasses are so versatile and affordable. I love having the flexibility to buy multiple pairs and switch it up!
So easy to order. Love the filter feature. Will definitely be back. At first I was afraid to order my glasses because of how complex and daunting it seemed and now, I will be back to order again because of the ease at use.
The order process was very easy. Now to wait for my prescription eyeglass to come in and see how it turns out. :)
Get your presscription - save hundreds. Just ordered through EyeBuy Direct and saved over $400 over what I paid at my optometrist. And this is way more fun!
This is the easiest and best place to get your glasses. Customer service is excellent and can't beat the prices for beautiful frames.
I loved all the styles and had a hard time choosing! The price was great too! Thank you so much! This is helping with my goal of taking care of my self in 2018! Getting glasses that I love and I am excited about is helping me keep my New Years resolution!
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

