EyebuydirectReviews 16,207

GREAT glasses and online purchasing policy - this is my second order of glasses within the year.
On my mobile, I was able to refine searches by "spring hinge" or not, but couldn't find this on my desktop version. Thankfully was able to find the ones I was looking for with the combo use of my desktop and phone! Other than this one minor detail, I've had no issues! I'm used to my Amazon Prime shipping though, so paying for 5 - 7 days with no tracking # was a cringe moment ha ha.

I should be writing this AFTER receiving the glasses I ordered. The placing of this repeating order was not so simple. The beginning was somewhat hard. There was no guiding for the various steps to be taken. By trial and error, after three attempts, on different days, I managed to hesitantly place an order. Once on each step the information was good and clear, but nothing, every time in between, to answer my: NOW WHAT?, to move on. Still my title is sincere.

They have so many great options on Eye Buy Direct! My first experience ordering glasses online and was so surprised by all the ways to customize your glasses. My only issue came when I tried to purchase them... At first it wouldn't accept that my billing address was different from my shipping address then when I tried again it didn't accept the discount code. It turned what would have been a perfect shopping experience into ending the transaction on a sour note.

I recently discovered that I needed glasses and dreaded not having variety. With Eyesbuydirect I've been able to buy three pair, which I instantly fell in love with, and now am buying a few more styles. The fit is always comfy and the frames are very light so I'm not having to give my nose a break every so often. It's amazing how good it feels to know you look confident and comfortable in these inexpensive frames. Thanks Eyesbuydirect.com!

I have been a repeat customer for several years now. I just love the selection and prices, and in the years I been ordering from them, they only screwed up one pair. The good news is, they are so inexpensive, it just does not matter if you have to order another pair; and you will order multiple pairs, and that is the beauty of EBD. You have a choice; order from EBD, or spend 800 bucks on the Mall eyeglass store. That in my world is a no brainer. I will keep the extra $700 and buy something I really want!

I honestly do not understand why people give this low reviews. This store is amazing. The most expensive glasses are $70, and they are always having promotions, so you almost never pay full price. Then they have a loyalty program, where you get so many coupons, like bogo free, etc, just for spending $50. I buy a whole pair of glasses here for $20 or less when Im in the mood for a new pair. And if you do not like them, YOU CAN RETURN THEM WITH A FULL REFUND! This place is amazing. Give them a try. There is literally no risk.

At first, it was a bit daunting to put the prescription into the computer, not knowing what all the numbers meant. I got stuck and found chat and then was assisted through the entire experience. Then I discovered my choice of lens was incompatible with my requirements, so I was concerned I would have to start over, but when I chose my next lens, I was happy to see that my details were saved in my session. Very good user experience. Lets hope the glasses are as good as the web site!

I like that I can buy glasses with the prescription that I have without having to get a new one. I appreciate the opportunity for discount codes; they come in handy. I bought two pairs once but made a mistake in my purchase and they gave me a full refund (minus the shipping fee.) I was pretty satisfied. I just wish the transitional lenses did not cost so much, but I understand why. Also, it did take a while to track my refund, but once the customer service team realized that they had already received my return, I was issued a refund that same week. That's the only thing that made me give 4 instead of 5. If 4.5 was an option, that would be my rating. But I am overall satisfied! Much more cost efficient than going to an actual store.