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business logo of Eyebuydirect

Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,669
value
5,189
shipping
5,189
returns
132
quality
5,292
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Texas
1 review
0 helpful votes
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Easy and convenient
April 2, 2018

I signed in to my account and it had my information there, and made ordering a new set really easy. I didnt have to fill info back in to get what i needed

Date of experience: April 1, 2018
Colorado
1 review
0 helpful votes
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Since I've discovered eye buy direct, I don't think I could buy another pair of glasses in a store. It might take a little longer to get your glasses after ordering them, but the savings and excellent customer service makes it totally worth it.

Date of experience: April 1, 2018
North Carolina
1 review
0 helpful votes
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I ordered from EyeBuyDirect a couple of years ago and had great success so today I ordered two new pair of glasses. Can't wait for them to get here! The prices are already good, but available coupon codes make it all very affordable!

Date of experience: April 1, 2018
Utah
2 reviews
4 helpful votes
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I love how simple this was. All you need is your prescription. The frames are much more economical than buying at my eye dr.'s, and I loved their choices!

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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I looked through many online eyeglass sites, and I found that this one has a really good selection for my style. A+

Date of experience: March 31, 2018
Texas
1 review
0 helpful votes
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I love that the price on the lenses and prescription are so cheap and when you get them they are exactly what you were expecting. Love them!

Date of experience: March 31, 2018
Minnesota
1 review
0 helpful votes
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I absolutely love this site! I have referred all of my friends and family to this site! I myself have 5 different pairs from this site alone. The first order I did I got 2 pairs for 80 with the digital protection and I got cases that time. I have a hard time ordering sunglasses through this site but regular prescription glasses I have not had issues with and love them.

Date of experience: March 31, 2018
Puerto Rico
1 review
0 helpful votes
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Fantástico
April 1, 2018

Son lo mejor y te ayudan en todo lo que necesites son excelentes. Ninguna otra compañía les gana son de los mejores los mejores los garantizo al 300%

Date of experience: March 31, 2018
Texas
1 review
0 helpful votes
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Easy to shop and enter data. Good information on sizes and dimensions.
Good choice of frames. Prices are very good.

Date of experience: March 31, 2018
Arizona
1 review
0 helpful votes
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I have ordered from this company several times. They have the best prices and customer service! Not only are there frames a fabulous deal but their lenses are too!

Date of experience: March 31, 2018
California
1 review
0 helpful votes
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I LOVE EBD! I purchased a pair of glasses from them 2 years ago and glasses are still in great condition so I just purchased two pairs for my brother. The site is extremely user friendly as it explains how to input your prescription step by step and the prices are unbeatable! Will definitely continue to purchase from and recommend this site to others! Thanks EBD!

Date of experience: March 30, 2018
Arizona
1 review
0 helpful votes
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Awesome!
March 31, 2018

I have used eyebuydirect before and the glasses were amazing I've gotten TONS of compliments so I decided to order more.

Date of experience: March 30, 2018
Maryland
1 review
0 helpful votes
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Great!
March 31, 2018

Like the overall experience! The website should be a little easier to find what you are looking for but, to get glasses at your front door awesome.

Date of experience: March 30, 2018
Minnesota
1 review
0 helpful votes
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Best Find Online
March 31, 2018

Better than Zenni or Zeddi. For a person who wears glasses all the time, I am very picky about my glasses and they are a part of me. Eyebuydirect has a beautiful selection that I am completely satisfied with. Thank you!

Date of experience: March 30, 2018
Ohio
1 review
0 helpful votes
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I love EyeBuyDirect! The service is great and the styles of glasses are so versatile and affordable. I love having the flexibility to buy multiple pairs and switch it up!

Date of experience: March 29, 2018
California
1 review
0 helpful votes
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Easy Peasy!
March 30, 2018

So easy to order. Love the filter feature. Will definitely be back. At first I was afraid to order my glasses because of how complex and daunting it seemed and now, I will be back to order again because of the ease at use.

Date of experience: March 29, 2018
Texas
1 review
0 helpful votes
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Very easy process.
March 30, 2018

The order process was very easy. Now to wait for my prescription eyeglass to come in and see how it turns out. :)

Date of experience: March 29, 2018
Illinois
1 review
0 helpful votes
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Eyeglasses - Easy
March 30, 2018

Get your presscription - save hundreds. Just ordered through EyeBuy Direct and saved over $400 over what I paid at my optometrist. And this is way more fun!

Date of experience: March 29, 2018
New Jersey
1 review
0 helpful votes
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Love them all!
March 30, 2018

This is the easiest and best place to get your glasses. Customer service is excellent and can't beat the prices for beautiful frames.

Date of experience: March 29, 2018
Maryland
1 review
0 helpful votes
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So amazing
March 29, 2018

I loved all the styles and had a hard time choosing! The price was great too! Thank you so much! This is helping with my goal of taking care of my self in 2018! Getting glasses that I love and I am excited about is helping me keep my New Years resolution!

Date of experience: March 28, 2018